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Customer Return Associate Jobs (NOW HIRING)

Returns Associate

Lyons, GA · On-site

$12.75 - $15.25/hr

Communicate with customer service and warehouse teams regarding return issues. * Assist with inventory counts and audits as needed. * Maintain cleanliness and organization of the returns area.

Warehouse Associate

Raleigh, NC · On-site

$15.50 - $18.50/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support ...

Customer Service Associate

Portland, OR · On-site

$15.50 - $21.25/hr

Customer Service Associate (Full Time) Department: Order Fulfillment Reports To: Order Fulfillment ... Returns Processing: * Receive returns from customers, gather necessary information, and document ...

Customer Service Associate (Full Time) Department: Order Fulfillment Reports To: Order Fulfillment ... Returns Processing: * Receive returns from customers, gather necessary information, and document ...

Warehouse Associate

Raleigh, NC · On-site

$15.50 - $18.50/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support ...

Warehouse Associate

Raleigh, NC

$13.75 - $16.25/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support ...

Warehouse Associate

Raleigh, NC

$13.75 - $16.25/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support ...

Warehouse Associate

Raleigh, NC · On-site

$13.75 - $16.25/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock receiving, material handling, UPC purchase order receiving and customer return order processing to support ...

The Returns processing associate will manage and process customer returns from the online operation. Task: * Unload pallets and unpack product returns * Receive, inspect, and process incoming product ...

The Returns processing associate will manage and process customer returns from the online operation. Task: * Unload pallets and unpack product returns * Receive, inspect, and process incoming product ...

Returns Specialist

Carteret, NJ · On-site

$17.25 - $21/hr

Returns Associate (Warehouse / Plumbing Supply) Location : Staten Island, NY Monday through Friday ... Work with Receiving, Inventory, Customer Service, Sales, and Finance * Ensure all returned ...

New

Warehouse Associate Savannah, GA YQN is a leading one-stop international logistics online services ... Process customer return packages by unpacking, verifying contents, and sorting according to ...

Warehouse Associate Katy, Tx YQN is a leading one-stop international logistics online services ... Process customer return packages by unpacking, verifying contents, and sorting according to ...

Warehouse Associate Savannah, GA YQN is a leading one-stop international logistics online services ... Process customer return packages by unpacking, verifying contents, and sorting according to ...

Warehouse Associate Katy, Tx YQN is a leading one-stop international logistics online services ... Process customer return packages by unpacking, verifying contents, and sorting according to ...

Warehouse Associate - Returns

Chelsea, MA · On-site

$17.50 - $20.75/hr

Responsibilities The Returns Associate is responsible for the intake of returns from drivers and ... Work with salesmen and managers if there are problems with customers returning items

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Customer Return Associate information

See salary details

$8

$17

$27

How much do customer return associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer return associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are Customer Return Associates?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by Customer Return Associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a Customer Return Associate, and why are they important?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What is a returns associate job description?

A returns associate is responsible for processing customer product returns, inspecting returned items, updating inventory records, and ensuring customer satisfaction. The role often requires attention to detail, good communication skills, and familiarity with point-of-sale or inventory management systems.

Will Amazon pay you $28 an hour to work from home?

Customer Return Associates at Amazon typically earn around the minimum wage or slightly above, with pay rates varying by location and experience. While some remote roles may offer higher pay, $28 an hour is generally above the standard rate for this position. It is advisable to check specific job listings for accurate compensation details.

What jobs pay 4000 a week without a degree?

A Customer Return Associate typically does not earn $4,000 weekly; such high earnings usually require specialized skills, experience, or high-paying roles. Jobs that can pay this amount without a degree are rare and often involve sales, entrepreneurship, or skilled trades with commission or profit-sharing structures. High-income opportunities without a degree often demand significant experience or certifications in fields like real estate, sales, or certain trades.

How can I make 2000 a week working from home?

A Customer Return Associate working from home typically earns an hourly wage, and making $2,000 a week would require working approximately 40 hours at a rate of $50 per hour. Increasing income may involve taking on multiple shifts, gaining experience to qualify for higher-paying roles, or working for companies that offer premium pay for overtime or specialized skills.
More about Customer Return Associate jobs
What cities are hiring for Customer Return Associate jobs? Cities with the most Customer Return Associate job openings:
What states have the most Customer Return Associate jobs? States with the most job openings for Customer Return Associate jobs include:
What job categories do people searching Customer Return Associate jobs look for? The top searched job categories for Customer Return Associate jobs are:
Returns Associate

$12.75 - $15.25/hr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Oxford Industries rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We're stewards, growing great businesses, while staying true to what makes them special.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

About the Role:

To check and key all Customer returns into the system.

Purpose of Position

To check and key all Customer returns into the system.

Essential Job Functions

  • Receive and inspect returned goods for damage, defects, or discrepancies.
  • Verify return authorization and documentation.
  • Work with vendors on any questions or missing return authorizations.
  • Record return transactions in inventory or ERP systems.
  • Provide the vendor with all necessary details for input into their system.
  • Sort and categorize items for restocking, disposal, or repair.
  • Communicate with customer service and warehouse teams regarding return issues.
  • Assist with inventory counts and audits as needed.
  • Maintain cleanliness and organization of the returns area.
  • Follow safety procedures and company policies at all times.

Education and Certifications, Experience and Skills, and Competencies

  • High School Diploma or equivalent work experience.
  • Generally, 6+ months of relevant work experience preferred, but not required.
  • Listens and gets clarification
  • Observes safety procedures, reports potentially unsafe conditions, uses equipment and materials properly
  • Must be accuracy and thorough
  • Must have good knowledge of reprocessing work
  • Must be able to work efficiently
  • Is consistently at work and on time
  • Good interpersonal skills

SPECIAL CONSIDERATIONS

Remote Work: 0%

Travel approximately up to (%):

Additional Details

Must be available to travel as needed within and outside of the US

Lifting and/or moving required: Required

Lift and/or move up to (lbs): 50

Frequency: Frequently

Bending/stooping/kneeling required: Required

Frequency: Frequently

Routine standing (approximate hrs per day): 8

Maneuvering the following types of equipment or machinery:

Pallet jacks, push carts

Other special considerations:

Requires use of hands, arms, feet and legs

What happens next?

If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

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