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Customer Return Associate Jobs in Atlanta, GA (NOW HIRING)

Returns Associate

Acworth, GA · On-site

$15 - $20/hr

Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...

Customer Services Associate

Marietta, GA · On-site

$13.25 - $18/hr

... customer return authorizations and credits per company policy • Dispatch - dispatch/invoice ... warehouse associates Qualifications • Excellent customer service skills • Ability to work ...

Customer Services Associate

Marietta, GA · On-site

$13.75 - $19/hr

... customer return authorizations and credits per company policy • Dispatch - dispatch/invoice ... warehouse associates Qualifications • Excellent customer service skills • Ability to work ...

Customer Service Associate

Roswell, GA · On-site

$13.75 - $18.75/hr

Customer Service Associate At PGA TOUR Superstore, we are always looking for enthusiastic, self ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Customer Service Associate

Roswell, GA · On-site

$13.75 - $18.75/hr

Customer Service Associate At PGA TOUR Superstore, we are always looking for enthusiastic, self ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Customer Service Associate

Roswell, GA · On-site

$13.25 - $18.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Customer Service Associate

Roswell, GA

$13.25 - $18.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Customer Service Associate

Roswell, GA · On-site

$13.75 - $18.75/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Logistics Associate

Roswell, GA

$16.75 - $22.75/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

Logistics Associate

Roswell, GA · On-site

$16.75 - $22.75/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

Warehouse Associate II - Full Time

Duluth, GA · On-site

$14.75 - $17.50/hr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

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Customer Return Associate information

See Atlanta, GA salary details

$8

$16

$26

How much do customer return associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer return associate in Atlanta, GA is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Atlanta, GA? For Customer Return Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Atlanta, GA look for? The top searched job categories for Customer Return Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Customer Return Associate jobs? Cities near Atlanta, GA with the most Customer Return Associate job openings:
Infographic showing various Customer Return Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 65% Full Time, 19% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $34,280 per year, or $16.5 per hour.

Returns Associate

Antonline

Acworth, GA • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago


Job description

Our Returns Associates quickly and accurately evaluate and document the condition of returned merchandise. AntOnline Returns Associates are highly regarded members of our team with ongoing opportunities for advancement and leadership.

Please fill out our full application at : https://form.jotform.com/240007588062857

JOB DUTIES AND RESPONSIBILITIES:

· Process and perform basic evaluations of Customer returned merchandise quickly and efficiently, and determine if returns can be resold.

· Coordinate and communicate effectively with the Customer Service Team and Reverse Logistics team.

· Assist RMA Technicians with diagnostics and technical evaluations when necessary.

· Maintain safe and clean work environment

QUALIFICATIONS:

·6+ months experience in a relevant field

·Experience actively using and learning about computers, gaming, and related consumer electronics

·Strong ability to prioritize and multitask in a fast-paced environment

·Ability to stand for 8 hours a day

·Manual dexterity, visual acuity, reaching, bending, frequent lifting and moving up to 50lbs

·Ability to work extended daily hours as business volume requires

·Effective communication skills


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About antonline

Sourced by ZipRecruiter

Antonline is America’s premier online retailer of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from the leading manufacturers in our industry. Please visit our featured partner's brand hubs for exciting new offers.

Industry

Retail

Company size

11 - 50 Employees

Headquarters location

Atlanta, GA, US

Year founded

1994

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