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Customer Return Associate Jobs in Columbus, GA (NOW HIRING)

Customer Service Associate

Columbus, GA · On-site

$11.50 - $15.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Columbus, GA · On-site

$11.50 - $15.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Opelika, AL · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate - Temporary

Opelika, AL · On-site

$12.50 - $17.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Store Sales Associate

Phenix City, AL · On-site

$13.50 - $15.50/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Store Sales Associate

Columbus, GA · On-site

$12 - $13.75/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Store Sales Associate

Opelika, AL · On-site

$13 - $15/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Store Sales Associate

Lagrange, GA · On-site

$11.75 - $13.25/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Store Sales Associate

Opelika, AL · On-site

$13 - $15/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Store Sales Associate

Phenix City, AL · On-site

$13.50 - $15.50/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Store Sales Associate

Columbus, GA · On-site

$12 - $13.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Store Sales Associate

Lagrange, GA · On-site

$11.75 - $13.25/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Store Sales Associate

Columbus, GA · On-site

$13.25 - $15.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... customer for shopping at store and invites them to return - Follows all safety procedures - Must ...

Store Sales Associate

Columbus, GA · On-site

$13.25 - $15.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... customer for shopping at store and invites them to return - Follows all safety procedures - Must ...

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Customer Return Associate information

See Columbus, GA salary details

$7

$15

$24

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Columbus, GA is $15.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.21 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Columbus, GA?

For Customer Return Associate jobs in Columbus, GA, the most frequently searched job titles are:

What cities near Columbus, GA are hiring for Customer Return Associate jobs?

Cities near Columbus, GA with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Columbus, GA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,908 per year, or $15.3 per hour.

Customer Service Associate Jan-Apr Full/Part Time

Jackson Hewitt - 2628

Columbus, GA • On-site

$12/hr

Part-time

Posted 5 days ago


Job description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Flexible schedule

Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2026 tax season in our Columbus, Georgia offices!  Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!
 
Are you:
  • A stay-at-home parent looking for part-time work?
  • Able to work flexible hours?
  • A Veteran or military member transitioning from the service?
  • Retired and want to continue to make an impact?
  • A gig worker or looking to add a second income?
  • Part of a military family that moves often?
We'd love to have you!
 Responsibilities:
•  Complete our Jackson Hewitt Customer Service Associate training
•  Greet all clients with a friendly and professional demeanor
•  Learn the basics of preparing a Tax Return
•  Schedule Tax Preparer appointments, coordinate client flow through the process, and keep clients engaged during periods of wait time
•  Quickly and accurately input sensitive and confidential client data, Form W2s, and other tax documentation into our proprietary software
•  Answer phones and resolve client issues
•  Assist in maintaining a clean and inviting workplace, which may include removal of trash, vacuuming or sweeping, cleaning counters and glass, etc.
 
Requirements:
•  2+ years Customer Service experience
•  High School diploma or equivalent
•  Excellent communication and interpersonal skills
•  Ability to work in a fast-paced, high volume retail environment
•  Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues
 
We Offer:
•  Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
•  Salary of $12 per hour
•  End of season employee luncheon
 We look forward to having you on our team!