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Customer Return Associate Jobs in Columbus, GA (NOW HIRING)

Tax Associate

Lagrange, GA · On-site

$52K - $70K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Columbus, GA · On-site

$52K - $69K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

AL · On-site

$46K - $62K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Phenix City, AL · On-site

$52K - $70K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Columbus, GA · On-site

$46K - $61K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Columbus, GA · On-site

$51K - $68K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Lagrange, GA · On-site

$45K - $60K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Columbus, GA · On-site

$51K - $68K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Opelika, AL · On-site

$50K - $67K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Tax Associate

Columbus, GA · On-site

$46K - $61K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

Showing results 21-40

Customer Return Associate information

See Columbus, GA salary details

$7

$15

$24

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Columbus, GA is $15.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.21 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Columbus, GA?

For Customer Return Associate jobs in Columbus, GA, the most frequently searched job titles are:

What cities near Columbus, GA are hiring for Customer Return Associate jobs?

Cities near Columbus, GA with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Columbus, GA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,908 per year, or $15.3 per hour.

Tax Associate

H&R Block

Lagrange, GA • On-site

$52K - $70K/yr

Full-time

Posted 23 days ago


H&R Block rating

5.6

Company rating: 5.6 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

147th of 152 rated financial services


Job description

About the Role
As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You'll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office.
  • Meet with clients to gather information and understand their tax situation
  • Prepare complete and accurate tax returns with training and support from experienced teammates
  • Explain tax information clearly and provide recommendations in a way clients can easily understand
  • Identify tax savings opportunities and recommend relevant products and services
  • Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
  • Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Required Qualifications
  • Successful completion of the H&R Block Income Tax Course1
  • Experience interacting with customers or clients in a service-oriented environment
  • Strong communication skills, including explaining information clearly and asking questions to understand needs
  • Problem-solving skills, including organizing information and identifying solutions
  • Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
  • High school diploma / GED/ equivalent

Preferred Qualifications
  • Bachelor's degree in accounting, finance, or a related field
  • Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
  • Experience asking questions and recommending solutions based on customer needs
  • Ability to work 15-35 hours per week, with availability up to 40 hours during peak periods
  • Availability to work evenings and weekends during tax season

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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What H&R Block employees say

Pay

Benefits

Hours and flexibility

Workplace

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H&R Block logo

About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US