Part Time Email Customer Service Jobs (NOW HIRING)

Harvest Hosts is a high-growth RV travel technology company and the largest private RV camping network in North America. We manage a portfolio of well-established brands across North America and Europe, offering a comprehensive suite of products designed to streamline and elevate the RV travel experience.

Our portfolio includes:

• Harvest Hosts – offering unique overnight stays at wineries, breweries, distilleries, golf courses, museums, and other small businesses across North America
• Boondockers Welcome – a community-driven platform connecting RVers with private property hosts
• Escapees RV Club – one of the largest and most established RV clubs, offering resources, education, and community for all RVers
• Brit Stops – a UK and Ireland-based membership connecting motorhomers with small businesses that allow overnight stopovers
• CampScanner – an alert service to book sold-out campgrounds

The company’s mission is to advance the technology and accessibility of the RVing and campground industry, making it easier than ever to travel while supporting national parks, local small businesses, and communities.

The Email Coordinator (Part-Time) will take direction on priorities from the Senior Lifecycle Marketing Manager and work closely with the Lifecycle and Growth teams to execute weekly email campaigns across Harvest Hosts and its family of brands.

This is a part-time, remote engagement focused primarily on building, formatting, and scheduling marketing emails on a consistent weekly cadence. The ideal candidate is detail-oriented, highly organized, and comfortable working independently in a fast-paced environment. While workload may fluctuate week to week, this engagement requires reliability, efficiency, and a strong eye for detail.

• Build and format marketing emails using our email platform, Customer.io.
• Ensure proper layout, mobile responsiveness, and brand consistency.
• Implement the provided copy (sometimes creating your own with guidance), links, images, and dynamic content blocks accurately.
• Schedule and QA emails prior to deployment.
• Test emails across devices and inbox providers to ensure proper rendering.

• Conduct thorough QA on links, tracking parameters, personalization, and segmentation.
• Maintain organization of email templates and campaign folders.
• Flag inconsistencies or potential issues proactively.
• Help document and refine email build processes as needed.

• Collaborate with the Lifecycle and Growth teams to execute campaigns by the given deadline.
• Communicate clearly regarding timelines, revisions, and priorities.
• Provide input on email formatting best practices when relevant.
• Monitor engagement metrics for scheduled sends and flag any notable discrepancies or anomalies to the Lifecycle team for further review.

• Support updates to templates or evergreen email assets.
• May support high-volume promotional periods based on workload and availability.

• 1–3 years of experience building marketing emails (required).
• Hands-on experience with an email marketing platform (Customer.io, Mailchimp, Klaviyo, HubSpot, or similar).
• Strong understanding of responsive email design and formatting best practices.
• Extremely detail-oriented with a strong QA mindset.
• Comfortable working independently in a remote environment.
• Ability to manage fluctuating workload while meeting deadlines.
• Familiarity with basic HTML for email is a plus, but not required.
• Experience working across multiple brands is a plus.

Harvest Hosts is a 100% fully remote company with team members located across the United States and Europe. This role is part time and compensation will be $34,000 annually, with an estimated workload averaging 20 hours per week. Benefits include 401k, paid sick leave and most of all, a fun, collaborative, and mission-driven work environment.

Remote work applicants must be based in the United States and may not work from the following states: CA, HI or AK.

Harvest Hosts appreciates your interest in our company as a place of employment. It is Harvest Hosts policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment, including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. Harvest Hosts will provide reasonable accommodations to qualified individuals.

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