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French Customer Service Jobs (NOW HIRING)

TTEC

$10.25 - $13/hr

As a Bilingual English & French Customer Service Representative - Nights supporting a USA financial program working in Cairo, Egypt, youll be a part of creating and delivering amazing customer ...

Genus PLC

$580K/yr

A key requirement for this position is being bilingual in English and French , as you will ... Position and promote products and service based on customer needs * Communicate all customer ...

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How much do french customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for french customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a French Customer Service job?

A French Customer Service job involves assisting customers who speak French, either through phone, email, or chat. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service support. Strong communication skills in both French and sometimes English are often required. This role is common in international companies that serve French-speaking customers.

What are the key skills and qualifications needed to thrive in the French Customer Service position, and why are they important?

To thrive as a French Customer Service professional, you need fluent French language skills, strong written and verbal communication abilities, and experience in customer support, often supported by a high school diploma or relevant coursework. Familiarity with CRM systems, ticketing software, and call center platforms is typically required. Outstanding interpersonal skills, patience, and a genuine desire to help others set top performers apart in this role. These strengths ensure effective problem solving, customer satisfaction, and smooth teamwork in a fast-paced, multilingual environment.

What are some common challenges faced by French Customer Service representatives, and how can they be managed?

French Customer Service representatives often encounter challenges such as handling complex customer inquiries, managing high call volumes, and addressing language or cultural nuances in communication. To succeed, it is important to stay patient, actively listen, and utilize available resources such as help desk knowledge bases or escalation procedures when needed. Many employers provide comprehensive training and ongoing support to help team members navigate difficult scenarios and stay up-to-date on company policies. Building strong problem-solving skills and collaborating with colleagues can also make challenging situations more manageable and rewarding. This role offers a dynamic environment where adaptability and a positive attitude are key to overcoming daily obstacles.
More about French Customer Service jobs
What cities are hiring for French Customer Service jobs? Cities with the most French Customer Service job openings:
What are the most commonly searched types of French Customer Service jobs? The most popular types of French Customer Service jobs are:
What states have the most French Customer Service jobs? States with the most job openings for French Customer Service jobs include:
What job categories do people searching French Customer Service jobs look for? The top searched job categories for French Customer Service jobs are:
French Customer Service jobs near you
Infographic showing various French Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work from Home Canadian French Bilingual Representative

ACC PREMIERE

Montoursville, PA • Remote

$15 - $17/hr

Other

Posted 2 days ago

Job description

 

Work From Home-Customer Service

French Canadian /English Bilingual

***Equipment Provided***

***Paid Training***

At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, email, SMS, and video platforms. Our company prides itself on promoting from within and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry.

We are currently hiring professionals to work in the role of: Remote French Customer Service Representative

RESPONSIBILITIES:

  • Handle customer inquiries and complaints
  • Maximize every sales opportunity by upselling and cross-selling profitable products
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting luxury brand products and services
  • Experience supporting home appliances
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Must be fluent in English and Canadian French (written and verbal)
  • Has experience supporting consumer products and/or services.

TRAINING:

  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance

WHY US?

  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!

EEO Statement:

ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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