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French Customer Service Jobs (NOW HIRING)

Lego

Customer Service Representative - French

Tempe, AZ · On-site

$46.45K/yr

As a member of our seasonal Customer Service team, you'll be at the heart of the action, helping us ... Respond to consumers in both English and French - spoken and written. * Engage with consumers via ...

Lego

Customer Service Representative - French

Tempe, AZ

$46.45K/yr

As a member of our seasonal Customer Service team,you'llbe at the heart of the action, helping us ... Respond to consumers in both English and French - spoken and written. * Engage with consumers via ...

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How much do french customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for french customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a French Customer Service job?

A French Customer Service job involves assisting customers who speak French, either through phone, email, or chat. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service support. Strong communication skills in both French and sometimes English are often required. This role is common in international companies that serve French-speaking customers.

What are the key skills and qualifications needed to thrive in the French Customer Service position, and why are they important?

To thrive as a French Customer Service professional, you need fluent French language skills, strong written and verbal communication abilities, and experience in customer support, often supported by a high school diploma or relevant coursework. Familiarity with CRM systems, ticketing software, and call center platforms is typically required. Outstanding interpersonal skills, patience, and a genuine desire to help others set top performers apart in this role. These strengths ensure effective problem solving, customer satisfaction, and smooth teamwork in a fast-paced, multilingual environment.

What are some common challenges faced by French Customer Service representatives, and how can they be managed?

French Customer Service representatives often encounter challenges such as handling complex customer inquiries, managing high call volumes, and addressing language or cultural nuances in communication. To succeed, it is important to stay patient, actively listen, and utilize available resources such as help desk knowledge bases or escalation procedures when needed. Many employers provide comprehensive training and ongoing support to help team members navigate difficult scenarios and stay up-to-date on company policies. Building strong problem-solving skills and collaborating with colleagues can also make challenging situations more manageable and rewarding. This role offers a dynamic environment where adaptability and a positive attitude are key to overcoming daily obstacles.
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What states have the most French Customer Service jobs? States with the most job openings for French Customer Service jobs include:
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French Customer Service jobs near you
Infographic showing various French Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - French

Lego Services LLC

Tempe, AZ

$46.45K/yr

Other

PTO

Posted 15 days ago

Job description

Job Description
Just imagine joining a team that speaks a world of different languages. Now experience it for real.
As a member of our seasonal Customer Service team, you'll be at the heart of the action, helping us support our fans during our busiest season.
That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise.
Are you ready to inspire the builders of tomorrow?
If you love creativity, problem-solving, helping others, and building connections, we encourage you to apply.
About the Role:
This role is for our new North American contact center based in Tempe, AZ. Successful candidates will be supplied with equipment for hybrid working.
Training will be held in person in our brand-new building in The Beam on Farmer in Tempe. This classroom-based training will take 4-5 weeks.
This is a fixed term contract until 29th January 2027.
As a Customer Service Representative, you'll be responding to LEGO fans from all corners of the world during our peak season.
We offer a starting salary of $46,450 per annum plus fantastic benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with an up to 4 week induction followed by on-the job support.
We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Representatives the flexibility to work from home two days per week and from the office for a minimum of three each week, after training.
Our team tackles millions of queries each year, covering everything from building tips to troubleshooting and hunting down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable!
Where you'll spend your time:
  • You will spend the first four weeks getting to know your new colleagues, learning about the bricks and settling into the LEGO culture during your induction training. The time of these training programs will be 9:00am to 5:00pm MST Monday through Friday; but are subject to change.
  • We are currently hiring for multiple shifts with flexible, scheduled, start times (even at the half hour), ranging from 8:00am to 12:00pm.
  • Full-time employees work 5 days a week, with a maximum of four weekend days scheduled in a four-week period, based on volume. This will go into effect once you have completed the 4-week training program and are ready to work independently.
Why you're the perfect match
If you can keep cool when LEGO mini figures are losing their heads, then we want you on our team! You'll bring energy, compassion, and fluency in English and French.
What you'll be doing
  • Respond to consumers in both English and French - spoken and written.
  • Engage with consumers via phone and email. Handling a range of topics from order status and account issues to digital experiences and product quality queries.
  • Build strong and lasting relationships with consumers in a fun and engaging manner.
  • Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests.
  • Adapt to a variety of shifts to ensure we provide an exceptional service.

Ready to Build Something Amazing?
If you're excited to create magical moments for fans everywhere, don't wait! Apply now!
#CSE1Tempe
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What's in it for you?
Here are some of what to expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace - You'll find this at the top of this advert and when you join the team, we'll confirm this with you.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.

Apply