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Bilingual French Customer Service Jobs (NOW HIRING)

Perun HR

Bilingual French Customer Service Rep - Remote

$15.75 - $20/hr

Bilingual French Customer Service Rep - Remote Eden Prairie, MN, United States About the Job Bilingual French Customer Service Rep - Remote JOB SUMMARY The French Bilingual Customer Service ...

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How much do bilingual french customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bilingual french customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual French customer service representative?

A Bilingual French Customer Service job involves assisting customers in both French and English, typically via phone, email, or chat. Responsibilities include answering inquiries, resolving issues, and providing product or service support. Strong communication skills in both languages and a customer-focused attitude are essential. This role is common in industries such as retail, finance, and technology.

What does a bilingual French customer service representative do?

A typical day involves responding to customer inquiries via phone, email, or chat in both French and English, assisting with product-related questions, troubleshooting issues, and documenting interactions in customer management systems. You may collaborate with team members and other departments to resolve complex cases and participate in ongoing training to stay updated on company offerings. The role requires balancing multiple tasks and shifting between different communication channels while maintaining a high standard of service. This dynamic environment offers opportunities to improve your language skills and develop problem-solving abilities.

What are the key skills and qualifications needed to thrive in bilingual French customer service?

To thrive as a Bilingual French Customer Service professional, you need fluency in both French and English, strong communication abilities, and proven customer service experience. Familiarity with CRM software, ticketing systems, and basic office applications is typically required, and some positions may seek certifications in customer support or language proficiency. Exceptional listening skills, patience, and a positive attitude help candidates stand out in handling diverse customer queries. These skills ensure you can effectively assist French-speaking clients, resolve issues promptly, and contribute to a high level of customer satisfaction.

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Bilingual French Customer Service jobs near you
Infographic showing various Bilingual French Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual French Customer Service Rep - Remote

Perun HR

Remote

$15.75 - $20/hr

Other

Re-posted 4 hours ago

Job description

Bilingual French Customer Service Rep - Remote

Eden Prairie, MN, United States

About the Job Bilingual French Customer Service Rep - Remote

JOB SUMMARY The French Bilingual Customer Service Representative serves as the primary contact for customers, agents and clients in the US and Canada. The Bilingual Customer Service Representative determines appropriate action to be taken using knowledge of products and services, while maintaining quality, productivity and time-service standards.

  • Talk with customers, agents and clients by phone and/or web to answer insurance related questions regarding the customer's account. Follow-up will be needed to ensure accuracy of information, timely response and outstanding customer issues.
  • Assist customers with problem resolution to ensure all insurance requirements are met and verifies and enters correct information into the computer using company guidelines.
  • Process policies and related document to ensure accurate and efficient flow through the appropriate processing system.
  • Provide assistance to other departments when workload dictates.
  • Consistently achieve departmental standards of productivity and accuracy.
  • Maintain the security and confidentiality of the facility, computer system, programs, customer and client information.
  • Complete additional duties as assigned.

QUALIFICATIONS

  • High School Graduate or General Education Degree (GED)
  • 6+ months of customer service related experience.
  • Fluent in French and English a must
  • Ability to type 45 wpm and use a 10 key as well as general knowledge of Database software, Internet software, Spreadsheet software and Word Processing software
  • Customer Service Associates will regularly stand, sit, use fingers and hands, talk and hear
  • Must be authorized to work in the United States

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