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Csr 1 Jobs (NOW HIRING)

Daikin

Logistics Customer Service Rep. 1

Waller, TX

$14.50 - $19.75/hr

The Logistics Customer Service Representative responds to customer's inquiries or complaints ... Experience: * 1-3 years of experience Education: * High School diploma or GED equivalent People ...

gpac

Insurance Customer Service Representative

Monessen, PA · On-site

$34K - $47K/yr

Experience in CSR * 1 year of direct commercial lines support * Interest in Commercial Lines Account Management * Ability to organize necessary resources, including people, tools and deadlines

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Mauldin, SC · On-site

$14 - $17/hr

DUTIES & ESSENTIAL JOB FUNCTIONSWorking directly under the supervision of the branch manager, the Customer Service Representative: 1. Solicit loans on the telephone and at the counter.2. Must answer ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Mauldin, SC · On-site

$55K/yr

DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: 1. Solicit loans on the telephone and at the counter. 2. Must ...

Dawn Foods

Customer Service Rep I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Industry-leading health insurance on Day 1! * Competitive Pay * 401(K) + company match * 10 Paid ... a CSR II for alternative options * Provide entry level support on Digital platform inquiries via ...

Dawn Foods

Customer Service Rep I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Industry-leading health insurance on Day 1! * Competitive Pay * 401(K) + company match * 10 Paid ... a CSR II for alternative options * Provide entry level support on Digital platform inquiries via ...

Altman Specialty Plants

Service Rep 1

Aurora, CO · On-site

$21 - $22/hr

Come join our rapidly growing team as a Service Representative! Merchandise our plants and manage ... Elevate Customer Relations * Communicate with store personnel and store management during each ...

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Csr 1 information

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How much do csr 1 jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for csr 1 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR 1?

A CSR 1, or Customer Service Representative Level 1, is an entry-level position responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. These professionals typically handle phone calls, emails, or chats, ensuring customer satisfaction and accurate documentation of interactions. CSR 1s often follow company protocols and may escalate complex problems to higher-level staff. Strong communication and problem-solving skills are essential in this role. Training is usually provided, making it accessible for candidates new to customer service.

What are the key skills and qualifications needed to thrive as a CSR 1, and why are they important?

To excel as a CSR 1, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting the overall reputation of the company.

What are some common challenges faced by a CSR 1 and how can they be effectively managed?

As a CSR 1 (Customer Service Representative Level 1), you may encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly learning new products or services. It’s important to remain patient and empathetic, utilize active listening skills, and follow established scripts or protocols to ensure consistent service. Many organizations offer training and support from supervisors or more experienced team members, so don’t hesitate to ask for guidance or feedback. Over time, you’ll develop strategies for efficiently resolving issues and maintaining positive customer relationships.

What is the difference between Csr 1 vs Customer Service Representative?

AspectCsr 1Customer Service Representative
CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, sometimes additional training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or corporate offices
Industry UsageCommonly used in customer support roles across industriesWidely used across retail, telecom, banking, and service sectors

Both Csr 1 and Customer Service Representative roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but Csr 1 may refer to entry-level positions within larger customer service teams. Understanding these roles helps job seekers identify opportunities suited to their skills and experience.

Is CSR 1 a good entry-level position?

CSR 1 is typically an entry-level customer service role that involves handling customer inquiries, resolving issues, and using communication skills. It often requires basic computer skills and may provide on-the-job training, making it suitable for those starting their careers in customer support.

Is CSR 1 an entry-level job?

CSR 1 is typically considered an entry-level customer service role that requires basic communication skills and a high school diploma or equivalent. It often involves training on company systems and customer interaction protocols, making it accessible to those new to the field.
More about Csr 1 jobs

What states have the most Csr 1 jobs?

States with the most job openings for Csr 1 jobs include:

What job categories do people searching Csr 1 jobs look for?

The top searched job categories for Csr 1 jobs are:

Csr 1 jobs near you
Infographic showing various Csr 1 job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative 1, Full Time

The University of Miami

Miami, FL • On-site

$15.25 - $20.75/hr

Other

Medical, Dental

Re-posted 5 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

262nd of 620 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Customer Service Representative 1 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer/patient concerns via face-to-face, email, fax, telephone, and/or regular mail.
CORE JOB FUNCTIONS:
  • Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints.
  • Researches all inquiries to address any issues or concerns. Refers concerns to other service areas/departments for follow-up, as needed.
  • Resolves routine and basic problems and communicates solutions or requested information to the customer or patient. Verifies that appropriate changes/resolutions have been finalized.
  • Keeps records of customer interactions, recording details of inquiries, complaints, comments, and final resolution in the applicable database.
  • Escalates and refers unresolved customer grievances to department leadership for further review, as necessary.
  • Reviews and processes confidential information with discretion.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
  • High School Diploma or equivalent
  • Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
  • Ability to communicate effectively in both oral and written form.
  • Ability to recognize, analyze and solve a variety of problems.
  • Ability to process and handle confidential information with discretion.
  • Ability to work evening, nights, and weekends as necessary.
  • Proficiency in computer software (i.e., Microsoft Office).

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

What University Of Miami employees say

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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