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Csr 1 Jobs (NOW HIRING)

Dawn Foods

Customer Service Rep I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Industry-leading health insurance on Day 1! * Competitive Pay * 401(K) + company match * 10 Paid ... a CSR II for alternative options * Provide entry level support on Digital platform inquiries via ...

State of Georgia

Paulding CSR 1 or 2

Dallas, GA · On-site

$30K - $33K/yr

Please complete your online application with current and previous employment details and duties. CSR 1- $30,700.56 CSR2- $33,042.48 Job Responsibilities Under direct supervision, works and ...

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Csr 1 information

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$26

How much do csr 1 jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for csr 1 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CSR 1?

A CSR 1, or Customer Service Representative Level 1, is an entry-level position responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. These professionals typically handle phone calls, emails, or chats, ensuring customer satisfaction and accurate documentation of interactions. CSR 1s often follow company protocols and may escalate complex problems to higher-level staff. Strong communication and problem-solving skills are essential in this role. Training is usually provided, making it accessible for candidates new to customer service.

What are the key skills and qualifications needed to thrive as a CSR 1, and why are they important?

To excel as a CSR 1, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically expected. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting the overall reputation of the company.

What are some common challenges faced by a CSR 1 and how can they be effectively managed?

As a CSR 1 (Customer Service Representative Level 1), you may encounter challenges such as handling high call volumes, managing difficult customer interactions, and quickly learning new products or services. It’s important to remain patient and empathetic, utilize active listening skills, and follow established scripts or protocols to ensure consistent service. Many organizations offer training and support from supervisors or more experienced team members, so don’t hesitate to ask for guidance or feedback. Over time, you’ll develop strategies for efficiently resolving issues and maintaining positive customer relationships.

What is the difference between Csr 1 vs Customer Service Representative?

AspectCsr 1Customer Service Representative
CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, sometimes additional training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or corporate offices
Industry UsageCommonly used in customer support roles across industriesWidely used across retail, telecom, banking, and service sectors

Both Csr 1 and Customer Service Representative roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but Csr 1 may refer to entry-level positions within larger customer service teams. Understanding these roles helps job seekers identify opportunities suited to their skills and experience.

Is CSR 1 a good entry-level position?

CSR 1 is typically an entry-level customer service role that involves handling customer inquiries, resolving issues, and using communication skills. It often requires basic computer skills and may provide on-the-job training, making it suitable for those starting their careers in customer support.

Is CSR 1 an entry-level job?

CSR 1 is typically considered an entry-level customer service role that requires basic communication skills and a high school diploma or equivalent. It often involves training on company systems and customer interaction protocols, making it accessible to those new to the field.
More about Csr 1 jobs

What states have the most Csr 1 jobs?

States with the most job openings for Csr 1 jobs include:

What job categories do people searching Csr 1 jobs look for?

The top searched job categories for Csr 1 jobs are:

Csr 1 jobs near you
Infographic showing various Csr 1 job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CUSTOMER SERVICE REPRESENTATIVE

Mauldin, SC • On-site

Sunset Finance
Retail • 11 - 50 employees
Learn more about Sunset Financeexternal

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you a Top Performer that meets the following requirements? APPLY NOW!
*401K, Health, Dental, Vision, Short- and Long-Term Disability, and Paid Time Off!
REQUIREMENTS/QUALIFICATIONS
Qualified candidates must be "A GO GETTER" with excellent personality, communication, sales skills, problem solving skills, the ability to lead and must possess a strong desire to succeed! Excellent spelling, computer, data entry, and the ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision. The Customer Service Representative is expected to PREPARE FOR MANAGEMENT. The company views all employees as potential branch managers. CSR's who receive first consideration for promotion are those who excel not only at their own job but understand the positions of AM and Manager. A high school diploma or equivalence is required. Previous experience in customer service, collections, or the finance industry a plus.
JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
DUTIES & ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
1. Solicit loans on the telephone and at the counter.
2. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.
3. Other duties include opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.
4. Completes loan documents and closes current refinance loans.
5. Prepares daily deposits of cash and checks.
6. Maintains and balances correct amount and denominations of money in cash drawers daily.
7. Maintains loan standard report daily.
8. Telephones past due customers
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

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