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Customer Service Warranty Representative Jobs (NOW HIRING)

Forest River

Warranty Representative

Elkhart, IN · On-site

$15.25 - $20.75/hr

... a Warranty Representative. Responsibilities * Provide Technical Support to our Dealer base (via ... Provide Customer Service to both Dealer and Retail base (via phone/email). * Provide Production ...

Forest River

Warranty Representative

Middlebury, IN · On-site

$14.25 - $19.50/hr

... a Warranty Representative. Responsibilities * Provide Technical Support to our Dealer base (via ... Provide Customer Service to both Dealer and Retail base (via phone/email). * Provide Production ...

Lennox International

Lead Warranty Rep

Stone Mountain, GA · On-site +1

$58K - $75K/yr

Provide customer service and technical support related to warranty claims, product registration ... Representatives. * Collaborate with internal departments and external customers, including ...

Forest River

Warranty Representative

Goshen, IN · On-site

$14.25 - $19.50/hr

... a Warranty Representative. Responsibilities * Provide Technical Support to our Dealer base (via ... Provide Customer Service to both Dealer and Retail base (via phone/email). * Provide Production ...

Schell Brothers

Warranty Representative

Hendersonville, TN

$14.75 - $19/hr

Customer Care Team Members get an opportunity to interact with homeowners and trade partners daily ... service work. At Schell Brothers, we work hard but also get to enjoy sweet perks like unlimited ...

Cornerstone Building Brands

Warranty Representative

$80K - $100K/yr

Company Description A Warranty Representative in the metal building industry is responsible for ... Customer Service: Serve as the primary point of contact for warranty-related customer inquiries ...

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How much do customer service warranty representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service warranty representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer service warranty representative do?

As a Customer Service Warranty Representative, your day is typically spent fielding customer inquiries by phone, email, or chat regarding product warranties, processing claims, and providing updates on warranty statuses. You’ll regularly collaborate with internal teams such as technical support and logistics to verify warranty coverage and expedite resolutions. The role may also involve documenting interactions in CRM systems and following up with customers to ensure their issues are fully resolved. This position is well-suited for those who enjoy problem-solving and maintaining positive customer relationships in a structured, team-oriented environment.

What are the key skills and qualifications needed to thrive as a customer service warranty representative?

To thrive as a Customer Service Warranty Representative, you need strong communication, problem-solving abilities, and experience with warranty policies, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and knowledge of specific warranty databases or product information systems is often required. Empathy, patience, and attention to detail are standout soft skills for handling customer concerns professionally and efficiently. Mastery of these skills ensures accurate claim processing, enhances customer satisfaction, and strengthens the company’s reputation.

What is a customer service warranty representative?

A Customer Service Warranty Representative handles warranty-related inquiries, claims, and resolutions for customers. They review warranty terms, process claims, and coordinate repairs or replacements as needed. This role requires strong communication, problem-solving, and customer service skills to ensure a positive experience. Representatives may work in industries such as automotive, electronics, or manufacturing, assisting customers with warranty policies and procedures.

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What states have the most Customer Service Warranty Representative jobs?

States with the most job openings for Customer Service Warranty Representative jobs include:

What job categories do people searching Customer Service Warranty Representative jobs look for?

The top searched job categories for Customer Service Warranty Representative jobs are:

Customer Service Warranty Representative jobs near you
Infographic showing various Customer Service Warranty Representative job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Warranty Representative

Forest River

Elkhart, IN • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 16 days ago

Forest River rating

6.0

Company rating: 6.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

441st of 490 rated machine equipment manufacturers

Job description

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative.
Responsibilities
  • Provide Technical Support to our Dealer base (via phone/email).
  • Provide Customer Service to both Dealer and Retail base (via phone/email).
  • Provide Production Support and help with Problem Resolution.
  • Develop Troubleshooting documents.
  • Learn product line from frame to final.
Qualifications
  • Attention to detail and accuracy
  • Intermediate computer skills, familiar with Microsoft Office programs
  • Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
  • Must have excellent written and verbal communication skills
  • A desire to provide extraordinary customer service to the dealer/customer network
  • Able to work within a group and transition between responsibilities given
  • Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

What Forest River employees say

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About Forest River

Sourced by ZipRecruiter

At Forest River, Inc. your needs, interests, budget, and lifestyle are at the forefront of everything we do. This affects every step from design, to the Manufacturing floor and on to you our Customer. Whatever your need Recreation, Transportation or Cargo Hauling . We Strive to bring quality products within reach of everyone. It’s not just a slogan: Customer Satisfaction is Our #1 Priority. Our large production capacity enables us to fill our customers' orders promptly without cutting corners or rushing through production procedures. This ensures that each Forest River product is conscientiously built and undergoes thorough, detailed inspection before it's shipped to the customer. This guarantees that every family who desires quality recreation will find a Forest River product that serves their Needs, Interests, Budget, and Lifestyle.

Industry

Motor vehicle manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Elkhart, IN, US

Year founded

1996

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