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Warranty Processing Jobs (NOW HIRING)

Warranty Processing Company

Warranty Administrator

$22.50 - $27/hr

Warranty Processing Company, Inc. (WPC) About WPC Warranty Processing Company, Inc. ("WPC") has been a national leader in automotive warranty claims administration since 1986. Due to our rapid growth ...

Doggett Freightliner

Warranty Manager

Laredo, TX · On-site

Optimize complete warranty process across total value chain (customer, sales unit, production, etc.) * Facilitate and ensure that analyses made by the service organization is communicated and shared ...

Doggett Freightliner

Warranty Manager

Laredo, TX · On-site

Optimize complete warranty process across total value chain (customer, sales unit, production, etc.) * Facilitate and ensure that analyses made by the service organization is communicated and shared ...

Doggett

Warranty Manager

Laredo, TX · On-site

Optimize complete warranty process across total value chain (customer, sales unit, production, etc.) * Facilitate and ensure that analyses made by the service organization is communicated and shared ...

Doggett

Warranty Manager

Laredo, TX · On-site

Optimize complete warranty process across total value chain (customer, sales unit, production, etc.) * Facilitate and ensure that analyses made by the service organization is communicated and shared ...

Ford

Ford Warranty Administrator

Indianapolis, IN · On-site

Review, process, and submit warranty claims accurately and promptly. * Communicate with manufacturers regarding claim status and discrepancies. * Maintain organized records of all warranty ...

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Warranty Processing information

What is warranty processing?

Warranty processing is the management of claims made under a product's warranty. This role involves reviewing warranty claims, verifying eligibility, submitting claims to manufacturers or suppliers, and ensuring compliance with warranty policies. Warranty processors often communicate with customers and vendors to resolve issues, track claims through completion, and maintain accurate records. The goal is to ensure customers receive appropriate repairs or replacements while the company recovers costs from the manufacturer.

What is the difference between Warranty Processing vs Warranty Claims Specialist?

AspectWarranty ProcessingWarranty Claims Specialist
Primary RoleManaging and coordinating warranty cases, ensuring proper documentation and processingEvaluating warranty claims, determining eligibility, and approving or denying claims
Required SkillsOrganizational skills, attention to detail, knowledge of warranty policiesAnalytical skills, customer service, understanding of warranty policies
Work EnvironmentOffice setting, often in customer service or administrative departmentsOffice or call center, interacting directly with customers and service teams

Warranty Processing focuses on managing the overall warranty cases and ensuring proper procedures are followed, while Warranty Claims Specialists evaluate individual claims to approve or deny coverage. Both roles require knowledge of warranty policies but differ in their specific responsibilities within the warranty process.

What are the key skills and qualifications needed to thrive as a warranty processing specialist, and why are they important?

To thrive as a Warranty Processing Specialist, you need strong attention to detail, organizational skills, and knowledge of warranty policies, often backed by experience in administration or customer service. Familiarity with warranty management software, CRM systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you handle claims efficiently and resolve issues. These skills are crucial for ensuring accurate claim processing, maintaining customer satisfaction, and reducing errors that could impact business operations.

What are some common challenges faced in a warranty processing role and how can they be managed effectively?

A key challenge in Warranty Processing is ensuring accurate and timely documentation for each claim, as incomplete or incorrect submissions can lead to delays or denials. Professionals in this role often need to balance high volumes of claims while communicating with customers, vendors, and internal teams to clarify details or resolve discrepancies. Staying organized, keeping up-to-date with changing warranty policies, and using claim management software efficiently are important strategies for managing these challenges. Regular training and collaboration with technical or service departments can also help address issues quickly and improve claim approval rates.
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Warranty Processing jobs near you
Infographic showing various Warranty Processing job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Warranty Administrator

Warranty Processing Company

Remote

$22.50 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Warranty Administrator

Location: Remote

Company: Warranty Processing Company, Inc. (WPC)

About WPC

Warranty Processing Company, Inc. (“WPC”) has been a national leader in automotive warranty claims administration since 1986. Due to our rapid growth, we are currently accepting applications for experienced automotive warranty administrators to work remotely. WPC provides employees with a positive work environment, defined work parameters, and a strong work-life balance, making this company a fantastic place to work.

  • Benefit Overview
  • Bi-Weekly Pay
  • Paid Time Off (PTO)
  • 10 Company Holidays per Year
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life/AD amp;D Insurance
  • STD Insurance (Company Paid)
  • LTD Insurance (Company Paid)
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • 401(k) Retirement with Company Match
Position Overview

We are seeking experienced Automotive Warranty Administrators with a minimum of 2 years of experience in processing automotive warranty claims. This remote position requires strong technical knowledge, attention to detail, and the ability to work collaboratively in a team environment.

Core Responsibilities
  • Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturer.
  • Book and close claims as required by the dealer.
  • Utilize technical knowledge to verify proper documentation of repairs for warranty coverage and payment.
  • Remain current on all factory recalls and announcements.
  • Reconcile all warranty receivables and warranty schedules; collaborate with dealership accounting departments to obtain payments.
  • Maintain all service and customer records as required by the dealer and manufacturer.
  • Complete relevant Manufacturer Certification Requirements as needed.
  • Maintain compliance with all WPC internal policies and procedures.
Professional Requirements
  • Minimum 2 years of experience processing automotive warranty claims.
  • Experience with dealer management systems (DMS) such as CDK, Reynolds amp; Reynolds, Ignite, Dealertrack, Tekion, UCS, ASI, Automate, or similar.
  • Excellent communication skills.
  • Experience with automotive client relations
  • Ability to work well in a team environment.
  • Persistent problem solver with a positive attitude.

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