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Warranty Processing Jobs in Wisconsin (NOW HIRING)

Review and process warranty claims, returned parts, and warranty campaign activities to ensure accuracy and compliance with company policies. * Partner with Quality and Service teams to manage part ...

Review and process warranty claims, returned parts, and warranty campaign activities to ensure accuracy and compliance with company policies. * Partner with Quality and Service teams to manage part ...

Identify process improvements to expedite warranty recovery. * Ensure all rejections and problem claims are addressed quickly. * Complete vendor warranty part return requests. * Work with other ...

Perform the functions necessary to assure that warranty is processed according to established guidelines, ensuring maximum credit to the dealer and Auer Steel. * Receive products returned to a branch ...

The Lead Warranty Specialist will manage the warranty claim process for INNIO Waukesha Gas Engines Inc. product offerings, ensuring fair and timely resolution for both the business and the customer.

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Warranty Processing information

See Wisconsin salary details

$8

$16

$32

How much do warranty processing jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for warranty processing in Wisconsin is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $12.95 and $17.56 per hour, depending on experience, location, and employer.

What is warranty processing?

Warranty processing is the management of claims made under a product's warranty. This role involves reviewing warranty claims, verifying eligibility, submitting claims to manufacturers or suppliers, and ensuring compliance with warranty policies. Warranty processors often communicate with customers and vendors to resolve issues, track claims through completion, and maintain accurate records. The goal is to ensure customers receive appropriate repairs or replacements while the company recovers costs from the manufacturer.

What are the key skills and qualifications needed to thrive as a warranty processing specialist, and why are they important?

To thrive as a Warranty Processing Specialist, you need strong attention to detail, organizational skills, and knowledge of warranty policies, often backed by experience in administration or customer service. Familiarity with warranty management software, CRM systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you handle claims efficiently and resolve issues. These skills are crucial for ensuring accurate claim processing, maintaining customer satisfaction, and reducing errors that could impact business operations.

What are some common challenges faced in a warranty processing role and how can they be managed effectively?

A key challenge in Warranty Processing is ensuring accurate and timely documentation for each claim, as incomplete or incorrect submissions can lead to delays or denials. Professionals in this role often need to balance high volumes of claims while communicating with customers, vendors, and internal teams to clarify details or resolve discrepancies. Staying organized, keeping up-to-date with changing warranty policies, and using claim management software efficiently are important strategies for managing these challenges. Regular training and collaboration with technical or service departments can also help address issues quickly and improve claim approval rates.

What is the difference between Warranty Processing vs Warranty Claims Specialist?

AspectWarranty ProcessingWarranty Claims Specialist
Primary RoleManaging and coordinating warranty cases, ensuring proper documentation and processingEvaluating warranty claims, determining eligibility, and approving or denying claims
Required SkillsOrganizational skills, attention to detail, knowledge of warranty policiesAnalytical skills, customer service, understanding of warranty policies
Work EnvironmentOffice setting, often in customer service or administrative departmentsOffice or call center, interacting directly with customers and service teams

Warranty Processing focuses on managing the overall warranty cases and ensuring proper procedures are followed, while Warranty Claims Specialists evaluate individual claims to approve or deny coverage. Both roles require knowledge of warranty policies but differ in their specific responsibilities within the warranty process.

What job categories do people searching Warranty Processing jobs in Wisconsin look for?

The top searched job categories for Warranty Processing jobs in Wisconsin are:

Infographic showing various Warranty Processing job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,838 per year, or $16.7 per hour.

Warranty Quality Specialist

Waukesha, WI • On-site


Generac
Electrical Equipment, Appliance, and Component Manufacturing • 1 - 10 employees

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

357th of 495 rated machine equipment manufacturers

Recommended by students

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Posted 22 days ago


Job description

Warranty Specialist

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

As a Warranty Specialist, you will play a key role in delivering an exceptional customer experience by managing warranty claims, supporting product quality initiatives, and partnering with internal teams and service providers to ensure timely resolutions. This position combines customer service, problem-solving, and cross-functional collaboration to drive continuous improvement in our warranty processes.

Major Responsibilities:

  • Review and process warranty claims, returned parts, and warranty campaign activities to ensure accuracy and compliance with company policies.
  • Partner with Quality and Service teams to manage part returns, warranty campaigns, and claim resolutions.
  • Evaluate warranty claims, verify eligibility, and ensure adherence to warranty terms and conditions.
  • Communicate with customers, dealers, and service centers to gather information, provide updates, and resolve inquiries.
  • Maintain accurate records of warranty claims, campaigns, and returned parts while ensuring regulatory and company compliance.
  • Identify recurring product issues and recommend process and product improvements to enhance quality, reliability, and the customer experience.

Minimum Job Requirements:

  • High School Diploma
  • Previous experience in customer service

Knowledge / Skills / Abilities:

  • Proven experience in a warranty-related role, preferably in a manufacturing or consumer goods industry.
  • Strong Microsoft excel skills.
  • Strong attention to detail and analytical skills for assessing warranty claims.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.

Preferred Job Requirements:

  • Bachelor's degree in Business or a related field.
  • Previous experience in warranty management or a related field
  • Previous experience using SAP or equivalent ERP

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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About Generac

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing and engine, turbine, and power transmission equipment manufacturing

Company size

1 - 10 Employees

Headquarters location

Eagle, WI, US

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Benefits

Hours and flexibility

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