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Email Customer Service Representative Jobs (NOW HIRING)

Copart, Inc.

Customer Service Representative

Lexington, KY · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Copart, Inc.

Customer Service Representative

Magna, UT · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Copart, Inc.

Customer Service Representative

Danville, VA · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Pella

Customer Service - Tucson

Tucson, AZ

$15.50 - $21/hr

Customer Service Representative The purpose of a Customer Service Representative is to act as a ... Communicate daily scheduling updates via email, customer service coordinator, and builder ...

RANDYS Worldwide

Customer Service Representative

Everett, WA · On-site

$17.75 - $24/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

RANDYS Worldwide

Customer Service Representative

Everett, WA · On-site

$17.75 - $24/hr

Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$16.75 - $23/hr

Customer Service Representative The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email ...

Terrier Transportation, Inc.

Dispatch/CSR

Wilmer, TX

$15.50 - $21/hr

Dispatch/Customer Service Representative (CSR)Location: Wilmer, TX 75172Position Overview We are ... Emails, Customer Order Entry * Coordinate and dispatch transportation vehicles to meet customer ...

New

Copart, Inc.

Remote Customer Service Representative

$18 - $24/hr

The GCFR - Customer Service Representative (CSR) provides exceptional customer service to internal ... Position may expand to include Chat and Email Customer Support. Answer and place call in a ...

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Email Customer Service Representative information

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$9

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$26

How much do email customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for email customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Email Customer Service Representatives and how can they be addressed?

Email Customer Service Representatives often encounter challenges such as managing high volumes of inquiries, maintaining a professional tone across written communications, and ensuring timely responses to customers. It can also be difficult to resolve complex issues without verbal cues or immediate back-and-forth conversation. To address these challenges, it's important to use clear templates, prioritize inquiries effectively, and collaborate with team members or other departments when specialized knowledge is needed. Strong organizational skills and ongoing training in communication best practices can also help representatives succeed in this role.

How much does Amazon customer service chat pay?

Amazon customer service chat representatives typically earn between $12 and $20 per hour, depending on experience, location, and shift timing. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional incentives or bonuses.

What does an Email Customer Service Representative do?

An Email Customer Service Representative is responsible for assisting customers by responding to their inquiries, concerns, or issues through email communication. They handle tasks such as providing product or service information, resolving complaints, processing orders or returns, and escalating complex issues to the appropriate departments. Their role requires strong written communication skills, attention to detail, and the ability to manage multiple inquiries efficiently. By ensuring prompt and helpful responses, they help maintain customer satisfaction and loyalty.

What key skills and qualifications are needed to excel as an Email Customer Service Representative, and why are they important?

To thrive as an Email Customer Service Representative, you need excellent written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk systems, and email platforms is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries. These skills are essential for providing accurate, efficient, and positive customer experiences through digital channels.

How to apply for a customer service job via email?

To apply for an email customer service representative position, send a professional email including a tailored cover letter and your resume as attachments. Address the email to the hiring manager if possible, and follow any specific application instructions provided in the job posting, such as subject line requirements or required documents. Ensure your email demonstrates clear communication skills and relevant experience with customer service tools or software.

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer proficiency, and sometimes prior customer service experience. Many employers require familiarity with chat platforms or customer management tools and may prefer candidates with a high school diploma or equivalent. Training is often provided by the employer, and a quiet, distraction-free environment is important for remote work.

What is the difference between Email Customer Service Representative vs Chat Customer Service Representative?

AspectEmail Customer Service RepresentativeChat Customer Service Representative
Communication MethodResponds via email, providing detailed written responsesHandles live chat inquiries in real-time
Work EnvironmentPrimarily office-based, working with email platformsOften works in a live chat software environment
Required SkillsStrong written communication, patience, attention to detailQuick typing, multitasking, real-time problem solving
Common IndustriesRetail, tech, e-commerce, customer supportRetail, tech, e-commerce, customer support

Both roles involve assisting customers, but Email Customer Service Representatives focus on written email communication, providing detailed responses, while Chat Customer Service Representatives handle live chat interactions in real-time. The skills overlap in written communication, but chat roles require faster responses and multitasking skills. Both are vital in customer support across similar industries.

How to make 2000 a week working from home?

An Email Customer Service Representative can potentially earn $2,000 weekly by working full-time, handling a high volume of customer inquiries, and gaining experience or specialized skills. Increasing productivity, working flexible hours, and seeking roles with higher pay or bonuses can also contribute to higher earnings, but reaching this level typically requires consistent effort and possibly additional certifications or training.
More about Email Customer Service Representative jobs
What states have the most Email Customer Service Representative jobs? States with the most job openings for Email Customer Service Representative jobs include:
What job categories do people searching Email Customer Service Representative jobs look for? The top searched job categories for Email Customer Service Representative jobs are:
Email Customer Service Representative jobs near you
Infographic showing various Email Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Collision Customer Service Representative

Collision Customer Service Representative

Toyota South Atlanta

Forest Park, GA • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Collision Customer Service Representative

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.

Job Summary

The Customer Service Representative (CSR) is the first point of contact for customers at our collision center.  The CSR plays a key role in ensuring a seamless and positive experience by coordinating customer intake, managing communication between departments, and assisting with administrative tasks.

Responsibilities:

  • Greet customers in person and over the phone with a professional and courteous attitude.
  • Schedule appointments for vehicle estimates and repairs.
  • Collect and input customer and vehicle information into the management system.
  • Provide updates to customers on repair status and timelines.
  • Coordinate with estimators, technicians, and insurance adjusters to ensure smooth workflow.
  • Handle customer inquiries, concerns, and complaints in a timely and empathetic manner.
  • Process payments and handle basic billing and invoicing tasks.
  • Maintain a clean and organized front office area.
  • Comply with all company policies, procedures, and safety standards.
  • Other duties as assigned.

Qualifications:

  • Prior experience in a customer service or administrative role (automotive or collision industry a plus).
  • Strong communication and interpersonal skills.
  • Proficiency with computers and basic office software (Microsoft Office, email, CRM systems)
  • Ability to multi-task and remain calm in a fast-paced environment.

 

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Employee Discounts on Parts and Service Repairs
  • Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply.  We are an equal opportunity employer and a drug-free workplace.


Apply