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Spanish Customer Service Rep

Fort Worth, TX · On-site

$25 - $28/hr

Delivers a high standard of customer service to both external and internal stakeholders, maintaining professional phone etiquette and ensuring timely and effective follow-up. • When contact is a ...

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How much do spanish csr jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for spanish csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does a Spanish CSR get paid in the USA?

A Spanish Customer Service Representative (CSR) in the USA typically earns between $30,000 and $45,000 annually, depending on experience, location, and company. Bilingual skills in Spanish and English are often valued and can lead to higher pay or additional benefits.

Does Amazon hire people who only speak Spanish?

Amazon hires Customer Service Representatives (CSRs) who are fluent in Spanish, especially for roles serving Spanish-speaking customers. Bilingual skills are often required or preferred, and being fluent in Spanish can be a key qualification for certain CSR positions at Amazon.

What are some common challenges faced by Spanish Customer Service Representatives, and how can they be addressed?

Spanish Customer Service Representatives often encounter challenges such as language barriers, cultural differences, and managing high call volumes. To overcome these, it's important to have strong communication skills in both Spanish and English, as well as cultural awareness to build rapport with diverse customers. Effective time management and resilience can also help in handling peak periods. Many employers provide training and support resources to help CSRs succeed and grow in their roles.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service Representative, and why are they important?

To thrive as a Spanish Customer Service Representative, you need fluency in Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, problem-solving abilities, and active listening are vital soft skills that set top performers apart. These competencies are essential for delivering effective support, resolving customer issues efficiently, and ensuring customer satisfaction in multilingual environments.

What jobs can I get with Spanish?

A Spanish CSR (Customer Service Representative) can find jobs in customer support, call centers, hospitality, and sales that require bilingual communication skills. These roles often involve assisting Spanish-speaking clients, and proficiency in Spanish can also open opportunities in translation, interpretation, and international business environments.

What are Spanish CSRs?

Spanish CSRs, or Spanish Customer Service Representatives, are professionals who provide customer support and assistance in Spanish. They handle inquiries, resolve issues, and offer information to Spanish-speaking customers via phone, email, chat, or other channels. Spanish CSRs are essential for companies that serve diverse or international markets, ensuring clear communication and a positive customer experience for Spanish-speaking clients.

What jobs can I get if I only speak Spanish?

A Spanish CSR (Customer Service Representative) can find jobs in customer support, call centers, and help desks that serve Spanish-speaking clients. These roles often require bilingual communication skills, basic computer proficiency, and the ability to handle inquiries via phone, chat, or email.

What is the difference between Spanish Csr vs Customer Service Representative?

AspectSpanish CsrCustomer Service Representative
Required CredentialsHigh school diploma, bilingual in Spanish and English, customer service skillsHigh school diploma, customer service skills, bilingual preferred
Work EnvironmentCall centers, retail, corporate officesCall centers, retail stores, corporate settings
Employer & Industry UsageCompanies serving Spanish-speaking clients, multinational corporationsVarious industries including retail, telecom, finance

Both roles involve customer interaction and require bilingual skills, but Spanish Csr specifically emphasizes serving Spanish-speaking customers, often in call centers or retail environments. Customer Service Representative is a broader role that may or may not require Spanish language skills and spans multiple industries.

More about Spanish Csr jobs
What cities are hiring for Spanish Csr jobs? Cities with the most Spanish Csr job openings:
What states have the most Spanish Csr jobs? States with the most job openings for Spanish Csr jobs include:
What job categories do people searching Spanish Csr jobs look for? The top searched job categories for Spanish Csr jobs are:
Spanish Csr jobs near you
Infographic showing various Spanish Csr job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

TTEC

Dearborn, MI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

369th of 451 rated business services

Job description

Bilingual Spanish Customer Service Representative
Apply now Save jobSaved job

Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Bilingual Spanish Customer Service Representative working onsite in Allen Park, Michigan, youll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.

What Youll Be Doing

As a Bilingual Spanish Customer Service Representative, you'll play a meaningful role in helping people with mobility challenges access the support they need. As a trusted resource and problem solver, you'll deliver exceptional customer service through an innovative new program that connects with consumers using their preferred communication methodincluding phone, video chat, and online messaging. If you're passionate about making a difference while using the latest communication technology, this is an opportunity to have a real impact every day.

During a Typical Day, Youll

  • Deliver an exceptional, relationship-driven member experience in every interaction, with a focus on building trust and loyalty.
  • Act as a guide and educator, helping members confidently navigate a modern, technology-driven platform.
  • Provide knowledgeable, personalized support and clear, actionable guidance tailored to each members needs.
  • Diagnose issues and resolve inquiries efficiently while teaching members how to avoid or manage similar issues in the future.
  • Collaborate with legacy application teams to troubleshoot and resolve complex or escalated issues.
  • Research and resolve billing, payment, and account-related concerns with accuracy and care.
  • Own the end-to-end member journey, determining the best resolution path or escalation point to ensure a seamless and satisfying experience.
  • Contribute innovative ideas and process improvements that elevate the program and strengthen member engagement and loyalty.

What You Bring to the Role

  • High school diploma required; an associate or bachelors degree is a plus
  • Fluent in Spanish and English (both written and verbal)
  • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
  • A passion for exceptional customer service, the automotive industry, and cutting-edge technology
  • Excellent communication skills both verbal and written
  • Savvy with the use of technology, software, and social media (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect

  • Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour + $2.00 per hour premium for the bilingual skill (based on experience and other factors)
  • Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Traditional 401(k) Retirement Plan
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement and Training & Development Programs (Percepta College)
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Award-Winning Employee Rewards & Recognition Program (Perci Perks)

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

  • Lead with humility We listen first, lead with empathy, and stay groundedso people and ideas have room to grow.
  • Service beyond self We serve othersclients, customers, and teammateswith care and integrity in every interaction.
  • Leave it better We take ownership and leave every process, person, and place better than we found it.
  • Win together We succeed as onecelebrating, supporting, and showing up for each other.
  • Deliver remarkable We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite

Location/Division Dearborn, Michigan Job Requisition 04DBF
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