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How much do customer service representative casual jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service representative casual in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Casual vs Customer Service Representative Part-Time?

AspectCustomer Service Representative CasualCustomer Service Representative Part-Time
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, basic communication skills
Work EnvironmentFlexible, often on-call or short shifts, casual attireScheduled shifts, similar environment, casual attire
Employer UsageTemporary or seasonal staffing, casual rolesPart-time positions, ongoing but reduced hours
Search IntentFlexible, temporary work, casual rolesReduced hours, ongoing employment

The main difference between Customer Service Representative Casual and Part-Time roles lies in their scheduling and employment nature. Casual roles are typically flexible, temporary, or seasonal, while part-time positions involve scheduled hours but fewer than full-time. Both roles require similar skills and are used across industries for customer support needs.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, as these positions often require strong communication and problem-solving skills. They may also pursue roles in call center management or training, especially with experience and relevant certifications. These jobs typically involve similar skills like customer interaction, conflict resolution, and familiarity with customer relationship management (CRM) tools.
More about Customer Service Representative Casual jobs
What cities are hiring for Customer Service Representative Casual jobs? Cities with the most Customer Service Representative Casual job openings:
What states have the most Customer Service Representative Casual jobs? States with the most job openings for Customer Service Representative Casual jobs include:
What job categories do people searching Customer Service Representative Casual jobs look for? The top searched job categories for Customer Service Representative Casual jobs are:
Customer Service Representative Casual jobs near you
Infographic showing various Customer Service Representative Casual job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CASUAL Customer Service Representative

Delaware River & Bay Authority (DRBA)

Cape May, NJ • On-site

$14 - $15/hr

Other

Re-posted 20 days ago

Job description

CASUAL Customer Service Representative
Location: Cape May, NJ
Hourly Rate: $14.00 - $15.00
Opening Date: January 13, 2022 Closing Date: Until Filled
I. POSITION SUMMARY
This position is a casual Customer Service Representative position which includes providing excellent customer service to our guests by answering telephones, selling tickets, booking reservations, providing tourist related information or greeting shuttle bus passengers. Proficient cash handling, computer data entry and customer service skills required. This position is required to present neat, clean, family friendly appearance. This position is required to work safely and efficiently in accordance with instructions, general operating practices, and procedures. Work schedules will fit the departmental needs requiring employee to work shift work including weekends and holidays. Work is performed indoors/outdoors and can be in any weather condition. This casual position is part-time with no guaranteed number of hours, nor are there any guaranteed assignments.
II. ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Accurately and efficiently process Point-Of-Sale transactions
  • Follows established safety/security standards
  • Provides the highest level of customer service and professionalism to all internal and external customers

  1. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Possess customer friendly oral and written communication skills
  • Ability to understand relevant Authority policies and procedures and safety techniques
  • Cash handling experience
  • Data processing in fast pace environment
  • Ability to answer phones in a high volume call center
  • Ability to provide superior customer service to everyone by responding in a courteous and efficient manner

IV. TYPICAL WORK ENVIRONMENTS
  • Call Center, Toll Booth, Ticket Counter

VI. REQUIRED EDUCATION AND EXPERIENCE
  • Must be at least 18 years old
  • High school diploma or equivalent or equivalent related experience
  • Customer service experience

VII. ADDITIONAL REQUIREMENTS
  • Subject to a background investigation
  • Subject to pre-employment drug testing
  • Delaware River and Bay Authority requires all employees to have direct deposit


with a financial institution or enroll in the payroll card program to receive their bi-
weekly pay
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If you are interested in applying for this position please complete the on-line application at www.drba.net.
In addition, you also have the option of attaching a resume to the completed application.

Apply