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Email Customer Service Representative Jobs Near Me

Tree Guardians

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

Customer Service Representative Joseph Tree is looking for a customer service representative as the ... Contact prospective customers by phone or email to collect additional information. * Convert online ...

Brenntag AG

Customer Service Representative

Hebron, OH · On-site

$14.75 - $20/hr

Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI ... Customer Service Representatives as necessary. * Audits customer purchase orders for pricing ...

ODW Logistics

Customer Service Representative

Groveport, OH · On-site

$15.50 - $21/hr

Warehouse Customer Service Representative The Warehouse Customer Service Representative (CSR) ... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ...

The Glass Guru

Customer Service Representative

Gahanna, OH · On-site

$14 - $18/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Respond to inbound email correspondence, forward on as appropriate * Greet customers and all other ...

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$14 - $15/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$14 - $15/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for ...

Urgent

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

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How much do email customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for email customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are popular job titles related to Email Customer Service Representative jobs? For Email Customer Service Representative jobs, the most frequently searched job titles are:
What job categories do people searching Email Customer Service Representative jobs look for? The top searched job categories for Email Customer Service Representative jobs are:
What states have the most Email Customer Service Representative jobs? States with the most job openings for Email Customer Service Representative jobs include:
Email Customer Service Representative jobs near you
A map of the United States highlighting the number of Email Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Email Customer Service Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative (CSR)

M S International

Columbus, OH • On-site

$40K - $54K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.
Work Hours: Monday to Friday from 09:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM
Seniority Level: Entry Level
Employment Type: Full-time
Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,400 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom
  • Address customer issues related to transactions, deliveries, and products
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Schedule deliveries and coordinate logistics for material shipments.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Ensure showroom displays are maintained to the highest standards.
  • Monitor stock levels to ensure efficient processing of customer orders.
  • Support trade customers by understanding their project needs and recommending suitable MSI materials.
  • Maintain marketing materials for easy customer access.
  • Collaborate with Sales Representatives to keep account transactions and inventory up to date.
  • Stay informed about company products and services.
  • Perform additional duties as required.
Additionally the candidate must meet the following Education and/or Experience requirements:
  • High School Diploma required; some college coursework preferred.
  • Minimum of 1 year of customer service experience.
  • Strong communication skills with a positive, solution-oriented approach.
  • Attentive to customer needs and details.
  • Proven ability to manage multiple tasks simultaneously.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Strong math skills and the ability to perform quick calculations.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Bilingual (Spanish) preferred.
This role has the following physical demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
  • The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
  • Referral, holiday, and annual bonuses or commission opportunities
  • Eligibility for an annual merit-based increase
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

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