ZipRecruiter

Log In

1

Customer Service Personnel Jobs (NOW HIRING)

French Consulting

Customer Service Personnel

Fort Liberty, NC · On-site

$15.50 - $21.25/hr

Customer Service Personnel (Verifying Official) Location: Fort Bragg, North Carolina Start Date: Immediate Schedule: Full-Time, On-Site Make a Difference Every Soldier, retiree, and family member who ...

French Consulting

Customer Service Personnel

Fort Liberty, NC · On-site

$15.50 - $21.25/hr

Customer Service Personnel (Verifying Official) Location: Fort Bragg, North Carolina Start Date: Immediate Schedule: Full-Time, On-Site Make a Difference Every Soldier, retiree, and family member who ...

Knoxville Wholesale Furniture

Be Seen First

Customer Service Personnel

Knoxville, TN · On-site

$15.25 - $20.75/hr

VOTED ONE OF THE TOP 3 PLACES TO WORK IN KNOXVILLE We are seeking experienced customer service people that know and understand the importance of ustomer service. We have entry level positions open ...

next page

Showing results 1-20

All JobsCustomer Service Personnel Jobs

Customer Service Personnel information

See salary details

$9

$18

$26

How much do customer service personnel jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service personnel in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service personnel?

Customer Service Personnel are professionals who interact with customers on behalf of a company or organization. They handle inquiries, resolve complaints, provide information about products and services, and ensure customer satisfaction. Their role is crucial in building and maintaining positive relationships between a business and its clients. Customer Service Personnel typically work in call centers, retail stores, or online platforms, and require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service personnel?

To thrive as Customer Service Personnel, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities are crucial for resolving customer issues efficiently and maintaining a high standard of customer satisfaction.

What are some common challenges customer service personnel face, and how can they effectively manage them?

Customer Service Personnel often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. To manage these effectively, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and utilize available support resources such as knowledge bases or team leads. Regular training and feedback sessions also help staff stay prepared and motivated, ensuring they can deliver positive customer experiences even in high-pressure situations.

Is remote customer service personnel a stressful job?

Remote customer service personnel often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, working remotely can reduce certain workplace pressures and provide flexible schedules, which may help manage stress levels. Proper training and effective communication skills are essential for success in this role.

What is the difference between Customer Service Personnel vs Customer Support Specialist?

AspectCustomer Service PersonnelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; may have additional certifications in specific tools or software
Work EnvironmentCall centers, retail, or service desksCall centers, technical support centers, or online chat platforms
Employer & Industry UsageRetail, hospitality, telecom, and service industriesIT, tech companies, software firms, and technical industries
Common Search & Comparison IntentCustomer Service Personnel vs Customer Support Specialist

Customer Service Personnel typically handle general customer inquiries, complaints, and service requests in retail or service settings. Customer Support Specialists often focus on technical support, troubleshooting, and product-specific assistance, usually in tech or software industries. While both roles require strong communication skills, Customer Support Specialists often need technical knowledge or certifications. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

More about Customer Service Personnel jobs

What job categories do people searching Customer Service Personnel jobs look for?

The top searched job categories for Customer Service Personnel jobs are:

Customer Service Personnel jobs near you
Infographic showing various Customer Service Personnel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Personnel

French Consulting

Fort Liberty, NC • On-site

$15.50 - $21.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

We are looking for individuals who want to join our team in Fort Bragg, North Carolina. Apply now!
Job Opportunity: Customer Service Personnel (Verifying Official)
Location: Fort Bragg, North Carolina
Start Date: Immediate
Schedule: Full-Time, On-Site
Make a Difference
Every Soldier, retiree, and family member who walks into the Fort Bragg ID card office is counting on someone to get their credential right - the card that gets them on post, onto the network, and into the benefits they earned. That someone is you. As a Customer Service Personnel, or Verifying Official, you confirm who people are and issue the Common Access Card (CAC) and Uniformed Services Identification (USID) card the Department of Defense runs on.
What You'll Do
  • Verify identity and eligibility and issue CAC and USID cards using Real-Time Automated Personnel Identification System (RAPIDS) workstations.
  • Reset Personal Identification Numbers (PINs), update records in the Defense Enrollment Eligibility Reporting System (DEERS), capture fingerprints, and issue Shop for Cards.
  • Staff a customer-service window or telephone appointment line, and record each appointment in real time as you service the customer.
  • Account for card stock and consumables, keep them secured, and follow established ID card procedures.

Who You Are
  • Customer-service oriented and steady when the lobby is full.
  • Detail-oriented - you double-check the record before you commit it.
  • A teammate who will cross-train across the workstation, the window, and the phone line.

Qualifications
  • Favorable National Agency Check with Inquiries (NACI) by your start date - we will help you through the process.
  • U.S. citizen able to obtain a CAC.
  • Fluent in English.
  • Prior customer-service experience; prior ID card, personnel, or administrative work is a plus.

Why You'll Love It Here
🏥 Comprehensive benefits - Health coverage, paid time off, 11 paid Federal holidays, and a retirement plan with a company match.
🤝 Flexible coverage options - A co-work option (with Government approval) that lets you and a teammate share a position and schedule time off without leaving the mission short.
🕓 Predictable schedule - Steady, on-post work with hours you can plan your life around - no nights or weekends.
Ready to Join Us?
Apply today - if you take pride in getting it right the first time and want work that matters to the people who serve, we want to hear from you.
French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Apply