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Commission 1800 Contacts Customer Service Jobs (NOW HIRING)

EssilorLuxottica

Customer Service Representative

Duluth, GA · On-site

$14.75 - $20/hr

WM0063 Contacts Customer Service DULGA Position :Full-Time Total Rewards:Benefits/Incentive ... In addition, you may also be offered a competitive bonus and/or commission plan, which complements ...

Essilor

Customer Service Representative

Duluth, GA

$14.75 - $20/hr

WM0063 Contacts Customer Service DULGA Position : Full-Time Total Rewards: Benefits/Incentive ... In addition, you may also be offered a competitive bonus and/or commission plan, which complements ...

EssilorLuxottica

Customer Service Representative

Duluth, GA · On-site

$14.75 - $20/hr

WM0063 Contacts Customer Service DULGA Position : Full-Time Total Rewards: Benefits/Incentive ... In addition, you may also be offered a competitive bonus and/or commission plan, which complements ...

Sharpened Image

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Contacts customers for additional account information. * Assists in problem correspondence as required. * Prepares reports including CSR Daily Activity report and cash out report.

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Commission 1800 Contacts Customer Service information

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How much do commission 1800 contacts customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission 1800 contacts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Commission 1800 Contacts Customer Service vs 1800 Contacts Sales Representative?

AspectCommission 1800 Contacts Customer Service1800 Contacts Sales Representative
Primary RoleAssist customers with inquiries, order issues, and supportEngage customers to promote and sell contact lenses and accessories
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall center or remote customer supportOutbound/inbound sales calls, retail or call center
CredentialsHigh school diploma, customer service experienceHigh school diploma, sales experience preferred

While both roles involve working with 1800 Contacts, the Customer Service position focuses on assisting customers with their inquiries and issues, whereas the Sales Representative role emphasizes promoting and selling products. Understanding these differences helps job seekers choose the right career path within the company.

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Commission 1800 Contacts Customer Service jobs near you
Infographic showing various Commission 1800 Contacts Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

EssilorLuxottica Group

Duluth, GA • On-site

$14.75 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 17 days ago

EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

8th of 40 rated optical retailers

Job description

Requisition ID: 936963 
Store #: WM0063 Contacts Customer Service DULGA 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION
The Customer Service Representative delivers high-quality, multi-channel support and problem resolution to customers, ensuring an exceptional experience with Walman X-Cel Specialty Contacts. This role handles customer inquiries, processes orders, and initiates escalation for unresolved issues. Responsibilities require strong analytical skills, attention to detail, and sound judgment.

MAJOR DUTIES AND RESPONSIBILITIES

  • Perform all duties in compliance with company policies, maintaining punctuality and availability for overtime as needed.
  • Engage in 50-100 customer interactions daily, including price quotes, order processing, adjustments, cancellations, and shipping instructions.
  • Provide excellent written and verbal communication, ensuring positive customer experiences and driving revenue growth.
  • Resolve customer issues using department tools, expertise, and business judgment to enhance satisfaction and retention.
  • Answer inbound calls, address customer concerns, enter orders, process redos, respond to technical questions, and conduct outbound calls as necessary.
  • Serve as a positive role model, demonstrating continuous improvement and supporting company objectives.
  • Ensure productivity and quality standards are met to exceed customer expectations.
  • Use courteous, professional language and work effectively within a team environment.
  • Troubleshoot complex customer issues, manage late job lists, and communicate with internal teams to expedite solutions.
  • Investigate and resolve shipping and delivery concerns, acting as a liaison between the lab and inter-company laboratories.

BASIC QUALIFICATIONS

  • High school diploma or equivalent preferred.
  • Previous customer service experience or relevant training.
  • Strong communication skills, including the ability to write and comprehend short correspondence.
  • Professional and courteous demeanor in customer interactions.
  • Basic math proficiency and ability to multitask effectively.
  • Strong judgment and decision-making skills.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook).
  • Keyboarding skills, including 10-key and typing speed of 35-40 WPM.
  • ABO certification preferred.

PREFERRED QUALIFICATIONS

  • 2-4 years of customer service experience.
  • Experience in a telephonic or direct customer contact role.
  • Previous Luxottica Retail store/field experience.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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