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Remote 1800 Contacts Customer Service Jobs (NOW HIRING)

Cushman & Wakefield

Customer Service Representative

$16.50 - $22.25/hr

Contacts customers to ascertain data omitted on work orders and follow up to determine customer ... Connection must support video meetings, remote system access, consistent productivity, with ...

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Lincare Holdings

Customer Service Rep

Texarkana, TX · Remote

$14.25 - $19.50/hr

Contacts Doctors' offices and hospitals to coordinate setup of pts and make sure all billable ... Remote Employees must meet equipment/connection/software qualifications below Education and ...

First American

$17.69 - $23.56/hr

Verifies contacts and account information. * Examines customer problems and implements appropriate ... Customer Service skill including adaptability, attention to detail, patience, and problem solving.

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How much do remote 1800 contacts customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote 1800 contacts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote 1800 Contacts Customer Service Representative, and why are they important?

To thrive as a Remote 1800 Contacts Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and phone support platforms is important. Patience, empathy, and active listening make someone stand out in this position. These skills ensure efficient, personalized service that builds customer trust and loyalty in a remote environment.

What is the difference between Remote 1800 Contacts Customer Service vs Remote 1-800 Contacts Customer Service?

AspectRemote 1800 Contacts Customer ServiceRemote 1-800 Contacts Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Industry UsageOptical and contact lens industry

Both roles involve providing customer support in the optical industry, requiring similar credentials and work environments. The main difference lies in the company branding and specific product focus, with both positions offering remote work opportunities in customer service for contact lens customers.

What are some common challenges faced by remote 1800 Contacts Customer Service representatives, and how can they be managed?

Remote 1800 Contacts Customer Service representatives often encounter challenges such as maintaining clear communication with customers without face-to-face interaction and managing a high volume of inquiries efficiently. Staying organized, using effective time management strategies, and leveraging company-provided tools can help address these issues. Additionally, building rapport with customers through active listening and empathy is key to providing quality service remotely. Regular virtual team meetings and support from supervisors also help representatives stay connected and informed.

What are Remote 1800 Contacts Customer Service jobs?

Remote 1800 Contacts Customer Service jobs involve assisting customers of 1800 Contacts via phone, email, or chat from a home-based location. Employees help customers place orders, resolve issues with contact lenses or prescriptions, answer questions about products, and provide general support. These roles require good communication skills, a customer-oriented attitude, and the ability to work independently. Training is typically provided virtually, and all necessary technology is usually supplied by the company.
More about Remote 1800 Contacts Customer Service jobs
What cities are hiring for Remote 1800 Contacts Customer Service jobs? Cities with the most Remote 1800 Contacts Customer Service job openings:
What are the most commonly searched types of 1800 Contacts Customer Service jobs? The most popular types of 1800 Contacts Customer Service jobs are:
What states have the most Remote 1800 Contacts Customer Service jobs? States with the most job openings for Remote 1800 Contacts Customer Service jobs include:
What job categories do people searching Remote 1800 Contacts Customer Service jobs look for? The top searched job categories for Remote 1800 Contacts Customer Service jobs are:
Remote 1800 Contacts Customer Service jobs near you
Infographic showing various Remote 1800 Contacts Customer Service job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, and 95% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Cushman & Wakefield

Remote

$16.50 - $22.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Cushman & Wakefield rating

7.7

Company rating: 7.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

71st of 154 rated real estate companies

Job description

Job Title
Customer Service Representative
Job Description Summary
PART TIME ROLE - SUNDAY/MONDAY/TUESDAY
The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met.Job Description
Schedule:
Sunday 12pm - 8:30pm & Monday/Tuesday 2pm - 8:30pm
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
  • Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required.
  • Receives all work order requests via telephone or email and creates work order, determining description, correct trade skill set, priority, location, requestor and contact information.
  • Utilizes multiple CMMS systems to distribute, coordinate, track and monitor requests
  • Contacts customers to ascertain data omitted on work orders and follow up to determine customer satisfaction.
  • Maintains ongoing contact with Internal Clients to ensure follow through on requests (work order updates, completion, etc.)
  • Has general knowledge of facilities, technician capabilities, and knowledge of equipment used.
  • Provides daily transitions to team and Management to include unresolved issues, main events and quality programs
  • Tracks and assists in resolution of customer issues and follow-up.
  • May be asked to perform random completed WO surveys to provide management with customer satisfaction report.
  • Follows the utmost professionalism, positive corporate image, and enthusiasm when dealing with customer.
  • Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic.
  • Other duties assigned by Supervisor or Senior Leadership.

REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):
  • High School diploma or equivalency.
  • Experience in a maintenance environment and has an understanding of how it functions.
  • Ability to speak, read, and write English fluently.
  • Customer service experience in a contract service industry
  • Strong computer and verbal communication skills, including experience with a CMMS and Web-based Management Systems.
  • Pleasant and personable and patient disposition
  • Excellent organizational skills
  • Ability to remain calm and courteous when handling difficult calls and requests.
  • Ability to apply sound judgment and decision-making skills in dealing with a variety of issues.
  • Able to accurately enter data into a database.
  • This individual should be self-motivated, stress and pressure resistant, as well as a quick learner.
  • Must be willing to continue training in their skill set to maintain knowledge in the latest equipment and technologies in their assigned duties.
  • Have the ability and willingness to work rotational shift, if necessary, including days, evenings, and nights as well as overtime, weekends and holidays as required.
  • Willingness to perform all assigned tasks within their ability.
  • Proficient with Office 365, Excel, ETC

REMOTE WORK REQUIREMENTS
  • High-speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow.
  • Employees must have a quiet, distraction-free workspace suitable for professional phone conversations and to protect customer information.
  • Camera-on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection.
  • The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity.
  • To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co-working space, library, or other reliable environment) in case of home internet or power loss.

WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS:
The employee is regularly required to sit for extended periods; enter information into a computer via keyboard; talk and hear; vision abilities sufficient to view a computer monitor. The work environment is consistent with a typical office environment.
Employee must possess the necessary capabilities to perform all required functions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $17.00 - $19.00
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: "C&W Services"

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