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Remote Customer Success Assistant Jobs (NOW HIRING)

Cengage

Remote Customer Success Partner

Manhattan, NY · Remote

This full-time remote role involves building customer relationships, driving product adoption, and achieving revenue targets. The ideal candidate has 5+ years in a customer success or sales role ...

Convoso

[Remote] Customer Success Manager

Los Angeles, CA · On-site +1

$75K - $90K/yr

For remote positions, Convoso's U.S. hiring is open to candidates who are residents of the ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...

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How much do remote customer success assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote customer success assistant in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Remote Customer Success Assistant jobs
What cities are hiring for Remote Customer Success Assistant jobs? Cities with the most Remote Customer Success Assistant job openings:
What are the most commonly searched types of Remote Customer Success jobs? The most popular types of Remote Customer Success jobs are:
What states have the most Remote Customer Success Assistant jobs? States with the most job openings for Remote Customer Success Assistant jobs include:
What job categories do people searching Remote Customer Success Assistant jobs look for? The top searched job categories for Remote Customer Success Assistant jobs are:
Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 88% Full Time, 6% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Remote Customer Success Manager

Emma of Torre.ai

Manhattan, NY • Remote

Full-time

Posted 3 days ago

Job description

Remote Customer Success Manager Company: Del Toro Insurance Compensation: USD 25 - 35/hour Location: Remote: United States Mission of Del Toro Insurance: "Our mission is to empower aspiring entrepreneurs to achieve professional, financial, and personal fulfillment in the insurance sector by providing a proven system, industry expertise, and a strong collaborative community. Through continuous innovation, tailored training programs, and strategic partnerships, we strive to make business ownership attainable as a rewarding and sustainable lifestyle professional path." What makes you a strong candidate You are proficient in Salesforce, CRM tools. You have +3 years experience in Customer success.

Responsibilities Develop and execute customer success plans to drive adoption, retention, and growth. Build and maintain strong relationships with key customer stakeholders. Conduct regular customer check-ins, health checks, and business reviews.

Identify and address customer pain points, escalating issues as needed. Collaborate with internal teams (Sales, Support, Product) to ensure customer needs are met. Develop and share customer success stories, best practices, and feedback.

Analyze customer data to identify trends and opportunities for growth. Perform other customer success-related tasks as needed. Requirements Minimum 3 years of experience in customer success, account management, or a related field.

Proven track record of driving customer satisfaction, retention, and growth. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently in a remote environment.

Strong analytical and strategic thinking skills. Experience with CRM software (e.g., Salesforce) and customer success tools. What We Offer Competitive salary and benefits package.

Opportunity to work with a dynamic and innovative company. Professional development and growth opportunities. Seniority level Associate Employment type Contract Job function Other Industries Staffing and Recruiting #J-18808-Ljbffr

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