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Remote Customer Success Assistant Jobs in Florida

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Epiq

Customer Success Manager

Tampa, FL · Remote

... Epiq Assist . This role is ideal for someone who enjoys working directly with customers ... Meaningful impact on how clients use and benefit from the platform. #LI-KS1 #LI-Remote The ...

New

Melio

Customer Success Manager

Miami, FL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

  • Medical

  • Dental

  • PTO

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... However, we will consider remote candidates located in MST/PST time zones to accommodate our west ...

Truv

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

QuickNode

Customer Success Manager

Miami, FL · Remote

$172K/yr

We are a global remote company with an HQ in Miami, Florida. The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top accounts to drive greater adoption ...

Truv

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Worth AI

Customer Success Manager

Orlando, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Customer Success Manager who is passionate about helping customers achieve their goals using our ... Responsibilities * Assist and support the implementation process for newly acquired clients ...

ServiceNow

Customer Success Manager

Orlando, FL · On-site +1

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

New

ServiceNow

Customer Success Manager

Orlando, FL · On-site +1

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

Percepto

Customer Success Manager

Riviera Beach, FL · On-site +1

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... * Assist with regulatory alignment (FAA, EPA, OSHA, state-specific rules) by validating ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Florida

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Florida?

The most popular types of Remote Customer Success jobs in Florida are:

What are popular job titles related to Remote Customer Success Assistant jobs in Florida?

For Remote Customer Success Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Florida look for?

The top searched job categories for Remote Customer Success Assistant jobs in Florida are:

What cities in Florida are hiring for Remote Customer Success Assistant jobs?

Cities in Florida with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you

Remote Customer Success Representative

Globe Life American Income Division

Cape Coral, FL • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 7 days ago

Job description

Remote Client Service Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Purpose, Growth & Flexibility
Are you looking for a career that combines meaningful work, professional development, and the flexibility to work from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. In this role, you'll help working families understand their available benefits while delivering exceptional customer service and building long-term client relationships.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support you need to succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture focused on mentorship, leadership development, and long-term career growth.
Our mission is simple:
Protect every child and serve all working people.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Support & Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information in a clear, professional manner
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
Relationship Building
  • Build strong, long-term client relationships through trust and professionalism
  • Deliver exceptional customer service during every interaction
  • Help clients make informed decisions about protecting themselves and their families
  • Maintain consistent communication throughout the client experience
Professional Development
  • Participate in ongoing virtual training and mentorship programs
  • Attend leadership development workshops and coaching sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, customer service, and leadership skills
  • Collaborate with a supportive remote team
Why Join AO?
Established & Trusted Organization
  • More than 70 years of serving working families
  • Member of the Globe Life family of companies
  • Financially strong organization with a long history of stability
  • Fully remote work environment
Professional Growth
  • Comprehensive onboarding and training
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Promotion from within
  • Performance-based career advancement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No daily commute
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training
  • No prior experience required
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities through client renewals
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for individuals who are motivated to learn and grow.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a meaningful remote career where you can help working families, develop professionally, and build long-term success, we'd love to hear from you.
Apply today and start building a future with flexibility, purpose, and unlimited career potential.
Work From Home. Help Families. Grow with AO. 🚀

Apply