Founding Customer Success Manager Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for ...
Founding Customer Success Manager Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for ...
Customer Success
San Francisco, CA · On-site
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide ...
Customer Success
San Francisco, CA · On-site
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide ...
Customer Success
Manhattan, NY · On-site +1
$140K - $190K/yr
Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and ...
Customer Success
Manhattan, NY · On-site +1
$140K - $190K/yr
Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and ...
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success Department: Business Operations Employment Type: Full Time Location: SF / Boston / NYC Description We're looking for a Customer Success Lead to join Recentive's business and ...
Customer Success
$97.60K - $164K/yr
Meter Customer Success Role The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades.
Customer Success
$97.60K - $164K/yr
Meter Customer Success Role The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades.
Customer Success
San Francisco, CA · On-site
$97.60K - $164K/yr
Customer Success is responsible for delivering a consistent, high-quality experience across this diversity, ensuring that Meter becomes a trusted, long-term connectivity partner. What Success Looks ...
Customer Success
San Francisco, CA · On-site
$97.60K - $164K/yr
Customer Success is responsible for delivering a consistent, high-quality experience across this diversity, ensuring that Meter becomes a trusted, long-term connectivity partner. What Success Looks ...
About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...
About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...
Customer Success
New York, NY · On-site
About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...
Customer Success
New York, NY · On-site
About the Role As a Customer Success Manager at Cara, you'll be responsible for ensuring agencies and brokerages successfully adopt and expand their use of Cara after the sale. You'll own the ...
Manager, Customer Success
Washington, DC · On-site
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
Manager, Customer Success
Washington, DC · On-site
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
Manager, Customer Success
Washington, DC · On-site
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
Manager, Customer Success
Washington, DC · On-site
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main ...
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main ...
You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
Director, Customer Success
Mesa, AZ · On-site
The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...
Director, Customer Success
Mesa, AZ · On-site
The Role The Director of Customer Success leads the post-sale customer lifecycle across all customer segments, ensuring customers realize measurable value, adopt solutions effectively, and renew and ...
Manager, Customer Success
Waltham, MA · Hybrid
Manager, Customer Success Locations: NYC, NY / Boston, MA / Waltham, MA | Hybrid SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets communities. As ...
Manager, Customer Success
Waltham, MA · Hybrid
Manager, Customer Success Locations: NYC, NY / Boston, MA / Waltham, MA | Hybrid SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets communities. As ...
Customer Success Manager
Dallas, TX · Remote
Customer Success Manager Location: US, or Canada (Remote) Department: Customer Success Reports To: VP of Customer Success / Chief Operating Officer About Soutron Global Soutron Global is an ...
Customer Success Manager
Dallas, TX · Remote
Customer Success Manager Location: US, or Canada (Remote) Department: Customer Success Reports To: VP of Customer Success / Chief Operating Officer About Soutron Global Soutron Global is an ...
Customer Success Lead
San Francisco, CA · On-site
$180K - $250K/yr
About the role Numeral is hiring a Customer Success Lead to help build and scale the Customer Success function from the ground up. This will be one of the first dedicated Customer Success hires and a ...
Customer Success Lead
San Francisco, CA · On-site
$180K - $250K/yr
About the role Numeral is hiring a Customer Success Lead to help build and scale the Customer Success function from the ground up. This will be one of the first dedicated Customer Success hires and a ...
Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success jobs pay per year?
What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?
How does a Customer Success professional typically collaborate with other departments within a company?
What is a Customer Success role?
What is the difference between Customer Success vs Customer Support?
| Aspect | Customer Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring customer satisfaction and long-term success | Reactively resolving immediate customer issues and technical problems |
| Metrics | Customer retention, expansion, and health scores | Issue resolution time, customer satisfaction scores (CSAT) |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Technical, troubleshooting, often reactive and support ticket-based |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, communication, problem-solving |
Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.
- Technical Customer Success Manager
- Entry Level Customer Success Manager
- Work From Home Customer Success Associate
- Entry Level Customer Success
- Virtual Customer Success Manager
- Contractual Customer Success Manager
- Entry Level Customer Success Manager Edtech
- Customer Renewals
- Customer Success Manager Remote
- Full Time Customer Success Manager Edtech

Other
Posted 8 days ago
Job description
Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for creative work. We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D.
We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales.
What You'll Do- Own post-sale customer success: onboarding, adoption, renewals, and expansion
- Help customers integrate Krea into their creative workflows and daily work
- Drive product adoption across our core customer profiles
- Communicate new feature and product updates (we ship weekly)
- Track usage and customer signals to help customers get more value
- Identify expansion opportunities and support renewals and upsells
- Share customer feedback with the product and marketing teams and help shape what we build
- Experience in Customer Success or Account Management
- A creative background (e.g.: account manager at a creative agency, or a startup working with designers, artists, or studios)
- Strong understanding of creative workflows
- Product-focused mindset, with experience in onboarding and implementation
- Strong communication and interpersonal skills - you're great at building and maintaining relationships
- Proactive, ownership-driven attitude and comfort working in an early-stage environment
More about us
We've raised over $83M and are backed by world-class investors including Andreessen Horowitz and Bain Capital. We work full-time and in-person from our waterfront office in San Francisco.
What We Offer- Openness to sponsoring international candidates (STEM OPT, OPT, H-1B, O-1, E-3)
- The chance to work closely with a world-class team shaping the future of AI creative tools
- High impact and ownership as a founding member of the CS function
- Competitive compensation (75th percentile of market) with meaningful equity