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Remote Senior Customer Success Jobs (NOW HIRING)

Route

Customer Success Manager

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of ... Remote Sr. FP&A Analyst Remote Sr. Technical Product Manager Remote

Route

Customer Success Manager

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of ... Remote Sr. FP&A Analyst Remote Sr. Technical Product Manager Remote

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Intentwise

Senior Customer Success Manager

Senior Customer Success Manager We are looking for a Senior Customer Success Manager to join our ... This is a full-time remote position based in the United States. What You'll Do? Own Strategic ...

Prudentia Sciences

Senior Customer Success Manager

Sr. Customer Success Manager Prudentia Sciences is an AI-powered technology platform transforming ... a remote-first company, but looking for team members to be located in the Northeast (Boston, New ...

New

Twilio

Senior Customer Success Manager

Our dedication to remote-first work, and strong culture of connection and global inclusion means ... See yourself at Twilio Join the team as our next Senior Customer Success Manager on Twilio ...

Entrust Datacard

The Senior Customer Success Advocate plays a handson role in helping customers successfully adopt ... Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

Benepass

Senior Customer Success Manager

$100K - $130K/yr

Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first ... We are hiring two Senior Customer Success Managers: one to support our SMB customer segment and one ...

Open Point

Senior Customer Success Manager

Vancouver, WA · Remote

$90K - $120K/yr

Role Overview As a Senior Customer Success Manager, you will serve as the strategic partner to our ... Ability to work independently in a remote-first environment while collaborating across global teams.

Tapcheck

Senior Customer Success Manager

Senior Customer Success Manager The Senior Customer Success Manager is the strategic anchor of the ... If remote, ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Trunk Tools

Sr. Customer Success Manager

Senior Customer Success Manager Trunk Tools is looking for a dynamic and results-driven Senior ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...

Autodesk

Senior Customer Success Manager

Autodesk Senior Customer Success Manager (CSM) The Autodesk Senior Customer Success Manager (CSM) helps Autodesk's customers with Enterprise Business Agreements drive long-term success by executing ...

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Remote Senior Customer Success information

See salary details

$25K

$80.3K

$163.5K

How much do remote senior customer success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote senior customer success in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Senior Customer Success vs Remote Customer Success Manager?

AspectRemote Senior Customer SuccessRemote Customer Success Manager
CredentialsExperience in customer success, industry-specific knowledge, possibly certificationsSimilar credentials, often entry to mid-level experience
Work EnvironmentRemote, collaborative teams, cross-functional communicationRemote, client-facing, team-based
Employer & Industry UsageTech, SaaS, software companiesTech, SaaS, service providers
Search & Comparison IntentHigher-level responsibilities, strategic focusOperational, client management tasks

Remote Senior Customer Success roles typically involve strategic planning, leadership, and higher-level client engagement, while Remote Customer Success Managers focus on day-to-day client support and relationship management. Both roles require relevant experience and industry knowledge, but the senior position emphasizes leadership and strategy.

What are the key skills and qualifications needed to thrive as a Remote Senior Customer Success professional?

To thrive as a Remote Senior Customer Success professional, you need expertise in client relationship management, account strategy, and a proven track record in customer success or related fields, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and proactive leadership skills help you stand out by building trust and identifying growth opportunities for clients. These skills ensure customer retention, maximize value delivery, and drive long-term business growth in a remote environment.

How does a Remote Senior Customer Success professional typically collaborate with internal teams to address client needs?

As a Remote Senior Customer Success professional, you’ll frequently collaborate with cross-functional teams such as Sales, Product, and Support to ensure clients’ requirements are met efficiently. This often involves organizing virtual meetings, sharing client feedback, and working with these teams to develop tailored solutions or escalate issues. Strong communication skills and proactive coordination are essential, as you act as the client advocate while fostering alignment across different departments, despite working remotely. This collaborative approach not only helps resolve client concerns promptly but also contributes to product and process improvements.

What is a Remote Senior Customer Success?

A Remote Senior Customer Success role involves managing relationships with clients to ensure they achieve their desired outcomes using a company's products or services, all while working from a remote location. Senior Customer Success professionals typically oversee a portfolio of key accounts, provide strategic guidance, and serve as the primary point of contact for escalations or complex issues. They analyze customer data to identify opportunities for value, coordinate with internal teams to address client needs, and help drive product adoption and retention. The remote aspect allows them to perform these responsibilities from anywhere, using digital communication tools to stay connected with clients and colleagues.
More about Remote Senior Customer Success jobs
What cities are hiring for Remote Senior Customer Success jobs? Cities with the most Remote Senior Customer Success job openings:
What are the most commonly searched types of Senior Customer Success jobs? The most popular types of Senior Customer Success jobs are:
What states have the most Remote Senior Customer Success jobs? States with the most job openings for Remote Senior Customer Success jobs include:
What job categories do people searching Remote Senior Customer Success jobs look for? The top searched job categories for Remote Senior Customer Success jobs are:
Remote Senior Customer Success jobs near you
Infographic showing various Remote Senior Customer Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Customer Success Manager

Route

Remote

Other

Re-posted 15 days ago

Job description

Customer Success Manager

Lehi, Utah, United States; New York, New York, United States

Director of Customer Success

Lehi, Utah, United States; Remote

Manager of Sales Compensation

Lehi, Utah, United States; Remote

Sales Enablement Manager

Lehi, Utah, United States; Remote

Sr. FP&A Analyst

Remote

Sr. Technical Product Manager

Remote

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