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Senior Technical Customer Success Manager Jobs (NOW HIRING)

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly ...

The Customer Success Manager will support the diverse needs of our clients and serve as the primary ... Act as a liaison between clients and our technical staff * Advocate on behalf of the client's best ...

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping ...

Join to apply for the Senior Customer Success Manager role at MoEngage Continue with Google ... ago Technical Customer Success Manager - FED Seattle, WA $60,000.00 - $65,000.00 4 weeks ago ...

We're looking for a Senior Customer Success Manager to join our New York City or San Francisco ... As a Senior CSM, you act as both a strategic advisor and a technical partner to your customers ...

We're looking for a Senior Customer Success Manager to join our New York City or San Francisco ... As a Senior CSM, you act as both a strategic advisor and a technical partner to your customers ...

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Senior Technical Customer Success Manager information

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$50.5K

$135.6K

$196K

How much do senior technical customer success manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for senior technical customer success manager in the United States is $135,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $156,500.00 per year, depending on experience, location, and employer.

How much does a senior customer success manager make in the US?

A senior customer success manager in the US typically earns between $80,000 and $130,000 annually, with the average around $100,000. Compensation varies based on experience, industry, company size, and location, and may include bonuses and stock options.

What is the highest salary in customer success?

The highest salaries for senior technical customer success managers can exceed $150,000 annually, especially in high-demand industries or large tech companies. Compensation often includes bonuses, stock options, and benefits, reflecting experience, location, and company size.

What is a CSM salary?

A Senior Technical Customer Success Manager (CSM) salary typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and the role often requires strong communication and technical skills.

What is the difference between Senior Technical Customer Success Manager vs Technical Customer Success Manager?

AspectSenior Technical Customer Success ManagerTechnical Customer Success Manager
Required CredentialsTypically requires 5+ years of experience, industry-specific certifications, and advanced technical knowledgeUsually requires 2-4 years of experience and relevant technical certifications
Work EnvironmentLeads complex customer accounts, mentors junior staff, and collaborates with cross-functional teamsManages customer relationships, provides technical support, and ensures product adoption
Employer & Industry UsageCommon in SaaS, cloud services, and enterprise software companiesWidely used across tech, software, and IT service providers

The Senior Technical Customer Success Manager typically has more experience, handles complex accounts, and mentors others, whereas the Technical Customer Success Manager focuses on supporting customers and ensuring product success. Both roles require technical expertise but differ in scope and seniority.

What does a senior customer success manager do?

A senior customer success manager oversees client relationships to ensure satisfaction and retention, often acting as a bridge between customers and technical teams. They analyze customer needs, provide strategic guidance, and help optimize product usage, frequently using CRM tools. This role requires strong communication skills and industry knowledge to proactively address issues and promote long-term success.
More about Senior Technical Customer Success Manager jobs
What cities are hiring for Senior Technical Customer Success Manager jobs? Cities with the most Senior Technical Customer Success Manager job openings:
What states have the most Senior Technical Customer Success Manager jobs? States with the most job openings for Senior Technical Customer Success Manager jobs include:

Remote Senior Technical Customer Success Lead

Search BizAthletes

Washington, DC โ€ข Remote

$128K - $177K/yr

Full-time

Medical, Retirement

Posted 5 days ago


Job description

A fast-growing SaaS company is seeking a Senior Technical Customer Success Manager to maintain long-term client relationships and lead technical onboarding. The candidate should have over 4 years in the SaaS industry and experience as a Technical Customer Success Manager. This mid-senior level role offers the flexibility of remote work and includes competitive compensation with various benefits such as medical insurance and a 401(k) plan.

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