Technical Customer Success Manager Location: San Francisco, CA About Tavus Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap ...
Technical Customer Success Manager Location: San Francisco, CA About Tavus Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap ...
Technical Customer Success Manager
Los Angeles, CA · On-site +1
The Opportunity We\'re seeking an exceptional Technical Customer Success Manager (TCSM) to ensure the success of our most strategic customers and drive the next phase of our growth. This is a rare ...
Technical Customer Success Manager
Los Angeles, CA · On-site +1
The Opportunity We\'re seeking an exceptional Technical Customer Success Manager (TCSM) to ensure the success of our most strategic customers and drive the next phase of our growth. This is a rare ...
We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role ...
We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role ...
Technical Customer Success Manager (Remote)
Santa Clara, CA · Remote
$120K - $150K/yr
Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing customer relationships that promote retention and loyalty. Our TCSMs work with customers to continuously ...
Technical Customer Success Manager (Remote)
Santa Clara, CA · Remote
$120K - $150K/yr
Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing customer relationships that promote retention and loyalty. Our TCSMs work with customers to continuously ...
... customer empathy: you bring 6+ years in customer success, account management, or solutions ... technical product front to back, you can go deep when needed. Customers trust you because you ...
... customer empathy: you bring 6+ years in customer success, account management, or solutions ... technical product front to back, you can go deep when needed. Customers trust you because you ...
Description We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives ...
Quick apply
Description We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping ...
By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping ...
Technical Customer Success Manager
Manhattan, NY · On-site
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...
Quick apply
Technical Customer Success Manager
Manhattan, NY · On-site
$110K - $130K/yr
The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...
About the Role We're looking for a Technical Customer Success Manager with strong cloud and infrastructure experience and a commercial mindset. This is a deeply technical, hands-on role-not a project ...
About the Role We're looking for a Technical Customer Success Manager with strong cloud and infrastructure experience and a commercial mindset. This is a deeply technical, hands-on role-not a project ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role-you are the long-term ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Combining your understanding of customer needs, your business and technical aptitude, and deep ...
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Combining your understanding of customer needs, your business and technical aptitude, and deep ...
... customer success, including: business, program, implementation, technical, project, adoption ... stakeholders, senior executives, and C-level leaders. * Manage difficult and high-stakes ...
... customer success, including: business, program, implementation, technical, project, adoption ... stakeholders, senior executives, and C-level leaders. * Manage difficult and high-stakes ...
We're looking for a Senior Customer Success Manager to join our New York City or San Francisco ... As a Senior CSM, you act as both a strategic advisor and a technical partner to your customers ...
We're looking for a Senior Customer Success Manager to join our New York City or San Francisco ... As a Senior CSM, you act as both a strategic advisor and a technical partner to your customers ...
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
Quick apply
Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is ...
Customer Success Manager (Technical)
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Manager (Technical)
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
... customer success, including: business, program, implementation, technical, project, adoption ... stakeholders, senior executives, and C-level leaders. * Manage difficult and high-stakes ...
Quick apply
... customer success, including: business, program, implementation, technical, project, adoption ... stakeholders, senior executives, and C-level leaders. * Manage difficult and high-stakes ...
... customer success, including: business, program, implementation, technical, project, adoption ... stakeholders, senior executives, and C-level leaders. * Manage difficult and high-stakes ...
... customer success, including: business, program, implementation, technical, project, adoption ... stakeholders, senior executives, and C-level leaders. * Manage difficult and high-stakes ...
Customer Success Manager (Technical)
Denver, CO · On-site
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Customer Success Manager (Technical)
Denver, CO · On-site
$125K - $250K/yr
... Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical ...
Senior Manager, Customer Success Location: US Remote About Us: SimpliGov is the government forms ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Quick apply
Senior Manager, Customer Success Location: US Remote About Us: SimpliGov is the government forms ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Customer Success Manager
Austin, TX · Remote
You will act as both a technical trusted advisor and a business partner, helping customers ... Act as the trusted advisor in front of C-suite and senior levels * Have a "can-do" approach, great ...
Quick apply
Customer Success Manager
Austin, TX · Remote
You will act as both a technical trusted advisor and a business partner, helping customers ... Act as the trusted advisor in front of C-suite and senior levels * Have a "can-do" approach, great ...
Senior Technical Customer Success Manager information
See salary details
$50.5K - $63.7K
3% of jobs
$63.7K - $77K
1% of jobs
$77K - $90.2K
5% of jobs
$90.2K - $103.4K
5% of jobs
$114.8K is the 25th percentile. Wages below this are outliers.
$103.4K - $116.6K
12% of jobs
$116.6K - $129.9K
15% of jobs
The median wage is $136.9K / yr.
$129.9K - $143.1K
16% of jobs
$154K is the 75th percentile. Wages above this are outliers.
$143.1K - $156.3K
21% of jobs
$156.3K - $169.5K
13% of jobs
$169.5K - $182.8K
4% of jobs
$182.8K - $196K
4% of jobs
$50.5K
$135.6K
$196K
How much do senior technical customer success manager jobs pay per year?
As of Jun 14, 2026, the average yearly pay for senior technical customer success manager in the United States is $135,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $156,500.00 per year, depending on experience, location, and employer.
How much does a senior customer success manager make in the US?
A senior customer success manager in the US typically earns between $80,000 and $130,000 annually, with the average around $100,000. Compensation varies based on experience, industry, company size, and location, and may include bonuses and stock options.
What is the highest salary in customer success?
The highest salaries for senior technical customer success managers can exceed $150,000 annually, especially in high-demand industries or large tech companies. Compensation often includes bonuses, stock options, and benefits, reflecting experience, location, and company size.
What is a CSM salary?
A Senior Technical Customer Success Manager (CSM) salary typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and the role often requires strong communication and technical skills.
What is the difference between Senior Technical Customer Success Manager vs Technical Customer Success Manager?
| Aspect | Senior Technical Customer Success Manager | Technical Customer Success Manager |
|---|---|---|
| Required Credentials | Typically requires 5+ years of experience, industry-specific certifications, and advanced technical knowledge | Usually requires 2-4 years of experience and relevant technical certifications |
| Work Environment | Leads complex customer accounts, mentors junior staff, and collaborates with cross-functional teams | Manages customer relationships, provides technical support, and ensures product adoption |
| Employer & Industry Usage | Common in SaaS, cloud services, and enterprise software companies | Widely used across tech, software, and IT service providers |
The Senior Technical Customer Success Manager typically has more experience, handles complex accounts, and mentors others, whereas the Technical Customer Success Manager focuses on supporting customers and ensuring product success. Both roles require technical expertise but differ in scope and seniority.
What does a senior customer success manager do?
A senior customer success manager oversees client relationships to ensure satisfaction and retention, often acting as a bridge between customers and technical teams. They analyze customer needs, provide strategic guidance, and help optimize product usage, frequently using CRM tools. This role requires strong communication skills and industry knowledge to proactively address issues and promote long-term success.
More about Senior Technical Customer Success Manager jobs
What cities are hiring for Senior Technical Customer Success Manager jobs? Cities with the most Senior Technical Customer Success Manager job openings:
What states have the most Senior Technical Customer Success Manager jobs? States with the most job openings for Senior Technical Customer Success Manager jobs include:
What job categories do people searching Senior Technical Customer Success Manager jobs look for? The top searched job categories for Senior Technical Customer Success Manager jobs are:
- Full Time Senior Customer Success Manager
- Remote Senior Customer Success Manager
- Senior Customer Success Manager Edtech
- Flexible Customer Success Manager Remote
- Customer Success Manager
- Totango
- Full Time Customer Success Manager Edtech
- Customer Success Manager Ii
- Junior Customer Success Manager Remote
- Weekend Customer Success Manager
Job description
Technical Customer Success Manager
Location: San Francisco, CA
About Tavus
Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap between people and machines, removing the friction of today's systems.
Our real-time human simulation models enable machines to see, hear, respond, and even appear human - unlocking meaningful, face-to-face conversations between humans and AI.
Imagine a therapist anyone can afford. A personal trainer that adapts to your schedule. A fleet of medical assistants providing every patient with the attention they need. With Tavus, individuals, enterprises, and developers can build AI Humans that connect, understand, and act with empathy at scale.
We are a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners. Join us in shaping a future where humans and machines truly understand each other.
The Role
We're looking for a Technical Customer Success Manager (CSM) who combines deep technical aptitude with a strong focus on customer outcomes.
In this role, you'll ensure customers are successful, engaged, and consistently realizing value from Tavus' Conversational Video Interface (CVI) platform.
You'll act as a trusted advisor to strategic customers, owning the post-sales experience end-to-end. This includes becoming an expert in the Tavus CVI platform and guiding customers through onboarding, implementation, optimization, and expansion.
This role sits at the intersection of technical implementation, product strategy, and long-term customer success.
What You'll Do
Location: San Francisco, CA
About Tavus
Tavus (taa-vus) is a research lab pioneering human computing. We're building AI Humans - a new interface that closes the gap between people and machines, removing the friction of today's systems.
Our real-time human simulation models enable machines to see, hear, respond, and even appear human - unlocking meaningful, face-to-face conversations between humans and AI.
Imagine a therapist anyone can afford. A personal trainer that adapts to your schedule. A fleet of medical assistants providing every patient with the attention they need. With Tavus, individuals, enterprises, and developers can build AI Humans that connect, understand, and act with empathy at scale.
We are a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners. Join us in shaping a future where humans and machines truly understand each other.
The Role
We're looking for a Technical Customer Success Manager (CSM) who combines deep technical aptitude with a strong focus on customer outcomes.
In this role, you'll ensure customers are successful, engaged, and consistently realizing value from Tavus' Conversational Video Interface (CVI) platform.
You'll act as a trusted advisor to strategic customers, owning the post-sales experience end-to-end. This includes becoming an expert in the Tavus CVI platform and guiding customers through onboarding, implementation, optimization, and expansion.
This role sits at the intersection of technical implementation, product strategy, and long-term customer success.
What You'll Do
- Develop a deep understanding of customer business objectives, use cases, and technical environments
- Lead onboarding and implementation, ensuring a smooth and successful time-to-value
- Drive ongoing adoption, engagement, and value realization across the customer lifecycle
- Troubleshoot complex technical issues and coordinate resolutions with Engineering, Product, and Support teams
- Serve as the primary technical point of contact for customers post-sale
- Translate customer feedback into actionable insights for internal teams
- Advocate for customer needs while balancing product and platform strategy
- Build strong, long-term relationships with key stakeholders
About Tavus
Sourced by ZipRecruiter