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Senior Technical Customer Success Manager Jobs (NOW HIRING)

IONIX

$120 - $150/hr

As a Senior Technical Customer Success Manager, you'll be a go-to person for existing accounts' technical engagement side and promote IONIX's service with various customer stakeholders.You must ...

Inriver

Technical Customer Success Manager

Chicago, IL · On-site

As a Technical Customer Success Manager, you will help enterprise customers maximize the value of the Inriver platform throughout their customer journey. Acting as a trusted advisor, you will combine ...

Vic.ai

Technical Customer Success Manager

New York, NY · Remote

Technical Customer Success Manager Remote (East Coast Preferred) | Full-Time Who We Are At Vic.ai, we're transforming finance through AI. Our autonomous accounting platform helps organizations ...

Doist

Technical Customer Success Manager

Dallas, TX · On-site

$110 - $160/hr

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain ...

Honeycomb.io

Technical Customer Success Manager

$116K - $137K/yr

In this Technical Customer Success Manager role, you'll be joining a growing Customer Success team and helping us to drive adoption of Honeycomb and success of our customers in their journey with ...

Lively

Technical Customer Success Manager

$80K - $110K/yr

Write and manage technical documentation for internal teams and external customers. Skills ... success. We encourage people from underrepresented backgrounds to apply. Pursuant to the San ...

Dreamdata

Technical Customer Success Manager

Manhattan, NY · On-site

$110 - $130/hr

The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Ideal candidates will have: * 5+ years of ...

MongoDB

Senior Customer Success Manager

Denver, CO · On-site

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping ...

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Senior Technical Customer Success Manager information

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$50.5K

$135.6K

$196K

How much do senior technical customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior technical customer success manager in the United States is $135,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $156,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Technical Customer Success Manager vs Technical Customer Success Manager?

AspectSenior Technical Customer Success ManagerTechnical Customer Success Manager
Required CredentialsTypically requires 5+ years of experience, industry-specific certifications, and advanced technical knowledgeUsually requires 2-4 years of experience and relevant technical certifications
Work EnvironmentLeads complex customer accounts, mentors junior staff, and collaborates with cross-functional teamsManages customer relationships, provides technical support, and ensures product adoption
Employer & Industry UsageCommon in SaaS, cloud services, and enterprise software companiesWidely used across tech, software, and IT service providers

The Senior Technical Customer Success Manager typically has more experience, handles complex accounts, and mentors others, whereas the Technical Customer Success Manager focuses on supporting customers and ensuring product success. Both roles require technical expertise but differ in scope and seniority.

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Senior Technical Customer Success Manager jobs near you
Infographic showing various Senior Technical Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $135,610 per year, or $65.2 per hour.

Senior Technical Customer Success Manager

IONIX

On-site

$120 - $150/hr

Other

Posted 5 days ago

Job description

# Senior Technical Customer Success ManagerIONIX is a pioneer in EASM, an emerging area in cybersecurity dedicated to helping organizations uncover vulnerabilities in their external attack surface. We’re looking for creative innovators who share our passion for protecting the world from the risks inherent in hyperconnected online attack surfaces.Full-timeUS East Coast#### About The Position**About IONIX**IONIX External Exposure Management protects enterprises’ external attack surface from cyber risks and increases security team efficiency by providing tools that shorten the time to discover and prioritize exposures. IONIX reduces the exploitable attack surface by discovering every internet-facing asset, assessing dependencies and connections, and validating exploitable risks to prioritize remediation of critical, impactful exposures. IONIX reduces alert fatigue, streamlines the process for resolving alerts and ensures that they reach the right team. Global leaders including BlackRock, Infosys, Sompo, The Telegraph and E.ON depend on IONIX for proactive management of their complex and dynamic attack surface**About The Position**As a Senior Technical Customer Success Manager, you’ll be a go-to person for existing accounts’ technical engagement side and promote IONIX’s service with various customer stakeholders.You must deeply be immersed in web technologies, and with significant prior cyber and relationship management experience.You must possess excellent technical and business communication skills, guiding hands-on cyber security researchers, Application security and incident response managers, to CISOs.You will be working at fast-paced startup, servicing global enterprise clients worldwide and enjoying a diverse, dynamic culture, building next generation cyber security technology.#### Responsibilities* Work closely with the sales and product teams to successfully onboard and provide increasing value to IONIX’s customers* Build strong relationships with IONIX clients and act as their primary point of contact.* Act as a subject matter expert on our products and provide guidance to clients on how to solve existing challenges using IONIX technology* Develop and execute customer success plans that align with client goals* Ensure that clients are satisfied with our products and services and act as their advocate within our organization* Help improving IONIX products by understanding customers needs and influencing IONIX’s product roadmap.#### Requirements* 5+ years in a customer-facing management technical role* Experience working with large enterprises and managing complex customers interactions* Previous Cyber security vendor experience* Strong organizational and project management skills* Ability to work independently and as part of a team* Proven deep technical understanding of core web/cloud technologies (TCP/IP, DNS, HTTP, HTML, PKI)* Proven understanding of Web Security concerns, requirements, and technologies* Previous startup experience – an advantage #J-18808-Ljbffr

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