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Associate Customer Success Manager Jobs (NOW HIRING)

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

Atlassian

Associate Customer Success Manager

In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...

Atlassian

Associate Customer Success Manager

Magna, UT · On-site

In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...

Take Command

Associate Customer Success Manager

Dallas, TX · On-site

$50K - $55K/yr

About the Associate Benefits Partner We've spent a lot of time learning about our customers - who ... Support the Benefits Partner team in managing client relationships and executing account-related ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Hackajob

Customer Success Manager

Kansas City, MO · On-site

$33.65 - $63.65/hr

Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous ...

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

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Associate Customer Success Manager information

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How much do associate customer success manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for associate customer success manager in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

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What are the most commonly searched types of Customer Success Manager jobs?

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Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Associate Customer Success Manager

Dallas, TX

Take Command Health
11 - 50 employees
Learn more about Take Command Healthexternal

$50K - $55K/yr

Full-time

Medical

Posted 11 days ago

Job description

About the Associate Customer Success Manager position

We've spent a lot of time learning about our customers - who they are and what is important to them. Now, as Take Command serves larger employers with more sophisticated needs and dynamic workforces, we are expanding our CSM team. The Associate Customer Success Manager will serve as a key resource for our Benefits Partners as they partner with clients to create and implement complex strategies that drive seamless change and measurable results. We are looking for someone with a proactive, positive personality and a desire to problem-solve, think strategically, and ensure our clients love Take Command & HRAs!

Compensation: $50,000-$55,000 base salary + Bonus

Primary Responsibilities: 

  • Support the Benefits Partner team in managing client relationships and executing account-related tasks
  • Assist in onboarding and ongoing activities across the client lifecycle
  • Monitor and track key client metrics; flag insights and trends for your Benefits Partner peers
  • Collaborate with internal teams to ensure client needs are addressed and advocate for improvements
  • Contribute to process updates and documentation that enhance the Benefits Partner function
  • Participate in client meetings as needed to support your Benefits Partner peers
  • Provide administrative support to ensure a seamless client experience

Skills and Qualifications:

  • 1-2 years of experience in Customer Success Management or Account Management roles
  • Highly organized with a proactive approach and strong attention to detail
  • Excellent written and verbal communication skills
  • Comfortable working in a dynamic and fast paced environment
  • Strong team player with the ability to collaborate across functions
  • Strong preference with employee benefits, insurance, or healthcare

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