Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
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Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Boston, MA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Boston, MA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Washington, DC · Remote
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Washington, DC · Remote
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
San Francisco, CA · On-site
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
San Francisco, CA · On-site
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
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Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
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Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
OR · Remote
Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...
OR · Remote
Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...
Philadelphia, PA · Remote
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
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Philadelphia, PA · Remote
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Philadelphia, PA · Hybrid
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Philadelphia, PA · Hybrid
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Full-time
Medical, Dental, Vision, PTO
Re-posted 2 days ago
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Benefits
Sourced by ZipRecruiter
Legal services
11 - 50 Employees
Basking Ridge, NJ, US
2008