Microsoft
Microsoft

61 Microsoft Customer Success Manager Jobs Hiring Near You

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success ... Proficiency with CRM platforms and Microsoft Office or Google Workspace. Benefits: * Annual ...

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms.

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

The Customer Success Manager is responsible for monitoring and maximizing the customer experience ... Microsoft Office knowledge (Excel, Word, Outlook) Employment Type: FULL_TIME

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager is expected to consistently provide excellent customer service to ... Experience in navigating through complex set of legacy and current technology platforms (Microsoft ...

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ ... Familiarity with Google Suite, Microsoft Office, Monday.com, Salesforce, Claude, ChatGPT, and Gong ...

New

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

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Microsoft Jobs Information

What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

What makes Microsoft an attractive place to work?

Microsoft is a leading technology company with a long history of innovation and a strong reputation for delivering cutting-edge solutions to the global market. The company offers a dynamic and collaborative work environment that fosters creativity, experimentation, and learning, with opportunities to work on diverse projects and contribute to the development of new technologies. By joining Microsoft, professionals can tap into a vast network of resources, mentorship, and training programs, enabling them to grow their skills, advance their careers, and make a meaningful impact in the tech industry.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Microsoft spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Microsoft job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Microsoft?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Microsoft?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Customer Success Manager job openings at Microsoft in the United States as of August 2026, with employment types broken down into 2% Internship, 95% Full Time, and 3% Contract. Highlights an 100% Physical job distribution.

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Position Title: Customer Success Manager
Salary Range: $70,000 - $80,000 + Annual Bonus / DOE
The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients. The CSM ensures customers maximize the value of the platform by providing exceptional support, strategic guidance, and proactive account management throughout the research procurement lifecycle. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where problem-solving, communication, and relationship management are critical.
Customer Success Manager Responsibilities:
  • Serve as the primary point of contact for an assigned portfolio of pharmaceutical and biotech customers.
  • Build trusted relationships with key stakeholders, acting as a strategic advisor on products, services, and best practices.
  • Conduct regular check-ins to understand customer goals, gather feedback, and identify opportunities for increased platform adoption.
  • Maintain high levels of customer satisfaction while supporting long-term account growth and retention
  • Respond promptly to customer inquiries related to the platform, procurement processes, suppliers, orders, and system functionality.
  • Troubleshoot customer issues from initial inquiry through resolution, coordinating with internal teams as needed.
  • Manage escalations with professionalism, ensuring timely communication and follow- through
  • Prioritize competing requests while maintaining excellent service levels across multiple customer accounts
  • Lead customer onboarding and training sessions for new users and procurement teams.
  • Educate customers on platform capabilities, purchasing workflows, supplier engagement, and best practices.
  • Develop customer resources and provide ongoing education to increase adoption and utilization of the marketplace

Customer Success Manager Requirements:
  • Bachelor's degree or equivalent experience
  • 3+ years of experience in Customer Success, Account Management, Client Services, or a related customer-facing role
  • Exceptional written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Excellent problem-solving and critical thinking abilities
  • Demonstrated ability to build relationships with customers and internal stakeholders.
  • Experience managing complex customer issues through resolution.
  • Proficiency with CRM platforms and Microsoft Office or Google Workspace.

Benefits:
  • Annual performance bonus, typically ranging from $3,000-$5,000 based on seniority and individual performance
  • Medical, dental, and vision insurance 5% employee / 90% dependents
  • 401(k) via Vanguard with a 3% company match
  • Flexible vacation policy
  • Flexible PTO
  • Fully remote work environment

If you are a driven customer success professional who wants to build a career, take ownership of meaningful client relationships, and grow with an innovative company, apply today!
#LI-MH1 #LI-SB1

Boutique Recruiting logo

About Boutique Recruiting

Sourced by ZipRecruiter

We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

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