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60 Microsoft Customer Success Manager Jobs Hiring Near You

Microsoft

Deal Manager

Redmond, WA · On-site

$107K - $187K/yr

... both customer success and Microsoft's long-term growth. We're looking for individuals who enjoy ... Governance & Risk Management * Ensure agreement strategies align with Microsoft policies ...

Microsoft

Principal Software Engineer

Redmond, WA · On-site

$151K - $202K/yr

... agents for Customer Success and Consulting businesses within Microsoft. You will partner with ... Define secure patterns for prompt/data handling, secrets management, identity, and access ...

Microsoft

Principal Technical Program Manager

Redmond, WA · On-site

$144K - $187K/yr

Success in this role requires the ability to influence across organizational boundaries, adapt ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...

Microsoft

Software Engineering IC2

Redmond, WA · On-site

$111K - $183K/yr

Customer Success Engineering (CSE) within the Commercial Engineering and AI (CEAI) organization builds and manages critical products and services that Microsoft runs on. We pursue big ideas that ...

Microsoft

Senior Field IT Manager

New York, NY · On-site

$143K - $143K/yr

Microsoft Digital employees have deep technical and business expertise, customer insights, and a ... Success teams, and develop an action plan to address any improvement areas. * You will drive ...

Microsoft

Data Engineer

Redmond, WA · On-site

$128K - $154K/yr

... and customer success, accelerating Microsoft's commercial growth through modern, AI-driven ... Drive incident management, troubleshooting, root cause analysis, and postmortem reviews. * Partner ...

Microsoft

Sr Software Engineer

Redmond, WA · On-site

$119K - $234K/yr

... and customer success, accelerating Microsoft's commercial growth through modern, AI-driven ... AI-managed support systems are production-ready, trustworthy, and scalable. Responsibilities

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Microsoft Jobs Information

What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

What makes Microsoft an attractive place to work?

Microsoft is a leading technology company with a long history of innovation and a strong reputation for delivering cutting-edge solutions to the global market. The company offers a dynamic and collaborative work environment that fosters creativity, experimentation, and learning, with opportunities to work on diverse projects and contribute to the development of new technologies. By joining Microsoft, professionals can tap into a vast network of resources, mentorship, and training programs, enabling them to grow their skills, advance their careers, and make a meaningful impact in the tech industry.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 70 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Microsoft spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 55 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Microsoft job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Microsoft?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Microsoft?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 73 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Microsoft?
What are the most popular categories at Microsoft?
Infographic showing various Customer Success Manager job openings at Microsoft in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Physical job distribution.
Deal Manager

Deal Manager

Microsoft

Redmond, WA • On-site

$107K - $187K/yr

Full-time

Posted 5 days ago

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

78th of 245 rated software companies

Job description

Overview
We're looking for a Deal Manager to join our team!
As part of Microsoft's Commercial Deal Making team within Microsoft Customer and Partner Solutions (MCAPS), you'll work at the intersection of strategy, sales, finance, legal, and customer success to help shape agreements that enable organizations around the world to realize the full value of Azure, Microsoft 365, Dynamics 365, and emerging AI technologies.
In this role, you'll collaborate with diverse stakeholders to solve complex business challenges, develop innovative commercial solutions, and help create outcomes that support both customer success and Microsoft's long-term growth. We're looking for individuals who enjoy building trusted relationships, navigating ambiguity, analyzing business opportunities, and transforming complex scenarios into clear, actionable solutions that create value for customers and Microsoft alike.
Every agreement is an opportunity to make an impact by helping customers accelerate their digital transformation journey while contributing to Microsoft's mission to empower every person and every organization on the planet to achieve more.
This team plays a critical role in helping customers achieve their business objectives while supporting Microsoft's growth and long-term investment in innovation. Every deal is an opportunity to build trusted partnerships, create customer value, and contribute to Microsoft's mission of empowering every person and every organization on the planet to achieve more.
At Microsoft, we believe diverse perspectives drive innovation, and we're committed to creating an environment where everyone can do their best work and grow their career. If you're excited by strategic problem-solving, relationship building, and helping customers succeed, we'd love to hear from you.
Responsibilities
How You'll Make an Impact
Strategic Deal Leadership
  • Shape and structure complex customer agreements that drive customer success and business growth.
  • Develop creative commercial solutions that balance customer objectives with Microsoft's strategic priorities.
  • Serve as a trusted advisor throughout the deal lifecycle, providing guidance on licensing, pricing, and commercial strategy.
Negotiation & Commercial Excellence
  • Partner with customers and Microsoft sales teams to develop mutually beneficial pricing, licensing, and contractual solutions.
  • Support negotiations that accelerate deal closure while preserving long-term customer and business value.
  • Evaluate complex commercial scenarios and deliver recommendations that support informed decision-making.
Cross-Functional Partnership
  • Collaborate closely with Sales, Finance, Legal, Business Planning, and Product teams to solve challenges and advance opportunities.
  • Build strong stakeholder relationships and align teams around successful customer outcomes.
  • Foster an inclusive environment where diverse perspectives contribute to better solutions.
Governance & Risk Management
  • Ensure agreement strategies align with Microsoft policies, compliance requirements, and governance standards.
  • Identify risks and develop practical mitigation strategies that support sound business decisions.
  • Help maintain consistency and operational excellence across customer engagements.
Continuous Improvement & Organizational Impact
  • Share insights, best practices, and lessons learned to strengthen commercial capabilities across the organization.
  • Identify opportunities to simplify processes, improve efficiency, and enhance the customer and seller experience.
  • Contribute to scalable solutions and innovations that improve how Microsoft engages with customers globally.

Other
  • Contribute to a positive, collaborative, and inclusive team environment.
  • Demonstrate a commitment to continuous learning, growth, and innovation.
  • Embody Microsoft's culture and values in interactions, decision-making, and daily work.

Qualifications
Required/minimum qualifications
  • Bachelor's Degree in Business Management, Information Technology, Marketing, or related field AND 6+ years sales and negotiation experience or related work or internship experience OR equivalent experience.
  • 3+ years of experience partnering across cross-functional teams, including Sales, Finance, Legal, Operations, Product, or Business Planning to achieve business objectives OR equivalent experience.

Additional or preferred qualifications
  • Master's Degree in Business Management, Information Technology, Marketing, or related field AND 6+ years sales and negotiation experience or related work OR Bachelor's Degree in Business Management, Information Technology, Marketing, or related field or related field AND 8+ years sales and negotiation experience or related work or internship experience OR equivalent experience.

Commercial Deal Making IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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