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60 Microsoft Service Delivery Manager Jobs Hiring Near You

eXcell

Service Delivery Manager

SC · Remote

$56.96 - $75.94/hr

The Service Delivery Manager serves as the primary liaison between the business and IT operations, ... Experience with Microsoft technologies including Microsoft 365, Intune, Autopilot, SCCM/MECM, and ...

eXcell

Service Delivery Manager

SC · Remote

$56.96 - $75.94/hr

The Service Delivery Manager serves as the primary liaison between the business and IT operations, ... Experience with Microsoft technologies including Microsoft 365, Intune, Autopilot, SCCM/MECM, and ...

eXcell

Service Delivery Manager

SC · Remote

$56.96 - $75.94/hr

The Service Delivery Manager serves as the primary liaison between the business and IT operations, ... Experience with Microsoft technologies including Microsoft 365, Intune, Autopilot, SCCM/MECM, and ...

Microsoft

AV Program Manager, Digital

Redmond, WA · On-site

$125K - $206K/yr

Stakeholder Management - Partner with regional and international teams to coordinate the deployment of AV infrastructure across Microsoft locations. Work with AV Service Delivery Managers, IT ...

Microsoft

Customer Success Account Manager

Charlotte, NC · On-site

$86K - $169K/yr

... Microsoft 365, Security, Data & AI) or equivalent cloud platforms (e.g., AWS, Google Cloud). * Demonstrated experience in project or program management, service delivery, and stakeholder engagement.

Microsoft

Senior Service Engineer

Redmond, WA · On-site

... delivery, and support Microsoft's ongoing business priorities. We invite you to explore ... management, support organizations, and business stakeholders to evaluate new capabilities and ...

Microsoft

Metro Construction EHS Manager

San Jose, CA · On-site

$87K - $117K/yr

Overview Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Metro Construction EHS Manager, you will perform a key role in delivering the core ...

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Microsoft Jobs Information

What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

What makes Microsoft an attractive place to work?

Microsoft is a leading technology company with a long history of innovation and a strong reputation for delivering cutting-edge solutions to the global market. The company offers a dynamic and collaborative work environment that fosters creativity, experimentation, and learning, with opportunities to work on diverse projects and contribute to the development of new technologies. By joining Microsoft, professionals can tap into a vast network of resources, mentorship, and training programs, enabling them to grow their skills, advance their careers, and make a meaningful impact in the tech industry.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Microsoft spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Microsoft job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Microsoft?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Microsoft?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Service Delivery Manager jobs?

What are the most popular jobs at Microsoft?

What are the most popular categories at Microsoft?

Infographic showing various Service Delivery Manager job openings at Microsoft in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Service Delivery Manager

eXcell

SC • Remote

$56.96 - $75.94/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

80th of 246 rated software companies

Job description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Service Delivery Manager to join their team in a remote role.
The Service Delivery Manager serves as the primary liaison between the business and IT operations, ensuring technology services are delivered effectively, securely, and in alignment with business requirements. This role oversees end-user computing (EUC) operations, service delivery performance, compliance initiatives, technology deployments, and stakeholder communications across the organization.
Duties and Responsibilities:
  • Serve as the primary point of contact between business stakeholders and IT service teams
  • Ensure service delivery meets established Service Level Agreements (SLAs) and customer expectations
  • Manage and communicate IT projects, upgrades, deployments, and operational changes
  • Coordinate technology rollouts, testing, patching, and implementation activities
  • Drive incident resolution, escalation management, and continuous service improvement
  • Monitor security and compliance requirements and support audit activities
  • Track operational metrics, risks, issues, and project milestones, providing regular status updates to leadership
  • Collaborate with internal teams, external vendors, and managed service partners to ensure seamless service delivery
  • Develop and maintain documentation, procedures, service reports, and operational dashboards
  • Lead stakeholder communications regarding outages, maintenance windows, and service enhancements
  • Promote a customer-focused culture emphasizing responsiveness, professionalism, and continuous improvement

Skills and Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Business, or related field
  • 5+ years of experience in IT service delivery, service management, infrastructure operations, or end-user computing
  • ITIL Foundation or higher certification preferred
  • Experience with Microsoft technologies including Microsoft 365, Intune, Autopilot, SCCM/MECM, and endpoint management platforms preferred
  • ServiceNow or other ITSM platform experience preferred
  • Security compliance and audit experience preferred
  • Knowledge of asset management, service reporting, and operational metrics preferred
  • Experience managing service delivery in enterprise environments
  • Strong understanding of ITIL principles, incident management, problem management, and change management
  • Experience working with cross-functional business and technical teams
  • Strong project coordination and vendor management skills
  • Excellent presentation, communication, and stakeholder management abilities
  • Demonstrated ability to manage competing priorities and deliver results in a fast-paced environment
 
Wage Range:
The rate for this position is between $56.96 - $75.94 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com. 
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.    
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. 
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. 
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.  AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.   
Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW


On-Camera Video Interview Notice:

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

What Microsoft employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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