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63 Microsoft Service Delivery Manager Jobs Hiring Near You

Refresco

Service Delivery Manager

Tampa, FL · On-site

The Service Delivery Manager will ensure stability, performance, cost control, and continuous improvement across SAP and manufacturing-related systems while serving as the primary escalation and ...

myCRE, Inc

Service Delivery Manager

San Diego, CA

The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and ... Microsoft 365 administration and support * Virtualization -- Hyper-V, VMware, and Proxmox

Doyon Limited

Service Delivery Manager

Gaithersburg, MD · On-site

The Service Delivery Manager position is responsible for delivering our IT managed services to a ... Microsoft, PMP, ISC2, and CompTIA, ITIL certifications. WORKING ENVIRONMENT: The majority of work ...

myCRE, Inc

Service Delivery Manager

San Diego, CA

The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and ... Microsoft 365 administration and support * Virtualization -- Hyper-V, VMware, and Proxmox

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Job Summary Service Delivery Managers are responsible for establishing, maintaining, and managing ... Strong computer skills, including proficiency in Microsoft Office. * Excellent attention to detail ...

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

TD SYNNEX

Service Delivery Manager

Groveport, OH

The Service Delivery Manager is responsible for managing strategic customer relationships on a day ... Working knowledge of Microsoft Word and Outlook * Experience with SAP preferred but not required

Fortuna Cysec Inc

Service Delivery Manager

Atlanta, GA · On-site

Fortuna CySec is seeking a strategic and client-centric Service Delivery Manager, inspired by the ... Microsoft Certifications (MCSA, MCSE, or equivalent) * ITIL Foundation or higher Key Success ...

GardaWorld

Service Delivery Manager

Montreal, QC

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

GardaWorld

Service Delivery Manager

Halifax, NS

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

WheelHouse IT

Service Delivery Manager

Fort Lauderdale, FL · On-site

$65K - $90K/yr

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...

Fortinet

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contact Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

Virtucom Inc

Service Delivery Manager

Naperville, IL

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

CleanHarbors

Service Delivery Manager

Brampton, ON · On-site

CA$80K - CA$83K/yr

The Service Delivery Manager is responsible for overseeing and organizing delivery routes, managing e-commerce deliveries, and providing training to employees, with the goal of ensuring daily routes ...

Finastra

Service Delivery Manager

Mississauga, ON

The Service Delivery Manager role provides insight to the business on the health of the service provided to our customers and is responsible for the effective oversight of support related activities.

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Microsoft Jobs Information

What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 74 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Microsoft spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Microsoft?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Microsoft?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 81% of people report being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
81% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Service Delivery Manager jobs?
What are the most popular jobs at Microsoft?
What are the most popular categories at Microsoft?
Infographic showing various Service Delivery Manager job openings at Microsoft in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Service Delivery Manager

Tata Consultancy Service Limited

Kansas City, KS • On-site

$90K - $110K/yr

Full-time

Posted 18 days ago

Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$110,000 a year
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