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62 Slalom Service Delivery Manager Jobs Hiring Near You

The Service Delivery Manager will play a crucial role in providing: * Service Delivery Management & Governance (Agile framework, intake governance, capacity planning) * Portfolio Management ...

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring successful and consistent delivery outcomes across projects and services.

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring that client commitments are delivered successfully and consistently ...

Service Delivery Manager

Mississauga, ON · On-site

CA$63K - CA$77K/yr

About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

Service Delivery Manager

Burnaby, BC · On-site

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Overview We are seeking a highly driven Service Delivery Manager (SDM) to lead and coordinate service delivery across multiple locations and workstreams. This is a criticalpath, highaccountability ...

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Slalom Jobs Information

What is it like to work at Slalom?

Slalom is a professional services firm that values collaboration, innovation, and community involvement, fostering a dynamic and inclusive work environment.

The company's team structure is designed to be agile and flexible, with a flat hierarchy that encourages open communication and cross-functional collaboration. Slalom's offices often feature open workspaces, collaborative areas, and amenities that promote work-life balance, such as fitness centers, cafes, and game rooms.

Working at Slalom may appeal to candidates who value a fast-paced and dynamic work environment, opportunities for professional growth and development, and a sense of purpose through contributing to the company's mission of driving positive change through business and technology.

What makes Slalom an attractive place to work?

Slalom is a global consulting firm known for its expertise in digital transformation, technology, and business advisory services, with a strong reputation for delivering innovative solutions to clients across various industries. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on employee well-being and work-life balance. Joining Slalom offers opportunities for professionals to make a meaningful impact, drive business growth, and develop their skills in a fast-paced and rapidly evolving industry.
What are the most popular categories at Slalom?
Infographic showing various Service Delivery Manager job openings at Slalom in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Delivery Manager

Tata Consultancy Service Limited

Kansas City, KS • On-site

$90K - $110K/yr

Full-time

Posted 26 days ago


Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$110,000 a year
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