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65 Metronet Service Delivery Manager Jobs Hiring Near You

MetroNet

Fiber Technician - Elkhart, IN

Elkhart, IN · On-site

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

GardaWorld

Service Delivery Manager

Mississauga, ON

CA$63K - CA$77K/yr

About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.

MetroNet

Fiber Technician - Vancouver, WA

Vancouver, WA · On-site

$24 - $28/hr

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

Metronet

Fiber Technician - Abilene, TX

Abilene, TX · On-site

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

GardaWorld

Service Delivery Manager

Mississauga, ON

CA$63K - CA$77K/yr

About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.

Metronet

Fiber Technician - Kent, OH

Kent, OH · On-site

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

Metronet

Fiber Technician - Amarillo, TX

Amarillo, TX · On-site

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

United IT

Service Delivery Manager

Culver City, CA · On-site

Service Delivery Manager Location: Culver City, CA-Onsite Must have experience in: * Service Delivery * SDLC * Project Management * Application Support and Incident Management * SLA & Service ...

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

Fortinet

Service Delivery Manager

Burnaby, BC

CA$87K - CA$107K/yr

Service Delivery Manager (Contract) We are looking for a Contract Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. We are a dynamic, inspired, and energetic ...

MetroNet

Fiber Technician - Kokomo, IN

Kokomo, IN · On-site

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

MetroNet

Fiber Technician - Carmel, IN

Carmel, IN · On-site

You will install and troubleshoot all MetroNet services from the terminal to Customer Premise ... At Metronet , we are committed to delivering cutting-edge technology combined with exceptional ...

Virtucom Inc

Service Delivery Manager

Naperville, IL

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

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Metronet Jobs Information

What is it like to work at Metronet?

Metronet appears to be a company that values collaboration and innovation, with a focus on delivering high-quality services to its customers. As a fiber-optic network provider, Metronet operates with a decentralized team structure, allowing employees to work closely with local communities and make decisions that impact their regions. Working at Metronet may appeal to individuals who are passionate about technology and community development, as the company offers opportunities to contribute to the growth and connectivity of rural and underserved areas.

Do workers at Metronet get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Metronet pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

At Metronet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
97% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Metronet affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Metronet?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 67% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Metronet worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Metronet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Metronet workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Metronet?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Metronet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Metronet spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Metronet?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and June 2026.

Is working at Metronet good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Metronet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Metronet get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Metronet?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at Metronet enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Metronet recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at Metronet?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at Metronet?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Metronet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Metronet is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Service Delivery Manager jobs?
What are the most popular jobs at Metronet?
What are the most popular categories at Metronet?
Infographic showing various Service Delivery Manager job openings at Metronet in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Service Delivery Manager

Tata Consultancy Service Limited

Irvine, CA • On-site

$90K - $120K/yr

Full-time

Posted 12 days ago

Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$120,000 a year
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