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65 Metronet Customer Service Representative Jobs Hiring Near You

Metronet

Fiber Technician - Dayton, OH

Dayton, OH · On-site

You will provide in-depth customer education on all MetroNet products and services. * You will earn commissions by explaining Metronet services and products to all customers. * You will be ...

MetroNet

Fiber Technician - Dayton, OH

Dayton, OH · On-site

You will provide in-depth customer education on all MetroNet products and services. * You will earn commissions by explaining Metronet services and products to all customers. * You will be ...

Johnson Service Group

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$25 - $26/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Metronet Jobs Information

What is it like to work at Metronet?

Metronet appears to be a company that values collaboration and innovation, with a focus on delivering high-quality services to its customers. As a fiber-optic network provider, Metronet operates with a decentralized team structure, allowing employees to work closely with local communities and make decisions that impact their regions. Working at Metronet may appeal to individuals who are passionate about technology and community development, as the company offers opportunities to contribute to the growth and connectivity of rural and underserved areas.

What makes Metronet an attractive place to work?

Metronet is a leading provider of fiber-optic internet services, recognized for its commitment to delivering high-speed connectivity to underserved communities across the United States. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic environment where professionals can develop their skills and contribute to the company's mission. By joining Metronet, individuals can be part of a team that is shaping the future of internet access and has opportunities for career advancement and professional development.

Do workers at Metronet get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Metronet pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

At Metronet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
97% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Metronet affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Metronet?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 67% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Metronet worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Metronet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Metronet workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Metronet?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Metronet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Metronet spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Metronet?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and June 2026.

Is working at Metronet good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Metronet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Metronet get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Metronet?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at Metronet enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Metronet recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at Metronet?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at Metronet?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Metronet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Metronet is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Metronet?
What are the most popular categories at Metronet?
Infographic showing various Customer Service Representative job openings at Metronet in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Fiber Technician - Dayton, OH

Fiber Technician - Dayton, OH

Metronet

Dayton, OH • On-site

Full-time

Medical, Life, Retirement

Posted 3 days ago

Metronet rating

7.2

Company rating: 7.2 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

48th of 82 rated telecommunications companies

Job description

Love Your Mondays again!

Join the Future of Connectivity with Metronet!

We have an immediate opening for an energetic; Fiber Technician in Dayton, OH!

As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). 

ESSENTIAL JOB FUNCTIONS:

  • You will install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE).
  • You will provide in-depth customer education on all MetroNet products and services.
  • You will earn commissions by explaining Metronet services and products to all customers.
  • You will be professional with customers and fellow associates.
  • You will work towards meeting key performance metrics.
  • Other job-related duties as requested
    • * Subject to all applicable state and federal laws

JOB QUALIFICATIONS AND REQUIREMENTS:

  • High School Diploma or GED.
  • We Look for experience with a telecom / fiber company preferred but not required.
  • Physical ability to work from a kneeling or standing position for long periods.
  • Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
  • Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
  • Able to lift and carry loads of up to 75lbs including ladder.
  • Ability to work with basic hand tools and other specialized equipment with training.
  • Operate and maintain company vehicle/equipment safely and professionally.
  • Valid driver's license/satisfactory driving record
  • Willingness to work as a team and independently.
  • Must be legally authorized to work in the U.S.

ADDITIONAL JOB REQUIREMENTS:

  • Perform on-call rotation duties after regular business hours.
  • Available to work overtime when deemed necessary, including holidays and weekends.
  • Available to travel for training or as needed.

Total Rewards:

  • 80% of Medical premiums paid for by the company
  • Company-paid Disability and Life insurance
  • EAP (Employee Assistance Program)
  • 401(k) company match dollar for dollar up to 6%
  • Equipment and resources provided on day one
  • Opportunities for advancement
  • Professional development programs
  • Associate perks and discounts
  • Discounted MetroNet service in our serviceable area
  • And more!

Job specific perks:

  • Company-paid logo attire/uniform
  • Tools, equipment, and training provided
  • Company vehicle and fuel card
  • Cell phone allowance

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

 

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

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