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20 Thuma Customer Service Representative Jobs Hiring Near You

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. You Will * Be an extension of the Thuma ...

Serve as a Thuma Brand Ambassador and Keyholder * Build and nurture client relationships * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step ...

Barista

Los Angeles, CA · On-site

$3.0K/wk

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. You Will * Be an extension of the Thuma ...

Barista

New York, NY

$17 - $19.75/hr

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. You Will * Be an extension of the Thuma ...

As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers ... about service, design, and bedroom furnishings. Thuma's Headquarters is based in the historic ...

Barista

San Francisco, CA

$19.61 - $20.50/hr

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. Key Responsibilities: * Be an extension ...

Posted today

Barista

New York, NY · On-site

$3.0K/wk

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. You Will * Be an extension of the Thuma ...

Barista

New York, NY · On-site

$3.0K/wk

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. You Will * Be an extension of the Thuma ...

Serve as a Thuma Brand Ambassador * Build and nurture client relationships * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the cafe ...

Retail Associate

New York, NY · On-site

$3.0K/wk

Serve as a Thuma Brand Ambassador. * Build and nurture client relationships. * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the ...

Barista

Los Angeles, CA · On-site

$20.25 - $21.25/hr

As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service. You Will * Be an extension of the Thuma ...

Serve as a Thuma Brand Ambassador. * Build and nurture client relationships. * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the ...

Serve as a Thuma Brand Ambassador * Build and nurture client relationships * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the cafe ...

Serve as a Thuma Brand Ambassador and Keyholder * Build and nurture client relationships * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step ...

Serve as a Thuma Brand Ambassador and Keyholder * Build and nurture client relationships * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step ...

... service standards, and supporting the onboarding and development of new team members ... Foster a positive, collaborative, and accountable team culture that reflects Thuma's values and ...

Serve as a Thuma Brand Ambassador. * Build and nurture client relationships. * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the ...

Serve as a Thuma Brand Ambassador. * Build and nurture client relationships. * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the ...

Serve as a Thuma Brand Ambassador. * Build and nurture client relationships. * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the ...

Retail Associate

San Francisco, CA · On-site

$20 - $24/hr

Serve as a Thuma Brand Ambassador * Build and nurture client relationships * Support the ecommerce customer experience team by responding to customer service emails when needed. * Step into the cafe ...

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Infographic showing various Customer Service Representative job openings at Thuma in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.

$3.0K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

Thuma is looking for a Barista to join our team. Reporting to the Lead Barista, this position will play a pivotal role in the seamless functioning and overall success of our new flagship store and cafe in West Hollywood.
 
As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service.
You Will
  • Be an extension of the Thuma retail team and create an environment where people like to spend time.  
  • Oversee daily cafe operations, including opening and closing procedures.
  • Prepare and serve high-quality coffee beverages with precision and care.
  • Provide excellent customer service, creating a welcoming and positive atmosphere.
  • Engage with customers, take orders, and offer product recommendations.
  • Maintain cleanliness and organization of the cafe area and equipment.
  • Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
  • Work collaboratively with the cafe and retail team to ensure smooth cafe /retail operations.
  • Stay informed about Thuma products and promotions to assist customers effectively.
This Might Describe You
  • Previous experience as a Barista in a cafe or similar setting is preferred.
  • This job requires the ability to work in-person at the Thuma Cafe in West Hollywood.
  • This job requires availability to work flexible hours including weekends and holidays. 
  • Passion for coffee and dedication to delivering an exceptional customer experience.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Attention to detail and a commitment to cleanliness and hygiene.
 
Physical Requirements:
  • Ability to be mobile on the sales floor for extended periods.
  • Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.
Why Join Us
  • 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
  • Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
  • Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. 
  • Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
  • Employee Discount**: 40% off almost all Thuma products.
  • Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
** Some exclusions may apply
* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.
$20.25 - $21.25 an hour
Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
 
Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.
Who We Are
 
Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
 
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn't precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 
 
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.
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