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60 Path Arc Customer Service Representative Jobs Hiring Near You

Tyndale

Customer Service Representative

Houston, TX · Hybrid

$15.25 - $20.75/hr

... arc-rated flame-resistant clothing (FRC) to the energy sector - including utilities, oil and gas ... appropriate path. * Communicate with internal departments to verify order details, gather ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Affordable Cesspool Sewer & Drain,

Be Seen First

Customer Service Representative

Islandia, NY · On-site

$20 - $25/hr

Promote-from-within culture Career Path CSR Trainee → CSR → Senior CSR → Lead CSR → CSR Manager → Operations Leadership If you're looking for a career with growth opportunities and a ...

BCD TripTech

Customer Service Representative

$55K - $63K/yr

Customer Service Representative Start your journey with BCD: Grow, connect, collaborate and ... ARC/BSP regulations. * Experience with GDS Amadeus. * Excellent communication skills, customer ...

Service Squad

Be Seen First

Customer Service Representative

Fort Worth, TX · On-site

$20 - $24/hr

... paths to grow into dispatch, lead CSR, or operations roles Team support and growing company across Texas

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Customer Service Representative

ARC Document Solutions

Columbia, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

ARC Document Solutions rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

266th of 492 rated business services

Job description

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com.

Who we’re looking for:

ARC is looking for a Full-time Customer Service Representative with a strong background in printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers. The Customer Service Rep works directly with the Sales and Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customer or company employees, according to customers’ requirements. 

In this role you will:

  • Greet customers and provide customer service to clients via phone, email, or in-person visits.
  • Manage communication with print requests. 
  • Monitoring orders, quoting, outsourcing of many kinds of print requests.
  • Will work with management on new initiatives/programs as they arise.
  • Process in-person, phone, electronic, and hard copy work orders.
  • Provide information to customers regarding products, processes (software/hardware), and production turnaround times.
  • Take service and supply requests from customers via phone, email or MPS portal.
  • Process these requests through Fleet Manager.
  • Dispatching service requests to technicians/remote support.
  • Process supply requests and submit the orders to purchasing.
  • Maintain Fleet Manager so that information is current.
  • Attention to detail is the key to success.
  • Perform other tasks, duties, or functions as directed.

Requirements:

  • High School diploma or equivalent
  • 1-3 years of related administrative, customer service focused experience
  • Ability to lift up to 25 lbs. periodically
  • Professional, business-level written and oral communication skills including interpersonal skills that yield positive results
  • Proficient problem solving and conflict resolution skills that yield positive results
  • Proficient experience with Microsoft Office tools including Word, Excel, Outlook, and PowerPoint

Salary and Work Hours:

  • Salary starting at $21.00 an hour
  • Working hours are Monday through Friday 8:30am – 5:00pm

What We offer:

  • Excellent Company support and resources.
  • Excellent Company Reputation because we consistently receive 5-star customer reviews.
  • Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching.
  • A management team that supports you and wants to see you be successful.
  • Culture of caring for our employees.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to jobs@e-arc.com and use the words “Accommodation Request” in your subject line.

To all recruitment agencies:

ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.

 

 

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