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79 At&T Service Delivery Manager Jobs Hiring Near You

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... and services. * Sales Funnel Management: Proficiency in managing sales funnels and previous ... In addition, AT&T will provide reasonable accommodations for qualified individuals with ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... while delivering best-in-class service. You're the key to elevating the customer experience ... Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet ...

... while delivering best-in-class service. You're the key to elevating the customer experience ... Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet ...

... while delivering best-in-class service. You're the key to elevating the customer experience ... Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet ...

Assistant Retail Store Manager

Springfield, OH · On-site

$42.80K - $64.20K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Assistant Retail Store Manager

Reynoldsburg, OH · On-site

$47.50K - $71.30K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Assistant Retail Store Manager

Dayton, OH · On-site

$47.50K - $71.30K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

... and services. * Sales Funnel Management: Proficiency in managing sales funnels and previous ... In addition, AT&T will provide reasonable accommodations for qualified individuals with ...

... services, thriving on the challenge to make your sales goals happen. With uncapped commission ... You'll be the face and voice of AT&T to your customers, working independently to deliver ...

... while delivering best-in-class service. You're the key to elevating the customer experience ... Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet ...

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AT&T Jobs Information

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

How much do service delivery managers make in the US?

Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

Do workers at AT&T get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 128 people who took the Breakroom Quiz between November 2025 and May 2026.

Does AT&T pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 139 people who took the Breakroom Quiz between November 2025 and May 2026.

At AT&T, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 136 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from AT&T affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 128 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at AT&T?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 151 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 22% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 185 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at AT&T worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 215 people who took the Breakroom Quiz between May 2025 and May 2026.

Do AT&T workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 185 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for AT&T workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 172 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at AT&T?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 130 people who took the Breakroom Quiz between November 2025 and May 2026.

Do AT&T managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 214 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at AT&T do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
82% of people report that they don’t do extra unpaid work.
Based on data from 221 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at AT&T?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 136 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a AT&T job good for students?

Only some students say this is a good place to work if you’re studying.
47% of students report this isn’t a good place to work if you’re studying.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at AT&T good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 125 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at AT&T feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 127 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at AT&T get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 132 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at AT&T?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 137 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at AT&T enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 113 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at AT&T recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 151 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at AT&T?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 139 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at AT&T?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 131 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think AT&T’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 134 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how AT&T is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 139 people who took the Breakroom Quiz between November 2025 and May 2026.
What other companies are hiring for Service Delivery Manager jobs?
Field Sales Representative

Field Sales Representative

AT&T

Columbus, OH

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 696 frontline employees who took The Breakroom Quiz

41st of 76 rated telecommunications companies


Job description

Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect – every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped commission potential, your career and the rewards that come with it are within reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make $100,000.

Our new Field Sales Representatives earn between $61,800 to $100,000, including the salary and our uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

You’ll be the face and voice of AT&T to your customers, working independently to deliver personalized sales interactions at scheduled appointments provided to you. You’ll close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions - keeping customers connected to what matters most to them.

How you get the job done:

  • We’ll kick things off with paid training –setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy
  • You’ll connect with our existing customers daily. AT&T will provide scheduled appointments, giving you the opportunity to engage with warm prospects effectively.
  • You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the sale

Key expectations to succeed:

  • 1+ years of commission sales experience required, outside sales experience highly preferred
  • Demonstrated success in commission sales and achieving sales targets
  • Proficient in upselling techniques that enhance customer value and satisfaction
  • Strong verbal communication skills with an ability to build rapport quickly
  • Maintain a valid driver’s license—be ready to drive, as we provide a company vehicle for official business use only
  • Work a varied schedule designed to meet customers on their timeline –this includes evenings, weekends, and holidays
  • Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record

If you are considering jobs like Direct Sales Representative, Residential Sales Representative, Territory Sales Representative or Field Sales Executive – Home Solutions, this career move would be a great fit!

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • A company paid device and service plan, giving you first-hand expertise with our latest technology.

Ready to take your career on a new route? Apply today.

#ConnectingOurCommunities

Weekly Hours:

40

Time Type:

Regular

Location:

Columbus, Ohio, Grove City, Ohio, Hilliard, Ohio, New Albany, Ohio, Reynoldsburg, Ohio, USA:OH:Columbus:1495 Polaris Pkwy:RET/RET, Westerville, Ohio

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.


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