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62 Presidio Service Delivery Manager Jobs Hiring Near You

Presidio

Account Manager -Columbus, OH

Columbus, OH · On-site

The Role Presidio Network Solutions is a leading digital solutions and services provider, helping ... Solution Delivery: Collaborate with technical teams to ensure the successful implementation and ...

Amadeus

Service Delivery Manager

Minneapolis, MN · Remote

Job Title Service Delivery Manager Location: (Remote - Central U.S) While this is a remote role, candidates must reside within the Central Region of the United States and/or be willing to relocate to ...

Amadeus

Service Delivery Manager

Schaumburg, IL · Remote

Job Title Service Delivery Manager Location: (Remote - Central U.S) While this is a remote role, candidates must reside within the Central Region of the United States and/or be willing to relocate to ...

REFRESCO GROUP

Service Delivery Manager

Tampa, FL

The Service Delivery Manager will ensure stability, performance, cost control, and continuous improvement across SAP and manufacturing-related systems while serving as the primary escalation and ...

Refresco

Service Delivery Manager

Tampa, FL · On-site

The Service Delivery Manager implements and operates a structured governance model, including a defined cadence of operational, tactical, and executive service reviews. They address performance gaps ...

Proofpoint

Service Delivery Manager

Washington, DC · On-site

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Boise, ID

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Lincoln, NE

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Helena, MT

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Seattle, WA

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

SIS LLC

Service Delivery Manager

Duluth, GA · On-site

SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector. At SIS, success in the Project and Service ...

GardaWorld

Service Delivery Manager

Longueuil, QC

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

Yochana

Service Delivery Manager

Dallas, TX · On-site

$130K - $135K/yr

Service Delivery Manager - Onsite Location: Dallas, TX VISA type : VISA Independent Consultant only Experience: 10+ Years Employment Type: Full-time The pay range for this role is $130k - $135k per ...

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What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

How much do service delivery managers make in the US?

Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What is it like to work at Presidio?

Presidio is a technology services company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is designed to support a consultative approach, with teams working closely together to deliver tailored solutions to clients across various industries. Presidio's work environment is characterized by a mix of on-site and remote work arrangements, allowing employees to balance flexibility with collaboration.

Working at Presidio may appeal to individuals who are passionate about technology and customer-centric service, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects.
What other companies are hiring for Service Delivery Manager jobs?
What are the most popular jobs at Presidio?
What are the most popular categories at Presidio?
Infographic showing various Service Delivery Manager job openings at Presidio in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 49% Physical, and 51% Remote job distribution.
Account Manager -Columbus, OH

Account Manager -Columbus, OH

Presidio

Columbus, OH • On-site

Full-time

Posted 12 days ago

Job description

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The RolePresidio Network Solutions is a leading digital solutions and services provider, helping clients unlock the transformative power of technology. We are seeking an experienced and driven Core Sr. Account Manager to join our team, focusing on strategic and core accounts. This role is pivotal in managing and growing key accounts, driving sales growth, and ensuring the successful delivery of solutions. The ideal candidate will have a strong background in cloud solutions, particularly AWS, and a proven track record of strategic account management.
Responsibilities include:
  • Strategic Account Management: Develop and maintaindeep, strategic relationships with key client stakeholders. Serve as the primary point of contact and trusted advisor for strategic customers
  • Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifyingupsell/cross-sell opportunities
  • Sales Growth: Identify, pursue, and close new business opportunities within strategic accounts. Develop and execute comprehensive account plans to achieve revenue targets
  • Prospecting New Business: Identifyand engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients
  • Client Engagement: Understand the business objectivesand challenges of strategic customers. Present and advocate for solutions that align with client goals
  • Solution Delivery: Collaborate with technical teams to ensure the successful implementation and delivery of solutions. Oversee project timelines, budgets, and deliverables
  • Operational Command: Maintaina strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health
  • Collaboration: Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
  • Collaboration with Partners: Build and maintainrelationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers
  • Reporting: Monitor and report on account performance, sales metrics, and client satisfaction. Provide regular updates and strategic insights to senior management
  • Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling

Required Skills And Professional Experience
  • Bachelor's degree in business, sales, computer science, engineering, or related field, or equivalent experience and/or military experience
  • 5+ years of successful quota achieving outside sales experience in the Columbus OH market, ideally in network, cloud, digital transformation, security, infrastructure, data center, professional services, and/or managed services and/or 5+ years of experience in strategic account management, sales, or business development within the AWS or Microsoft ecosystem.
  • Selling of Professional Services: A proven track record in the sale of professional services to solve customer problems
  • Strategic Account Planning: Organizing and leading strategic account planning among Cloud Service Providers and internal Presidio Teams
  • Solution Selling: Deep understanding of solving business problems. Ability to effectively communicate complex technical concepts to non-technical stakeholders
  • Sales Skills: Demonstrated success in meeting or exceeding sales targets within strategic accounts. Strong negotiation and deal-closing abilities
  • Operational Skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking

Preferred Skills And Professional Experience:
  • Communication: Exceptional verbal and written communication skills. Proven ability to build and sustain strong client relationships at a strategic level
  • Problem-Solving: Excellent analytical and problem-solving skills. Ability to develop innovative solutions to meet client needs
  • Team Player: Strong interpersonal skills and the ability to collaborate effectively with colleagues across various departments

Your future at PresidioJoining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.
Ready to innovate? Let's redefine what's next-together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com
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Applications will be accepted on a rolling basis.
Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.
Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster
Presidio's EEO Policy Statement is available here: https://www.presidio.com/careers
Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to recruitment@presidio.com and let us know the nature of your request and your contact information.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
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This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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