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64 Presidio Service Delivery Manager Jobs Hiring Near You

The Service Delivery Manager will play a crucial role in providing: * Service Delivery Management & Governance (Agile framework, intake governance, capacity planning) * Portfolio Management ...

The Service Delivery Manager acts as the primary delivery partner to the client, ensuring delivery outcomes align with expectations while maintaining strong alignment with internal delivery teams.

About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.

The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...

SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector. At SIS, success in the Project and Service ...

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

We're looking for a Service Delivery Manager to partner with enterprise clients-supporting smooth onboarding, building strong relationships, and driving ongoing value across our B2B and B2B2C ...

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Presidio Jobs Information

What is it like to work at Presidio?

Presidio is a technology services company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is designed to support a consultative approach, with teams working closely together to deliver tailored solutions to clients across various industries. Presidio's work environment is characterized by a mix of on-site and remote work arrangements, allowing employees to balance flexibility with collaboration.

Working at Presidio may appeal to individuals who are passionate about technology and customer-centric service, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects.

What makes Presidio an attractive place to work?

Presidio is a leading digital transformation consulting firm that helps organizations navigate the complexities of technology and drive business outcomes. The company's workplace is characterized by a culture of innovation, collaboration, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a dynamic and supportive environment. By joining Presidio, professionals can contribute to the company's mission of empowering organizations to succeed in a rapidly changing digital landscape and enjoy opportunities for growth, professional development, and making a meaningful impact.
What are the most popular categories at Presidio?
Infographic showing various Service Delivery Manager job openings at Presidio in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 64% Physical, 5% Hybrid, and 31% Remote job distribution.

Service Delivery Manager

Tata Consultancy Service Limited

Kansas City, KS • On-site

$90K - $110K/yr

Full-time

Re-posted 2 days ago


Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$110,000 a year
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