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62 Presidio Service Delivery Manager Jobs Hiring Near You

Presidio

Account Manager -Columbus, OH

Columbus, OH · On-site

The Role Presidio Network Solutions is a leading digital solutions and services provider, helping ... Solution Delivery: Collaborate with technical teams to ensure the successful implementation and ...

Amadeus

Service Delivery Manager

Minneapolis, MN · Remote

Job Title Service Delivery Manager Location: (Remote - Central U.S) While this is a remote role, candidates must reside within the Central Region of the United States and/or be willing to relocate to ...

Amadeus

Service Delivery Manager

Schaumburg, IL · Remote

Job Title Service Delivery Manager Location: (Remote - Central U.S) While this is a remote role, candidates must reside within the Central Region of the United States and/or be willing to relocate to ...

REFRESCO GROUP

Service Delivery Manager

Tampa, FL

The Service Delivery Manager will ensure stability, performance, cost control, and continuous improvement across SAP and manufacturing-related systems while serving as the primary escalation and ...

Refresco

Service Delivery Manager

Tampa, FL · On-site

The Service Delivery Manager implements and operates a structured governance model, including a defined cadence of operational, tactical, and executive service reviews. They address performance gaps ...

Proofpoint

Service Delivery Manager

Washington, DC · On-site

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Boise, ID

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Lincoln, NE

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Helena, MT

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Proofpoint

Service Delivery Manager

Seattle, WA

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

SIS LLC

Service Delivery Manager

Duluth, GA · On-site

SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector. At SIS, success in the Project and Service ...

GardaWorld

Service Delivery Manager

Longueuil, QC

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to ...

Yochana

Service Delivery Manager

Dallas, TX · On-site

$130K - $135K/yr

Service Delivery Manager - Onsite Location: Dallas, TX VISA type : VISA Independent Consultant only Experience: 10+ Years Employment Type: Full-time The pay range for this role is $130k - $135k per ...

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Presidio Jobs Information

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

How much do service delivery managers make in the US?

Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What is it like to work at Presidio?

Presidio is a technology services company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is designed to support a consultative approach, with teams working closely together to deliver tailored solutions to clients across various industries. Presidio's work environment is characterized by a mix of on-site and remote work arrangements, allowing employees to balance flexibility with collaboration.

Working at Presidio may appeal to individuals who are passionate about technology and customer-centric service, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects.
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Infographic showing various Service Delivery Manager job openings at Presidio in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 49% Physical, and 51% Remote job distribution.