Service Delivery Manager
Houston, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
64 Presidio Service Delivery Manager Jobs Hiring Near You
Service Delivery Manager
Houston, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
Service Delivery Manager
Austin, TX · On-site
$80 - $120/hr
Service Delivery Manager The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants,establishesbest practices, and drives ...
Service Delivery Manager
Austin, TX · On-site
$80 - $120/hr
Service Delivery Manager The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants,establishesbest practices, and drives ...
Service Delivery Manager
CA$63K - CA$77K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.
Service Delivery Manager
CA$63K - CA$77K/yr
About GardaWorld The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ) Airports run on leadership, operational excellence, and exceptional customer service.
Service Delivery Manager
Springdale, AR · On-site
$31 - $36/hr
Manage a team of Field Engineers and ensure timely and efficient service delivery * Monitor performance metrics and ensure service level agreements are achieved * Develop and implement service ...
New
Service Delivery Manager
Springdale, AR · On-site
$31 - $36/hr
Manage a team of Field Engineers and ensure timely and efficient service delivery * Monitor performance metrics and ensure service level agreements are achieved * Develop and implement service ...
New
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
Service Delivery Manager
Rockford, MN · On-site
Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...
Service Delivery Manager
Rockford, MN · On-site
Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...
Service Delivery Manager
Chicago, IL · On-site
Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...
Service Delivery Manager
Chicago, IL · On-site
Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...
Service Delivery Manager
$135K - $165K/yr
The Service Delivery Manager will be responsible for analyzing, improving, and developing process & procedures to enable highly reliable and efficient operations and quality of service. This role ...
Service Delivery Manager
$135K - $165K/yr
The Service Delivery Manager will be responsible for analyzing, improving, and developing process & procedures to enable highly reliable and efficient operations and quality of service. This role ...
SERVICE DELIVERY MANAGER , The Massachusetts Green High Performance Computing Center (MGHPCC), to ensure high-quality, reliable operations of its state-of-the-art HPC environment. This critical role ...
SERVICE DELIVERY MANAGER , The Massachusetts Green High Performance Computing Center (MGHPCC), to ensure high-quality, reliable operations of its state-of-the-art HPC environment. This critical role ...
Service Delivery Manager
Manhattan, NY · Hybrid
$105K/yr
The Service Delivery Manager plays a vital role in creating, managing, and maintaining long-term, healthy relationships between PureGym and its technology service providers. Reporting to the ...
Service Delivery Manager
Manhattan, NY · Hybrid
$105K/yr
The Service Delivery Manager plays a vital role in creating, managing, and maintaining long-term, healthy relationships between PureGym and its technology service providers. Reporting to the ...
Service Delivery Manager
Cambridge, MA · On-site
SERVICE DELIVERY MANAGER , The Massachusetts Green High Performance Computing Center (MGHPCC), to ensure high-quality, reliable operations of its state‑of‑the‑art HPC environment. This critical ...
Service Delivery Manager
Cambridge, MA · On-site
SERVICE DELIVERY MANAGER , The Massachusetts Green High Performance Computing Center (MGHPCC), to ensure high-quality, reliable operations of its state‑of‑the‑art HPC environment. This critical ...
The Regional IT Service Delivery Manager (R ITSDM) is responsible for ensuring stable, reliable, and customer-centric IT services across the region. This role bridges global IT strategy with local ...
The Regional IT Service Delivery Manager (R ITSDM) is responsible for ensuring stable, reliable, and customer-centric IT services across the region. This role bridges global IT strategy with local ...
Service Delivery Manager
Columbus, GA · On-site
We're looking for a Service Delivery Manager based out of Columbus, GA who has experience working with Offshore teams. This is a full-time permanent position. Responsibilities: Incident management of ...
Service Delivery Manager
Columbus, GA · On-site
We're looking for a Service Delivery Manager based out of Columbus, GA who has experience working with Offshore teams. This is a full-time permanent position. Responsibilities: Incident management of ...
$54K - $72K/yr
The Service Delivery Manager owns the delivery relationship for one or more customers. They will be directly accountable for all Delivery services (shared, remote and/or dedicated) and Delivery cost ...
$54K - $72K/yr
The Service Delivery Manager owns the delivery relationship for one or more customers. They will be directly accountable for all Delivery services (shared, remote and/or dedicated) and Delivery cost ...
Company Description Sevagan M KRG Technologies, Inc., sevagan(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 513 The Service delivery manager is ...
Company Description Sevagan M KRG Technologies, Inc., sevagan(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 513 The Service delivery manager is ...
Service Delivery Manager
Morrisville, NC · On-site
$170 - $220/hr
Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...
Service Delivery Manager
Morrisville, NC · On-site
$170 - $220/hr
Job Summary As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp's Managed Services to customers. You will work closely with the NetApp Managed Services ...
Service Delivery Manager
Charlotte, NC · On-site +1
Service Delivery Manager, WD Technology Enablement The Technology Enablement function empowers Work Dynamics (WD) accounts to gain insights, maximize decision-making capabilities, and ensure high ...
Service Delivery Manager
Charlotte, NC · On-site +1
Service Delivery Manager, WD Technology Enablement The Technology Enablement function empowers Work Dynamics (WD) accounts to gain insights, maximize decision-making capabilities, and ensure high ...
Service Delivery Manager
$120K - $140K/yr
The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address customer challenges.
Service Delivery Manager
$120K - $140K/yr
The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address customer challenges.
The Opportunity We are hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead our interim AICW production support function. Reporting to the Global Technical Lead (interim) and ...
The Opportunity We are hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead our interim AICW production support function. Reporting to the Global Technical Lead (interim) and ...
Service Delivery Manager
Boston, MA · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
Service Delivery Manager
Boston, MA · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
Presidio Jobs Information
What is it like to work at Presidio?
Presidio is a technology services company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.
The company's structure is designed to support a consultative approach, with teams working closely together to deliver tailored solutions to clients across various industries. Presidio's work environment is characterized by a mix of on-site and remote work arrangements, allowing employees to balance flexibility with collaboration.
Working at Presidio may appeal to individuals who are passionate about technology and customer-centric service, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects.
The company's structure is designed to support a consultative approach, with teams working closely together to deliver tailored solutions to clients across various industries. Presidio's work environment is characterized by a mix of on-site and remote work arrangements, allowing employees to balance flexibility with collaboration.
Working at Presidio may appeal to individuals who are passionate about technology and customer-centric service, as the company offers opportunities for professional growth, skill development, and contributions to cutting-edge projects.
What makes Presidio an attractive place to work?
Presidio is a leading digital transformation consulting firm that helps organizations navigate the complexities of technology and drive business outcomes. The company's workplace is characterized by a culture of innovation, collaboration, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a dynamic and supportive environment. By joining Presidio, professionals can contribute to the company's mission of empowering organizations to succeed in a rapidly changing digital landscape and enjoy opportunities for growth, professional development, and making a meaningful impact.
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Full-time
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Re-posted 6 days ago
Job description
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager
Company Culture
At Centre, our diverse workforce drives innovation and success. We foster a collaborative environment where consultants work together to deliver tailored IT solutions that meet our clients' unique business needs.
Benefits
Position: Service Delivery Manager
The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants, establishes best practices, and drives continuous improvement in service delivery. You'll help define team skills, processes, and tools, ensuring efficiency and client satisfaction. As a key member of the management team, you'll contribute to business planning and collaboration.
Key Responsibilities
Qualifications
Company Culture
At Centre, our diverse workforce drives innovation and success. We foster a collaborative environment where consultants work together to deliver tailored IT solutions that meet our clients' unique business needs.
Benefits
- Hybrid work options, paid time off, and holidays
- Comprehensive medical, dental, and vision coverage
- 401(k) with employer match
- Professional growth opportunities in a stable, team-oriented environment
Position: Service Delivery Manager
The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants, establishes best practices, and drives continuous improvement in service delivery. You'll help define team skills, processes, and tools, ensuring efficiency and client satisfaction. As a key member of the management team, you'll contribute to business planning and collaboration.
Key Responsibilities
- Ensure quality, security, and compliance for all clients
- Manage work distribution and ensure timely resolution to customer issues
- Identify trends in reactive support and help drive automation and process efficiencies
- Drive proactive client management and SLA adherence
- Handle ticket escalation and critical issue resolution
- Maintain documentation and compliance standards
- Drive, manage and report on monthly and quarterly Service Desk KPIs
- Manage deployment, maintenance, and upgrades of systems and tools including servers, workstations, operating systems, hardware, software and peripherals
- Support onboarding for new clients
- Support team development and career growth
- Participate in recruitment and selection of new team members
- Review and approve time/expense entries
Qualifications
- Bachelor's degree required
- 5+ years of hands-on leadership experience
- Strong proficiency in Microsoft Office Suite
- Expertise in:
- Windows OS, Windows Server
- Microsoft administration tools (AD, DHCP, DNS, Group Policy)
- Microsoft Exchange, Citrix technologies
- Backup/DR strategies and system upgrades
- Network infrastructure and protocols (TCP/IP, DNS, DHCP)
- Enterprise hardware (Cisco, Dell, HP)
About Centre Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Houston, TX, US
Year founded
2005