64 Presidio Customer Service Representative Jobs Hiring Near You

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Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role
Presidio is looking for a driven, relationship-oriented Business Development Manager to grow our Carrier and Colocation Solutions practice. You'll own a portfolio of accounts, build lasting client relationships, and bring in new business by connecting customers with the right mix of telecom, managed services, cloud, and voice solutions.

This is a high-impact, client-facing role at the intersection of technology and business strategy — with real ownership, a collaborative team, and the backing of a global digital services leader.

Responsibilities include: 

Client Engagement & Business Development

• Assess clients' telecom, carrier, colocation, voice, data, managed services, and cloud requirements
• Position and sell Presidio and partner solutions that create measurable value
• Deliver compelling solution presentations and product demonstrations
• Build trusted advisor relationships with key decision-makers and stakeholders
• Identify and develop new opportunities within existing accounts and net-new prospects

Sales Execution

• Drive a disciplined sales strategy focused on matching clients to the right solutions
• Develop a deep understanding of customers' buying cycles and business priorities
• Consistently meet or exceed monthly revenue goals
• Maintain accurate pipeline and forecasting data using internal sales tools

Account Management

• Manage sales objectives including orders and billing to support accounting cycles
• Keep account information current and proactively resolve customer issues
• Prepare quotes and coordinate with inside sales support for accurate order processing
• Partner with engineering teams to scope and design tailored solutions

Collaboration & Growth

• Participate in weekly sales calls and commit calls — prepared and accountable
• Attend trade shows, industry events, and marketing initiatives
• Mentor and support new hires as the team scales
• Pursue ongoing training, emerging tech education, and partner certifications
• Champion Presidio's culture, values, and brand in every client interaction

Required Skills and Professional Experience

• 3–5 years of demonstrated sales success, ideally in carrier network services, colocation or UCAAS
• Experience selling Cloud and/or Managed Services solutions
• Established relationships with national carriers and a track record building strategic client solutions
• Familiarity with solutions from Cisco, Avaya, Amazon, Microsoft, or major telecom carriers
• Bachelor's degree or equivalent experience (military experience welcome)
• Recent mid-market experience with an active client network in a defined territory

Preferred Skills and Professional Experience

• Strong active listening and communication skills — verbal, written, and presentation
• Critical thinking and sound judgment in complex, fast-moving sales situations
• Excellent time management and ability to juggle multiple accounts and priorities
• Persuasive and confident in front of senior stakeholders and C-suite buyers
• Collaborative mindset — you work well across departments and organizational levels
• Creative problem-solver with both analytical and people-focused instincts
• Any experience with Collaboration or Contact center would be ideal.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio's EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

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