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61 Slalom Service Delivery Manager Jobs Hiring Near You

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

Service Delivery Manager

Albany, NY · On-site

$120K - $140K/yr

The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address customer challenges.

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

Service Delivery Manager

$120K - $153K/yr

About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization. You will earn $60,000 - $80,000 per year , along with the ...

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...

Showing results 21-40

Slalom Jobs Information

What is it like to work at Slalom?

Slalom is a professional services firm that values collaboration, innovation, and community involvement, fostering a dynamic and inclusive work environment.

The company's team structure is designed to be agile and flexible, with a flat hierarchy that encourages open communication and cross-functional collaboration. Slalom's offices often feature open workspaces, collaborative areas, and amenities that promote work-life balance, such as fitness centers, cafes, and game rooms.

Working at Slalom may appeal to candidates who value a fast-paced and dynamic work environment, opportunities for professional growth and development, and a sense of purpose through contributing to the company's mission of driving positive change through business and technology.

What makes Slalom an attractive place to work?

Slalom is a global consulting firm known for its expertise in digital transformation, technology, and business advisory services, with a strong reputation for delivering innovative solutions to clients across various industries. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on employee well-being and work-life balance. Joining Slalom offers opportunities for professionals to make a meaningful impact, drive business growth, and develop their skills in a fast-paced and rapidly evolving industry.
Infographic showing various Service Delivery Manager job openings at Slalom in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Delivery Manager

Astronomer

New York, NY • Remote

Full-time

Posted 29 days ago


Job description

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.

About the Role

As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ensuring delivery engagements run smoothly and remain focused on meaningful progress.

You will bring structure and momentum to customer engagements by developing project plans, coordinating technical resources, and maintaining alignment across customers, delivery teams, and account stakeholders. Your work helps customers move efficiently from kickoff to adoption while maintaining a high level of engagement and transparency throughout the engagement lifecycle.

You will act as the operational lead for customer engagements, orchestrating work across technical delivery teams while helping customers prioritize and execute initiatives that drive platform adoption.

This role reports to the Senior Manager of Service Delivery and primarily supports customers operating in East Coast time.

Responsibilities:
  • Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives

  • Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum

  • Develop and maintain project plans outlining milestones, timelines, and responsibilities

  • Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption

  • Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects

  • Monitor services utilization and ensure engagements remain aligned with contracted scope

  • Surface delivery risks early and coordinate resources to resolve blockers

  • Partner with Sales and account teams to ensure delivery engagements align with broader account priorities

Requirements:
  • 5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment

  • Experience building and managing project plans for technical or software implementation projects

  • Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders

  • Strong organizational, communication, and stakeholder management skills

  • Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments

  • Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve

Preferred:
  • Experience working with data platforms or data engineering-focused products

  • Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager

The estimated salary for this role ranges from $130,000 - $140,000 based on leveling and geography, plus bonus, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications.

#LI-Remote

At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.