Service Delivery Manager
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...

Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Company Description Sevagan M KRG Technologies, Inc., sevagan(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 513 The Service delivery manager is ...
Company Description Sevagan M KRG Technologies, Inc., sevagan(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 513 The Service delivery manager is ...
Carrollton, TX · On-site
The Service Delivery Manager (SDM) serves as the conductor of the delivery team -- the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is ...
Carrollton, TX · On-site
The Service Delivery Manager (SDM) serves as the conductor of the delivery team -- the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
$146K - $234K/yr
Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a highvisibility customer in McLean, VA. The SDM will ...
$146K - $234K/yr
Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a highvisibility customer in McLean, VA. The SDM will ...
Englewood, CO · On-site
$111K/yr
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Englewood, CO · On-site
$111K/yr
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Mississauga, ON · On-site
The Service Delivery Manager role provides insight to the business on the health of the service provided to our customers and is responsible for the effective oversight of support related activities.
Mississauga, ON · On-site
The Service Delivery Manager role provides insight to the business on the health of the service provided to our customers and is responsible for the effective oversight of support related activities.
The Opportunity We are hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead our interim AICW production support function. Reporting to the Global Technical Lead (interim) and ...
The Opportunity We are hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead our interim AICW production support function. Reporting to the Global Technical Lead (interim) and ...
Iselin, NJ · On-site
Service Delivery Manager - Remote Specific responsibilities include: Providing SDM / SME support for designated systems such as (but not limited to): * * * ELN * Empower * SoftMax * JMP * LIMS ...
Iselin, NJ · On-site
Service Delivery Manager - Remote Specific responsibilities include: Providing SDM / SME support for designated systems such as (but not limited to): * * * ELN * Empower * SoftMax * JMP * LIMS ...
Gaithersburg, MD · On-site
The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping ...
Gaithersburg, MD · On-site
The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping ...
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Mclean, VA · On-site
$146 - $234/hr
Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a high‑visibility customer in McLean, VA. The SDM will ...
Mclean, VA · On-site
$146 - $234/hr
Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a high‑visibility customer in McLean, VA. The SDM will ...
As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a portfolio of key HelioCampus assessment clients. You bring deep experience in higher education, teaching and ...
Quick apply
As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a portfolio of key HelioCampus assessment clients. You bring deep experience in higher education, teaching and ...
WV · On-site
$79.65 - $125.17/hr
As SOC Service Delivery Manager, you'll be the bridge between our customers and our cybersecurity experts, ensuring our Security Operations Centre (SOC) services deliver real business value. You'll ...
WV · On-site
$79.65 - $125.17/hr
As SOC Service Delivery Manager, you'll be the bridge between our customers and our cybersecurity experts, ensuring our Security Operations Centre (SOC) services deliver real business value. You'll ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services and sub-contractors into a designated customer ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services and sub-contractors into a designated customer ...
Chicago, IL · On-site
$103.88 - $242.40/hr
About the job you're consideringThe Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Chicago, IL · On-site
$103.88 - $242.40/hr
About the job you're consideringThe Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
The SDM is responsible for managing and developing Centroid's support relationship and the delivery of Centroid's managed service offerings across multiple client engagements. Establishing and ...
Quick apply
The SDM is responsible for managing and developing Centroid's support relationship and the delivery of Centroid's managed service offerings across multiple client engagements. Establishing and ...
Position Summary The Cloud Service Delivery Manager is responsible for overseeing the delivery, reliability, operational excellence, and continuous improvement of enterprise cloud services across ...
Position Summary The Cloud Service Delivery Manager is responsible for overseeing the delivery, reliability, operational excellence, and continuous improvement of enterprise cloud services across ...
What is it like to work at Slalom?
What makes Slalom an attractive place to work?

Full-time
Medical, Dental, Vision
Re-posted 14 days ago
Be Part of the Orion Health success story!
We are an energetic, vibrant, adventurous global company; we have staff, offices, and customers all over the world. Our award winning solutions are utilized by leading health organizations. Using the lasted technologies to develop health software, we make a positive difference in People's lives.
The result of your work will be used in 25 countries, saving thousands of lives, available on all possible devices and millions of people will be relying on it daily!
About the role
The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion solution deployed by the client. Manages the service relationship via service reviews, online survey, or comments when submitted, secondary escalations complaints and opportunities on behalf of the client. Facilitates between client, service organization and service delivery. The SDM typically engages with GMS on behalf of the Head of Client Support Services.
About You
As the ideal candidate for the role, you will be expected to have the following experience:
3+ years Sales, Account Manager or client facing role delivering service or satisfaction.
Healthcare industry knowledge and experience is preferred
Awareness and knowledge of project management methodology and ITIL practices
Solid understanding of service management disciplines and the customer experience of managed services.
Strong commercial awareness.
Desirable to have previously worked within Healthcare.
Business administration skills with focus on relationship management.
Excellent communication skills (written and verbal).
Strong presentation skills. Comfortable speaking to large and small groups.
Confident negotiation skills to include experience of dealing with escalations/complaints.
Ability to maintain focus when working in uncertain and ambiguous environments.
Excellent people management skills.
Ability to travel 40% of the time.
Let's break down some of the other important information. Our offices offer a fully stocked kitchen with food, snacks and drinks and even host social hours for employees to unwind! Since we understand how important our employees truly are to us, Orion Health offers company paid insurance premiums for medical, dental and vision. We also want our people to feel a sense of ownership so we offer a stock option plan available to all employees.
With a fun and social company culture, Orion Health offers unique learning, travel and career growth prospects. Employees that are highly self-motivated, innovative and adventurous thrive at Orion Health. If this sounds like you, contact us to start the ball rolling and apply now! Your new future awaits.
Sourced by ZipRecruiter
501 - 1,000 Employees
Houston, TX, US
1985