Service Delivery Manager
New York, NY · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

New York, NY · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
New York, NY · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
Albany, NY · On-site
$120K - $140K/yr
The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address customer challenges.
Albany, NY · On-site
$120K - $140K/yr
The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address customer challenges.
Boston, MA · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
Boston, MA · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
New York, NY · On-site
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
New York, NY · On-site
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
$120K - $153K/yr
About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...
$120K - $153K/yr
About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...
$145K - $170K/yr
Overview We are seeking a Boston-based Manager to lead a global application-support service across teams in Boston, Mexico, and India. This player-coach role combines service delivery, operational ...
$145K - $170K/yr
Overview We are seeking a Boston-based Manager to lead a global application-support service across teams in Boston, Mexico, and India. This player-coach role combines service delivery, operational ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Shared across both workstreams, responsible for service delivery, resource management & reporting to Datavant leadership
Shared across both workstreams, responsible for service delivery, resource management & reporting to Datavant leadership
San Diego, CA · On-site
$127K/yr
Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...
San Diego, CA · On-site
$127K/yr
Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
Santa Monica, CA · On-site
About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion clients depending on the size of the client. The SDM is responsible for the success of the Orion ...
To create project plans and keep track of schedule for on time delivery as per the defined quality ... Release Management * Exposure to Jira, Service Now * PMP Certification
To create project plans and keep track of schedule for on time delivery as per the defined quality ... Release Management * Exposure to Jira, Service Now * PMP Certification
Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...
Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...
The Service Delivery Manager will play a crucial role in providing: * Service Delivery Management & Governance (Agile framework, intake governance, capacity planning) * Portfolio Management ...
Quick apply
The Service Delivery Manager will play a crucial role in providing: * Service Delivery Management & Governance (Agile framework, intake governance, capacity planning) * Portfolio Management ...
Los Angeles, CA · On-site
• Responsible for overall application migration design, plan, approach, build, automation, transition and delivery • Compare and analyze the version compatibility and customizations of COTS ...
Los Angeles, CA · On-site
• Responsible for overall application migration design, plan, approach, build, automation, transition and delivery • Compare and analyze the version compatibility and customizations of COTS ...
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through ...
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through ...
Also Service Delivery experience. Role Overview : * As a Software Service Delivery Manager, you will be responsible for the end-to-end delivery and operational excellence of Oracle-based enterprise ...
Also Service Delivery experience. Role Overview : * As a Software Service Delivery Manager, you will be responsible for the end-to-end delivery and operational excellence of Oracle-based enterprise ...
The LTS Service Delivery Manager (SDM) reports to the Central Service Manager and will serve as the face of TGW towards our business partners for all escalated topics such as breakdowns, change ...
The LTS Service Delivery Manager (SDM) reports to the Central Service Manager and will serve as the face of TGW towards our business partners for all escalated topics such as breakdowns, change ...
Fairport, NY · Hybrid
$60K - $80K/yr
Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization. You will earn $60,000 - $80,000 per year , along with the ...
Fairport, NY · Hybrid
$60K - $80K/yr
Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization. You will earn $60,000 - $80,000 per year , along with the ...
Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...
Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...
Las Vegas, NV · On-site
$75K - $95K/yr
Service Delivery Manager The Service Delivery Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in Las Vegas ...
Las Vegas, NV · On-site
$75K - $95K/yr
Service Delivery Manager The Service Delivery Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in Las Vegas ...
What is it like to work at Slalom?
What makes Slalom an attractive place to work?

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.
About the RoleAs a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ensuring delivery engagements run smoothly and remain focused on meaningful progress.
You will bring structure and momentum to customer engagements by developing project plans, coordinating technical resources, and maintaining alignment across customers, delivery teams, and account stakeholders. Your work helps customers move efficiently from kickoff to adoption while maintaining a high level of engagement and transparency throughout the engagement lifecycle.
You will act as the operational lead for customer engagements, orchestrating work across technical delivery teams while helping customers prioritize and execute initiatives that drive platform adoption.
This role reports to the Senior Manager of Service Delivery and primarily supports customers operating in East Coast time.
Responsibilities:Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives
Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum
Develop and maintain project plans outlining milestones, timelines, and responsibilities
Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption
Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects
Monitor services utilization and ensure engagements remain aligned with contracted scope
Surface delivery risks early and coordinate resources to resolve blockers
Partner with Sales and account teams to ensure delivery engagements align with broader account priorities
5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment
Experience building and managing project plans for technical or software implementation projects
Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders
Strong organizational, communication, and stakeholder management skills
Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments
Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve
Experience working with data platforms or data engineering-focused products
Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager
The estimated salary for this role ranges from $130,000 - $140,000 based on leveling and geography, plus bonus, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications.
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At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Software development
201 - 500 Employees
Cincinnati, OH, US
2015