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61 Microsoft Service Delivery Manager Jobs Hiring Near You

Astronomer

Service Delivery Manager

New York, NY · On-site

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

T-Mobile

Service Delivery Manager - GOV

Edina, MN · On-site

$84K - $151K/yr

Job Overview The Service Delivery Manager - GOV is responsible for the disciplined execution of public-sector and regulated B2B service deliveries at T-Mobile. This role ensures deployment and ...

Allied Universal

Manager - Service Delivery

Dallas, TX · On-site

The Service Delivery Manager will provide strategic guidance to their customers, while also ... Proficiency with Microsoft Office applications * Problem solving skills; mediate conflict with tact ...

SD Worx

The Senior Service Delivery Manager is accountable for the overall customer service relationship, governance, service performance, and financial health of assigned strategic multi-country customers.

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What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

What makes Microsoft an attractive place to work?

Microsoft is a leading technology company with a long history of innovation and a strong reputation for delivering cutting-edge solutions to the global market. The company offers a dynamic and collaborative work environment that fosters creativity, experimentation, and learning, with opportunities to work on diverse projects and contribute to the development of new technologies. By joining Microsoft, professionals can tap into a vast network of resources, mentorship, and training programs, enabling them to grow their skills, advance their careers, and make a meaningful impact in the tech industry.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and September 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Microsoft spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Microsoft job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Microsoft?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
78% of people report that they would recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Microsoft?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
84% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Service Delivery Manager jobs?

What are the most popular jobs at Microsoft?

What are the most popular categories at Microsoft?

Infographic showing various Service Delivery Manager job openings at Microsoft in the United States as of September 2026, with employment types broken down into 3% Internship, 93% Full Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Service Delivery Manager

New York, NY • On-site

Astronomer
Software Development • 201 - 500 employees
Learn more about Astronomerexternal

Full-time

Re-posted 11 days ago

Job description

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.
About the Role
As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ensuring delivery engagements run smoothly and remain focused on meaningful progress.
You will bring structure and momentum to customer engagements by developing project plans, coordinating technical resources, and maintaining alignment across customers, delivery teams, and account stakeholders. Your work helps customers move efficiently from kickoff to adoption while maintaining a high level of engagement and transparency throughout the engagement lifecycle.
You will act as the operational lead for customer engagements, orchestrating work across technical delivery teams while helping customers prioritize and execute initiatives that drive platform adoption.
This role reports to the Senior Manager of Service Delivery and primarily supports customers operating in East Coast time.
Responsibilities:
  • Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives
  • Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum
  • Develop and maintain project plans outlining milestones, timelines, and responsibilities
  • Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption
  • Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects
  • Monitor services utilization and ensure engagements remain aligned with contracted scope
  • Surface delivery risks early and coordinate resources to resolve blockers
  • Partner with Sales and account teams to ensure delivery engagements align with broader account priorities
Requirements:
  • 5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment
  • Experience building and managing project plans for technical or software implementation projects
  • Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders
  • Strong organizational, communication, and stakeholder management skills
  • Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments
  • Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve
Preferred:
  • Experience working with data platforms or data engineering-focused products
  • Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager

The estimated salary for this role ranges from $130,000 - $140,000 based on leveling and geography, plus bonus, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications.
#LI-Remote
At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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