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60 Microsoft Service Delivery Manager Jobs Hiring Near You

Microsoft

Service Engineer

Redmond, WA · On-site

You will build and manage the end-to-end solutions that power these operations: data pipelines, AI ... Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud ...

Microsoft

Software Engineer II - CoreAI

Redmond, WA · On-site

... services, and new feature areas of Microsoft Foundry (formerly called AI Foundry). Your ... delivery and customer satisfaction. * Respond to incidents in a timely manner, working with cross ...

Microsoft

Senior Software Engineer

Redmond, WA · On-site

$137.20K - $180.90K/yr

Microsoft is one of the largest enterprise service companies in the world. Microsoft Security ... Implements robust product validation and release management practices to ensure confidence in every ...

Microsoft

Collections Finance Manager

Redmond, WA · On-site

... Microsoft's leadership principles - communicate with clarity, generate positive energy, and deliver ... Management of standard rhythm and engagement with our vendor, support escalations, and Service ...

Microsoft

Principal Software Engineer - Identity

Redmond, WA · On-site

$151.20K - $202.70K/yr

The mission for the Identity for Services (ID4S) Team, part of Microsoft Entra is to make it hard ... deliver projects and results of increasing technical complexity * Proficient program management ...

Microsoft

Service Engineer- CTJ- TS/SCI

Reston, VA · On-site

The M365 Air-Gapped Cloud (AGC) team, part of Microsoft Special Clouds (MSC), delivers and operates ... You will operate production services, partner with engineering and program management, and work ...

Microsoft

Principal Security Product Manager

Redmond, WA · On-site

$139.90K - $274.80K/yr

Overview Join Microsoft's Windows Servicing and Delivery organization and help lead key initiatives ... Manage complex, cross-functional programs with clear milestones, data-driven prioritization, and ...

Microsoft

Demand Planning Manager

Redmond, WA · On-site

$123.50K - $206.40K/yr

We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online ... Our infrastructure is supported by more than 300 datacenters around the world that enable services ...

Microsoft

Warranty Sourcing Program Manager

Redmond, WA · On-site

We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online ... Our infrastructure is supported by more than 300 datacenters around the world that enable services ...

Microsoft

Senior Product Manager, UX

Redmond, WA · On-site

$141.70K - $187K/yr

Microsoft is a leading technology company dedicated to empowering every person and organization on ... Required : • Bachelor's Degree AND 5+ years experience in product/service/program management or ...

Microsoft

Principal Group PM Manager

Redmond, WA · On-site

$220.80K - $331.20K/yr

... service products that transform CRM from a system of record into a system of action . We are ... grounded in delivery, customer impact, and team development. Microsoft's mission is to empower ...

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Microsoft Jobs Information

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

How much do service delivery managers make in the US?

Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 74 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Microsoft do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
80% of people report that they don’t do extra unpaid work.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Microsoft?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Microsoft?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 81% of people report being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
81% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Service Delivery Manager jobs?
What are the most popular jobs at Microsoft?
What are the most popular categories at Microsoft?
Infographic showing various Service Delivery Manager job openings at Microsoft in the United States as of May 2026, with employment types broken down into 16% Internship, and 84% Full Time. Highlights an 100% Physical job distribution.
Sr. Product Marketing Manager for Microsoft Foundry Control Plane

Sr. Product Marketing Manager for Microsoft Foundry Control Plane

Microsoft

Redmond, WA • On-site

$137.60K - $222.60K/yr

Full-time

Posted 29 days ago

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

46th of 184 rated software companies

Job description

Overview
As a Sr. Product Marketing Manager for Microsoft Foundry Control Plane, you will lead the narrative and go-to-market strategy for the foundational platform that empowers organizations to deploy AI securely, confidently, and at scale. This role sits at the intersection of AI and Security, two of the most promising areas in technology today. You'll help customers understand and adopt Foundry Control Plane and shape the story of how they deploy AI securely and confidently across data, models, and agents. You will champion the integration of security capabilities, including agent security, identity and access management, threat protection, governance, and lifecycle operations. Your leadership will help customers bridge the trust gap and ensure that Microsoft's agentic AI solutions are secure, compliant, and future-ready for developers and enterprises.
Responsibilities
  • Develop and refine positioning and messaging for security, compliance, identity, and lifecycle management in Foundry Control Plane.
  • Work with Foundry, Security, Copilot marketing and engineering teams to deliver unified messaging for security and governance.
  • Partner with product, engineering, and design teams to shape the roadmap and ensure timely, market-ready launches for security and compliance features in Foundry Control Plane
  • Build and execute launch plans, including presentations, demos, and customer-facing materials.
  • Provide sales and field teams with competitive insights, content and clear messaging on how Microsoft Security, EntraID, Defender, and Purview protect agent fleets across platforms.
  • Lead marketing partnership with analyst relations. Communicate Microsoft's leadership in agent security, access, and identity to analysts and gather insights to inform product and marketing strategies.
  • Establish and grow partnerships with third-party security vendors, and developer communities to strengthen the security value proposition.
  • Track and analyze adoption metrics, customer feedback, and campaign performance to drive continuous improvement.

Qualifications
Required/minimum qualifications
  • Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.

Additional or preferred qualifications
  • Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
  • 7+ years experience in product marketing for enterprise platforms, cloud infrastructure, or AI systems
  • Strong understanding of enterprise concerns including governance, security, and operational scale
  • Proven ability to craft executive ready narratives and influence senior stakeholders
  • Experience working cross-functionally with engineering and product leadership
  • Excellent communication skills, with the ability to translate complex security and AI concepts for technical and business audiences.
  • Skilled at navigating complex technical information and crowded product spaces to create clear positioning that communicates value and reaches the right customers.
  • Passion for enabling safe, scalable AI adoption of AI

Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

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Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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