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61 Cisco Systems Customer Success Manager Jobs Hiring Near You

Motivosity

Customer Success Manager

Lehi, UT · On-site

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but ... Proficiency with CRM software and account management systems * Great organizational and ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

eMarketer

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel ... Experience using CRM systems such as Salesforce is a plus Salary & Benefits: * Base salary: $70,000 ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

... systems. * Contribute to the development and continuous improvement of customer success processes ... Demonstrated experience managing customer renewals and supporting retention efforts. * Proven ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager, State ImplementationsAre you passionate about education and data quality ... systems or large-scale data environmentsFamiliarity with SaaS implementation and maintenance ...

SWIVEL

Customer Success Manager

Grand Rapids, MI · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to ...

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Convey LLC

Customer Success Manager

Denver, CO · On-site

Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to ...

Swivel

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to ...

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Cisco Systems Jobs Information

What is it like to work at Cisco Systems?

Cisco Systems is known for its collaborative and innovative culture, prioritizing employee growth and teamwork to drive technological advancements. The company's global presence and diverse teams enable employees to work on a wide range of projects, from developing cutting-edge networking solutions to driving digital transformation for customers. Working at Cisco Systems may appeal to candidates who are passionate about technology, innovation, and collaboration, as the company offers opportunities for professional development, flexible work arrangements, and a dynamic work environment.

What makes Cisco Systems an attractive place to work?

Cisco Systems is a leading technology company that has been at the forefront of the networking industry for decades, driving innovation and shaping the future of digital communication. The company offers a dynamic work environment that fosters collaboration, creativity, and innovation, with a focus on employee growth and development through training programs, mentorship, and opportunities for advancement. As a result, Cisco Systems provides a unique opportunity for professionals to make a meaningful impact, drive business growth, and develop their skills in a fast-paced and ever-evolving industry.

Do workers at Cisco Systems get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Cisco Systems pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

At Cisco Systems, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Cisco Systems affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Cisco Systems?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Cisco Systems worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Cisco Systems workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for Cisco Systems workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Cisco Systems?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Cisco Systems managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Cisco Systems spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Cisco Systems?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Cisco Systems good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Cisco Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Cisco Systems get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Cisco Systems?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Cisco Systems enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cisco Systems recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Cisco Systems?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Cisco Systems?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Cisco Systems’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
54% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Cisco Systems is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Cisco Systems?
What are the most popular categories at Cisco Systems?
Infographic showing various Customer Success Manager job openings at Cisco Systems in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 56% Physical, 10% Hybrid, and 34% Remote job distribution.

CISCO customer success manager

Bell Canada

Toronto, ON • On-site

Full-time

Medical, Dental, Vision

Re-posted 6 days ago

Job description

 Req Id: 431171

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

Bell Canada is seeking a highly motivated and experienced Customer Success Manager (CSM) to join our Customer Experience Team. In this role, you will be a key driver of value realization for our customers investing in Cisco software. As a CSM, you will manage a portfolio of accounts, guiding them through the entire customer lifecycle (Land, Adopt, Expand, Renew). You will leverage data-driven insights to accelerate product adoption, mitigate risk, and uncover expansion opportunities. This is a critical role in the CX team.

Key Responsibilities

1. Account Management & Value Realization
Customer Success Plans (CSPs): Partner with clients to define and document strategic business outcomes.
Translate these outcomes into actionable adoption milestones mapped to specific Cisco features.
Quarterly Success Reviews (QSRs): Lead regular executive-level business reviews. Present telemetry data,
demonstrate ROI, and align on upcoming strategic initiatives.
Onboarding Excellence: Facilitate seamless transitions from Pre-Sales to Post-Sales, ensuring clients have
access to their Cisco Smart Accounts and Enterprise Agreement (EA) Workspaces.
2. Telemetry, Adoption & Risk Mitigation
Health Monitoring: Utilize our CS platform to monitor real-time license consumption, deployment status, and
overall account health (Green/Yellow/Red).
Proactive Intervention: Act on automated Calls-to-Action (CTAs). If adoption stalls or technical friction arises,
quickly engage Bell Solutions Architects and support teams to remove roadblocks.
Drive Incentive Milestones: Proactively guide customers through the "Use" and "Adopt" stages required to
unlock Cisco Partner Incentive (CPI/LCI) rebates.
3. Lifecycle Growth & Renewals
Identify White Space: Analyze telemetry data and QSR discussions to uncover expansion opportunities
(e.g., underutilized features, hardware refreshes, or security posture gaps).
Seamless Sales Handoffs: Qualify leads and execute formal handoffs to Bell Account Executives to drive
cross-sell/upsell pipeline.
Renewal Support: Collaborate with the Renewals Manager to initiate T-minus 9-12 month renewal
assessments, ensuring high Net Dollar Retention (NDR) and preventing "shelfware" downgrades.
4. Customer Advocacy
Identify highly satisfied customers and cultivate them into advocates willing to participate in case studies,
testimonials, and reference calls.

Critical Qualifications

Experience: 3-5+ years of experience in Cisco Customer Success, Technical Account Management, or PreSales Engineering, ideally within the IT/Telecommunications sector.
Cisco Knowledge: Strong understanding of the Cisco ecosystem, including Enterprise Agreements (EAs),
Smart Accounts, and core architectures (e.g., DNA Center, Secure Network Analytics, Duo, Umbrella).
Certification: Active Cisco Certified Customer Success Manager (DTCSM) credential is highly preferred (or
willingness to obtain within the first 90 days of employment).
Data-Driven: Proven ability to analyze telemetry/usage data and translate it into compelling business value
narratives for C-level executives.
Process-Oriented: Experience working within formal Customer Success methodologies (LAER) and utilizing
CS platforms.
Communication: Exceptional presentation and negotiation skills. Bilingual (English/French) is an asset.
Ability to strive in a dynamic and autonomous work environment, meeting the day-to-day challenges as they
come up based on customer requirements.

Preferred Qualifications

Assertive and professional, able to work independently and takes initiative.
Attention to detail, ability to track requests, manage customer expectations, and work with internal
stakeholders to guarantee best in class customer experience.
Work with sales, partners and vendor teams to develop a holistic, deep view of customer requirements.
Excellent social/customer service skills, exceptional written and oral communication capabilities
Strong organizational and time management skills to meet deadlines & handle changing priorities
Strong knowledge of Microsoft Office suite tools with an emphasis on excel, Salesforce knowledge an asset

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto 
Work Arrangement: Hybrid
Application Deadline: 08/10/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.

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