Customer Success Manager
Tampa, FL · On-site
NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...
60 Ninjaone Customer Success Manager Jobs Hiring Near You
Customer Success Manager
Tampa, FL · On-site
NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...
NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...
NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...
Customer Success Manager, LATAM
Tampa, FL · On-site
NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...
Customer Success Manager, LATAM
Tampa, FL · On-site
NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...
Customer Success Manager
Austin, TX · On-site
Description About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy ...
Customer Success Manager
Austin, TX · On-site
Description About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy ...
Customer Success Manager, LATAM
Tampa, FL · On-site +1
Description About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy ...
Customer Success Manager, LATAM
Tampa, FL · On-site +1
Description About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy ...
About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...
Quick apply
About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...
About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...
About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...
Customer Success Manager, SLED
Tampa, FL · On-site
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Tampa, FL · On-site
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Austin, TX · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Quick apply
Customer Success Manager, SLED
Austin, TX · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Customer Success Manager, SLED
Austin, TX · On-site
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Austin, TX · On-site
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Austin, TX · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Customer Success Manager, SLED
Austin, TX · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Customer Success Manager, SLED
Tampa, FL · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Quick apply
Customer Success Manager, SLED
Tampa, FL · On-site +1
About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...
Customer Success Manager, SLED
Austin, TX · On-site +1
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, SLED
Austin, TX · On-site +1
Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Consistently meet and maintain your relationship with NinjaOne channel partners and customers
Quick apply
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Consistently meet and maintain your relationship with NinjaOne channel partners and customers
Manager, Customer Success
Austin, TX · On-site
Description About the Role As NinjaOne continues its remarkable growth journey, we are seeking a dynamic Manager of Customer Success to lead and inspire a team of Account Managers. This role is ...
Manager, Customer Success
Austin, TX · On-site
Description About the Role As NinjaOne continues its remarkable growth journey, we are seeking a dynamic Manager of Customer Success to lead and inspire a team of Account Managers. This role is ...
Customer Success Manager, Channel
Austin, TX · On-site +1
$150K - $151K/yr
Description About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Consistently meet and maintain your relationship with NinjaOne channel partners and customers
Customer Success Manager, Channel
Austin, TX · On-site +1
$150K - $151K/yr
Description About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Consistently meet and maintain your relationship with NinjaOne channel partners and customers
Manager, Customer Success
Austin, TX · Hybrid
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a dynamic Manager of Customer Success to lead and inspire a team of Account Managers. This role is critical in ...
Quick apply
Manager, Customer Success
Austin, TX · Hybrid
About the Role As NinjaOne continues its remarkable growth journey, we are seeking a dynamic Manager of Customer Success to lead and inspire a team of Account Managers. This role is critical in ...
Customer Success Manager, Channel
Austin, TX · On-site
$150K - $151K/yr
Description About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Consistently meet and maintain your relationship with NinjaOne channel partners and customers
Customer Success Manager, Channel
Austin, TX · On-site
$150K - $151K/yr
Description About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Consistently meet and maintain your relationship with NinjaOne channel partners and customers
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Posted 4 days ago
Job description
NinjaOne Customer Success Manager
As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the lead point of contact for all matters specific to your accounts, and will build and maintain strong, long-lasting customer relationships. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne's Solutions while growing and maximizing profit for the company. Location- Hybrid in Tampa, FL or Austin, TX- (In the office 4 days per week Mon, Tues, Thurs, & Friday) What You'll be Doing
- You will be responsible for growing your individual book of business within your portfolio of existing accounts
- Proactively engage and reach out to your accounts on a regular basis
- As the "single point of contact" for those accounts, you will build relationships to identify, qualify, sort, and develop your own cross-sell and up-sell opportunities
- Communicate with customers and react to client requirements quickly and efficiently
- Analyze and understand the customer needs to present a solution that meets the customer requirements
- Nurture, build, and maintain strong relationships with stakeholders to ensure customer satisfaction and to find growth opportunities
- Research and document relevant contact information for existing leads in Salesforce
- Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately, and information regarding the opportunity is communicated appropriately
- Maintain knowledge of market conditions and competitive activities
- Other duties as needed
About You
- You have exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections
- As customer advocate and product expert you excel at influencing and inspiring customers
- Polished verbal and written communication skills
- Resilient and calm, you are able to guide customers through issues and escalations
- You have a proven track record in achieving and maintaining sales targets
- You have extensive IT knowledge
- Bachelor's degree (preferred)
- As an experienced Account Manager, you enjoy "owning" a portfolio of accounts and guiding them through the customer journey
About us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunities for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
About NinjaOne
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Austin, TX, US
Year founded
2013