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Internship Customer Success Jobs (NOW HIRING)

EMARKETER

Customer Success Manager

New York, NY

$75K - $82K/yr

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... Proven leadership experience through school, athletics, community organizations, internships, or ...

EMARKETER

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... Proven leadership experience through school, athletics, community organizations, internships, or ...

EMARKETER

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... Proven leadership experience through school, athletics, community organizations, internships, or ...

2K Vegas

Customer Success Associate

Las Vegas, NV · On-site

Position Summary The Customer Success Associate I (Player Moderation) is an entry-level role ... internship experience is acceptable). * Reliable and flexible to work scheduled shifts, including ...

2K Vegas

Customer Success Associate

Las Vegas, NV

Position Summary The Customer Success Associate I (Player Moderation) is an entry-level role ... internship experience is acceptable). * Reliable and flexible to work scheduled shifts, including ...

New

Flux

Customer Success Engineer

San Francisco, CA · On-site

You've spent at least 3 years in customer-facing technical roles such as customer success ... Prior experience with HW or Electronics is not required - except for our Hardware internships! If ...

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How much do internship customer success jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for internship customer success in the United States is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.75 per hour, depending on experience, location, and employer.

What does an Internship Customer Success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What are the key skills and qualifications needed to thrive as an Internship Customer Success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an Internship Customer Success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

More about Internship Customer Success jobs
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Internship Customer Success jobs near you
Customer Success Manager

Customer Success Manager

EMARKETER

New York, NY

$75K - $82K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER.The Role and Team:

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a portfolio of corporate clients. You will help clients maximize the value of their EMARKETER subscriptions through strategic onboarding, proactive engagement, and ongoing relationship support.

This is an early-career role designed for professionals who are eager to build expertise in client engagement, customer success, retention strategy, and account management while contributing directly to customer outcomes and business objectives. You'll work closely with experienced Account Management leaders while developing expertise in customer success, client engagement, and relationship management.

This is a hybrid role based out of our New York City office, with regular in office expectations.

Applicants must be authorized to work in the United States without visa sponsorship now or in the future and be within commuting distance of our New York City office. Relocation assistance is not available.

The Ideal Candidate Is:
  • Customer-focused and eager to learn: You actively seek feedback, embrace mentorship, and are committed to helping clients achieve their business objectives while continuously developing your professional skills.
  • A strong teammate: You enjoy collaborating with others, understand the importance of established processes, and know when to ask for help from colleagues and leadership.
  • Highly organized and accountable: You can effectively prioritize competing responsibilities, follow through on commitments, and consistently deliver high-quality work.
  • An excellent communicator: You communicate clearly and professionally, whether conducting client training sessions, presenting information, or building relationships with stakeholders.
  • Motivated by growth: You're excited to build a career in customer success, account management, SaaS, media, or technology and take ownership of your professional development.
  • Analytical and proactive: You leverage customer feedback, engagement metrics, and usage data to identify trends, uncover opportunities, and recommend actions that improve customer outcomes.
  • Adaptable and resilient: You thrive in fast-paced environments and remain effective when priorities shift.
Key Responsibilities:
  • Partner closely with Account Managers and Account Directors to execute customer engagement strategies that drive adoption, retention, and overall customer success.
  • Lead onboarding and training sessions for users across your assigned portfolio of corporate clients, ensuring successful adoption and utilization of EMARKETER products and services.
  • Drive platform adoption by recommending resources, best practices, and engagement approaches that help clients maximize the value of their EMARKETER subscriptions.
  • Analyze account engagement, usage trends, and customer activity to identify retention risks, adoption opportunities, and recommended engagement actions.
  • Evaluate client feedback and engagement patterns and communicate actionable insights that support customer success, retention, and account growth initiatives.
  • Maintain accurate account records, customer activity, and engagement tracking within Salesforce and other systems to support account planning and customer success initiatives.
  • Contribute to renewal, retention, and expansion initiatives through proactive client engagement, account analysis, customer success planning, and identification of customer needs and opportunities.
  • Exercise independent judgment in prioritizing customer engagement activities and addressing client needs.
  • Recommend onboarding, adoption, and engagement approaches based on client objectives, usage patterns, and business needs.
  • Collaborate with cross-functional teams to identify and implement solutions that improve customer outcomes and account health.
Basic Qualifications:
  • Bachelor's degree 
  • Strong written and verbal communication skills
  • Demonstrated ability to manage multiple priorities and meet deadlines
  • Strong organizational skills and attention to detail
  • Proven leadership experience through school, athletics, community organizations, internships, or previous employment
Preferred Qualifications:
  • 1-3 years of professional experience in sales, account management, customer support, or a related field
  • Recent graduates with a degree in marketing, media, communications or  journalism are welcome to apply.
  • Experience working with customers, clients, or stakeholders in a professional setting
  • Experience using CRM systems such as Salesforce is a plus
Salary & Benefits:
  • Base salary: $70,000-$75,000 (dependent on skills, experience, and competencies)
  • Additional variable compensation with on-target earnings of $75,000-$82,000
  • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave
  • Comprehensive medical, dental, and vision insurance plans
  • Matched and vested 401k plan
  • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP)
  • Additional benefits include commuter benefits, phone reimbursement, gym membership discounts, and more

Apply