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Entry Level Customer Success Jobs (NOW HIRING)

Education Requirements: IT or Computer Science majors only. No exceptions Currently pursuing or recently completed an undergraduate or postgraduate degree in: * Artificial Intelligence * Machine ...

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Provide tailored customer support to resolve issues promptly Preferred Qualifications * Entry-level experience in customer success * Strong problem-solving skills

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Provide tailored customer support to resolve issues promptly Preferred Qualifications * Entry-level experience in customer success * Strong problem-solving skills

Entry Level Customer Service Representative

Richmond, VA · On-site

$14.75 - $20/hr

We are seeking an enthusiastic Entry-Level Customer Service Representative to join our team. This ... customer success , we'd love to hear from you. Apply today and become part of a team dedicated to ...

This is an entry-level role designed for someone who is eager to learn, naturally curious, highly ... You'll work closely with our VP of Customer Success and gain exposure to customer onboarding ...

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Please note that this is an entry-level position, so no prior experience is required. However ... success in this role.

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Please note that this is an entry-level position, so no prior experience is required. However ... success in this role.

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Entry Level Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do entry level customer success jobs pay per year?

As of Jun 28, 2026, the average yearly pay for entry level customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

More about Entry Level Customer Success jobs
What cities are hiring for Entry Level Customer Success jobs? Cities with the most Entry Level Customer Success job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
What states have the most Entry Level Customer Success jobs? States with the most job openings for Entry Level Customer Success jobs include:
Infographic showing various Entry Level Customer Success job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Entry-Level Customer Service Representative

GEMÜ

Virginia Beach, VA • On-site

$14.25 - $19.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

We are actively hiring motivated, customer-focused individuals for Entry-Level Customer Service Representative positions. This is an excellent opportunity to launch a career in customer service, customer support, client relations, customer success, communications, business development, or account management while gaining valuable professional experience in a dynamic and growth-oriented environment.

No previous experience is required. We provide comprehensive paid training, ongoing mentorship, and professional development opportunities designed to help you build a successful long-term career.

About the Role

As an Entry-Level Customer Service Representative, you will serve as a key point of contact for customers, providing exceptional service, answering inquiries, resolving concerns, and helping create a positive customer experience.

This role offers hands-on experience in:

  • Customer service and customer support
  • Client relations and customer success
  • Customer communication and engagement
  • Problem-solving and conflict resolution
  • CRM software and customer record management
  • Administrative support and business operations
  • Team collaboration and workflow coordination

Top performers may have opportunities to advance into leadership, training, management, customer success, or business development positions.

Key Responsibilities
  • Respond to customer inquiries in a professional and timely manner
  • Provide accurate information regarding products, services, and account-related questions
  • Resolve customer concerns while maintaining a positive customer experience
  • Build and maintain strong customer relationships
  • Accurately document customer interactions and account updates using CRM systems
  • Support daily administrative and operational activities
  • Collaborate with team members to achieve service and performance goals
  • Identify customer needs and recommend appropriate solutions
  • Deliver outstanding customer service and support at all times
Paid Training & Professional Development

We are committed to helping employees develop the skills necessary for long-term success.

Training Includes:
  • Customer Service Fundamentals
  • Professional Communication Skills
  • Client Relationship Management (CRM) Systems
  • Conflict Resolution and Problem-Solving Techniques
  • Customer Experience Best Practices
  • Administrative Support and Office Operations
  • Team Collaboration and Workplace Effectiveness
  • Leadership Development and Career Advancement Training
Qualifications

We are seeking individuals who are:

  • Strong communicators with excellent interpersonal skills
  • Customer-focused, professional, and solution-oriented
  • Positive, dependable, and eager to learn
  • Self-motivated and team-oriented
  • Adaptable and comfortable in fast-paced environments
  • Committed to providing exceptional customer experiences
Requirements
  • Must be at least 18 years of age
  • Legally authorized to work in the United States
  • Basic computer, typing, and data entry skills
  • Strong verbal and written communication abilities
  • Ability to work effectively both independently and as part of a team
  • No prior experience required
No Experience Necessary

We welcome applicants from a variety of backgrounds, including:

  • Retail and Sales
  • Hospitality and Food Service
  • Call Center and Customer Support
  • Administrative and Office Support
  • Reception and Front Desk Operations
  • Warehouse and Logistics
  • Entry-Level Professionals
  • Recent High School and College Graduates
  • Career Changers

Transferable skills, a positive attitude, and a willingness to learn are highly valued.

Benefits & Career Growth

We invest in the growth and success of our employees through training, mentorship, and advancement opportunities.

What We Offer
  • Immediate hiring opportunities
  • Paid training and onboarding
  • Weekly pay
  • Performance-based advancement opportunities
  • Leadership development programs
  • Ongoing mentorship and coaching
  • Supportive, team-oriented work environment
  • Professional development resources
  • Long-term career growth potential
Apply Today

If you're looking for an opportunity to start a career in customer service, customer support, client relations, customer success, communications, business development, or account management, we encourage you to apply today.

Join a company that values teamwork, professional development, customer satisfaction, and internal growth. Build valuable skills, gain real-world experience, and take the next step toward a rewarding career.