ZipRecruiter

Log In

2

Entry Level Customer Success Jobs in Massachusetts

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Foxboro, MA · On-site

$45K - $55K/yr

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Foxboro, MA · On-site

$45K - $55K/yr

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

Seasons Corner Market

Cashier - 92

South Yarmouth, MA

$21/hr

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our ... Success Factors (Knowledge, Skills, Abilities): * Adaptability: Able to adjust to change, take on ...

Seasons Corner Market

Cashier - 67

Pembroke, MA

$19.50/hr

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our ... Success Factors (Knowledge, Skills, Abilities): * Adaptability: Able to adjust to change, take on ...

Seasons Corner Market

Cashier - 86

Lakeville, MA

$17.50/hr

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our ... Success Factors (Knowledge, Skills, Abilities): * Adaptability: Able to adjust to change, take on ...

IBM

$16.25 - $22/hr

As an Entry-Level Brand Sales Specialist, you will create demand, build trusted client ... This role combines consultative selling, digital engagement, customer success, and ecosystem ...

next page

Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Massachusetts

Entry Level Customer Success information

See Massachusetts salary details

$35.5K

$90.7K

$152.9K

How much do entry level customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for entry level customer success in Massachusetts is $90,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $108,100.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Massachusetts?

The most popular types of Customer Success jobs in Massachusetts are:

What are popular job titles related to Entry Level Customer Success jobs in Massachusetts?

For Entry Level Customer Success jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Massachusetts look for?

The top searched job categories for Entry Level Customer Success jobs in Massachusetts are:

What cities in Massachusetts are hiring for Entry Level Customer Success jobs?

Cities in Massachusetts with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Massachusetts as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,716 per year, or $43.6 per hour.

Customer Success Representative- Entry Level

Amcor

Devens, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.


Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.


To learn more about playing for Team Amcor, visitwww.amcor.comILinkedInIGlassdoorIFacebook IYouTube

Job Description

Purpose

Our Customer Success Representative or Ecommerce Partners (ECPs) are responsible for increasing the frequency with which customers look to Amcor to source packaging. They work almost exclusively over the telephone to deliver information about products and services and the many features and benefits of sourcing on MyAmcor. They are coaches, mentors and resources for Amcor customers. They are teachers first and sellers second.

  • ECP performance is measured in terms of number of calls and time on phone. Call content is delivered smartly through our proprietary WRAAP and CRAFT methodologies.

  • ECP success is measured in terms of customer behavior including buyer activity and, ultimately, volume growth.

The foundation of ECP outreach is a set of "cornerstone" calls for the Amcor business. These calls fit within the context of broader integrated marketing and communication efforts. ECPs create influence within accounts by uncovering levels of power and then playing their part in coordinated and concentrated outreach. Customer behavior data and observations inform their efforts.

Responsibilities

  • Build relationships that drive buying behavior within long tail accounts and contacts

  • Conduct 2.5+ hours of phone interaction through 35+ outbound calls daily

  • Deliver to high standards of call content and technique

  • Develop product line subject matter expertise

  • Escalate sales and service opportunities as they arise

  • Participate in weekly skills coaching (WRAAP & CRAFT) and 1-on-1 monthly account reviews

Qualifications

  • Strong written & verbal communication skills

  • Confident personality

  • High emotional intelligence

  • Responds with agility as needed

  • Desire to inform, coach and teach

  • Strong problem-solving skills

  • A basic level of computer competency

Education

High School Diploma, bachelor's degree preferred

You may be a great fit for this role if you're a strong communicator who enjoys connecting with people and creating positive experiences. Experience in customer-focused or service-oriented roles can provide a great foundation, including:

  • Server / Waitstaff
  • Retail Associate
  • Hairstylist or Barber
  • Receptionist
  • Hospitality Team Member
  • Front Desk Associate
  • Call Center Representative
  • Event Staff
  • Barista
  • AND MORE

If you're naturally outgoing, personable, and enjoy building relationships, we'd love to hear from you, even if your experience comes from a different background.

OurExpectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor's quality, service, and innovation
  • Our investors benefit from Amcor's consistent growth and superior returns
  • The environment is better off because of Amcor's leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans

  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

  • Company-paid holidays starting at 8 days per year and may vary by location

  • Wellbeing program & Employee Assistance Program

  • Health Savings Account/Flexible Spending Account

  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

  • Paid Parental Leave

  • Retirement Savings Plan with company match

  • Tuition Reimbursement (dependent upon approval)

  • Discretionary annual bonus program (initial eligibility dependent upon hire date)

Apply