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Entry Level Customer Success Jobs in Worcester, MA

Andersen

Retail Service Representative I

Northborough, MA · On-site

$19.85 - $28.75/hr

The Retail Service Representative will focus on providing entry-level customer service for delivery ... success. While specific benefits may vary by position or location, we're proud to offer a ...

RP MARKETING & CO

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Retail Account Representative Entry Level

Framingham, MA · On-site

$45K - $55K/yr

We interact with customers daily, so a strong background in customer service is a must, with ... Company Description We achieve success because of how effortlessly we integrate with our clients.

RP MARKETING & CO

Be Seen First

Retail Account Representative Entry Level

Framingham, MA · On-site

$45K - $55K/yr

We interact with customers daily, so a strong background in customer service is a must, with ... Company Description We achieve success because of how effortlessly we integrate with our clients.

RoviSys

Entry Level Engineer/Developer

Westborough, MA · On-site

$80K - $82K/yr

We support our customers onsite and from our offices, located throughout North America. We use new ... Success Factors: * Understanding of Process or Manufacturing Systems * Co-op Experience

RoviSys

Entry Level Engineer/Developer

Westborough, MA · On-site

$80 - $82/hr

We support our customers onsite and from our offices, located throughout North America. We use new ... Success Factors: * Understanding of Process or Manufacturing Systems * Co-op Experience

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Worcester, MA

Entry Level Customer Success information

See Worcester, MA salary details

$32.4K

$82.9K

$139.7K

How much do entry level customer success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for entry level customer success in Worcester, MA is $82,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,800.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Worcester, MA?

The most popular types of Customer Success jobs in Worcester, MA are:

What are popular job titles related to Entry Level Customer Success jobs in Worcester, MA?

For Entry Level Customer Success jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Worcester, MA look for?

The top searched job categories for Entry Level Customer Success jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level Customer Success jobs?

Cities near Worcester, MA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Worcester, MA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,883 per year, or $39.8 per hour.

Retail Sales Associate - 75

Seasons Corner Market

Framingham, MA • On-site

$18/hr

Full-time

Posted 23 hours ago

Posted today

Seasons Corner Market rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Cashier

Now Hiring $18.00 per hour Per Hour. 

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding customer service skills, a welcoming demeanor, and a dedication to maintaining a professional appearance. The ideal candidate will also possess strong cash handling abilities, ensuring accurate and error-free transactions.

Position Contingencies:

Candidates must consent to a criminal background check and be willing to undergo a drug test prior to employment.

Key Responsibilities:

  • Foster strong relationships with customers to encourage loyalty and repeat business.
  • Operate the cash register and process customer payments accurately and efficiently, adhering to company policies.
  • Handle complex transactions with skill and confidence.
  • Stay informed about promotional products and effectively upsell the customers to consider additional items.
  • Build and maintain positive relationships with both customers and coworkers.
  • Collaborate with team members to support the overall success of the store and enhance customer satisfaction.
  • Ensure the cleanliness and appealing presentation of the store, including product displays, cooler doors, and store exterior. Responsibilities also include emptying trash, bagging ice, and restocking items during quieter periods.

Success Factors (Knowledge, Skills, Abilities):

  • Adaptability: Able to adjust to change, take on new responsibilities, handle pressure, and effectively modify plans to accommodate shifting needs.
  • Accountability: Works independently, meets commitments, maintains personal standards aligned with company values, and consistently meets attendance and punctuality requirements.
  • Communication: Strong verbal and written communication skills, active listening capabilities, and proficiency in managing distractions and interruptions.
  • Sense of Urgency: Effectively prioritizes tasks, exhibits energy and urgency, meets deadlines, and develops efficient work procedures.
  • Attention to Detail: Committed to accuracy and excellence, actively seeks improvements, and monitors quality to address any issues promptly.
  • Technical Skills: Ability to utilize basic computer programs effectively.

Physical Demands:

  • Ability to frequently lift 50+ pounds.
  • Manual dexterity and the capacity to work safely with hazardous materials and equipment.
  • Must be able to bend, lift, and reach repeatedly for extended durations.
  • Capability to stand in confined spaces for prolonged periods and perform repetitive actions.

East Side Enterprises Behavior Standard:

We expect all employees to maintain a positive work atmosphere by acting and communicating in a manner that fosters mutual respect among customers, clients, coworkers, and management.

Diversity and Inclusion:

We are committed to creating a diverse and inclusive workplace. All candidates are welcomed and encouraged to apply, regardless of race, color, religion, sex, sexual orientation, national origin, age, disabilities, veteran status, or any other characteristic protected by applicable law.

Disclaimer:

This job description is intended to provide a general overview of the responsibilities and requirements of this position and should not be considered an exhaustive list of all tasks or duties associated with the role.

Join our team and make a positive impact on our customers' experiences every day!

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