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Entry Level Customer Success Jobs in Boston, MA (NOW HIRING)

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

Bellavant Group Inc

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Entry Level Customer Sales Rep - Brand Store Rep

Woburn, MA · On-site

$800 - $1.2K/wk

Entry Level Customer Sales Rep - Brand Store Rep - Full-Time (In-Person | Commission-Based ... Proven ability to lead, coach, and inspire a team toward success. * Excellent communication and ...

New

Bellavant Group Inc

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Entry Level Customer Sales Rep - Brand Store Rep

Woburn, MA · On-site

$800 - $1.2K/wk

Entry Level Customer Sales Rep - Brand Store Rep - Full-Time (In-Person | Commission-Based ... Proven ability to lead, coach, and inspire a team toward success. * Excellent communication and ...

New

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

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Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Boston, MA

Entry Level Customer Success information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do entry level customer success jobs pay per year?

As of Aug 20, 2026, the average yearly pay for entry level customer success in Boston, MA is $90,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Boston, MA?

The most popular types of Customer Success jobs in Boston, MA are:

What are popular job titles related to Entry Level Customer Success jobs in Boston, MA?

For Entry Level Customer Success jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Boston, MA look for?

The top searched job categories for Entry Level Customer Success jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Customer Success jobs?

Cities near Boston, MA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Boston, MA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $90,241 per year, or $43.4 per hour.

Entry-Level Customer Service Representative | Start This Week

Boston Direct Inc

Salem, MA • On-site

$45K - $55K/yr

Full-time

Posted 2 days ago

New

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Job description

Looking for a full-time opportunity where you can start quickly and build valuable career skills?


We're currently hiring Entry-Level Customer Service Representatives to join our growing team. No previous experience is required ; we provide paid training, hands-on coaching, and ongoing support to help you succeed from day one.


If you're outgoing, dependable, and enjoy working with people, this is a great opportunity to gain professional experience in a fast-paced, customer-focused environment while building skills that will benefit your long-term career.


Responsibilities

• Assist customers in a friendly and professional manner

• Answer questions regarding products and services

• Deliver an outstanding customer experience

• Work closely with teammates and leadership

• Participate in ongoing training and development


Qualifications

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Comfortable working directly with customers

• Reliable with full-time availability

• Customer service, retail, hospitality, or restaurant experience is helpful but not required


What We Offer

• Weekly pay

• Paid training

• Full-time schedule

• Supportive team environment

• Performance-based advancement opportunities

• Ongoing coaching and mentorship


If you're ready to start your next opportunity with a company that invests in your success, apply today for immediate consideration.