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Entry Level Customer Success Jobs in Boston, MA (NOW HIRING)

Boston Direct Inc

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Entry-Level Customer Service & Management Trainee | Paid Training

Natick, MA · On-site

$45K - $55K/yr

... basic entry-level job. If you have a background in hospitality, customer service, or the service ... Team Atmosphere: A vibrant, team-first environment that celebrates success rather than ...

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

New

Boston Direct Inc

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Entry-Level Customer Service & Management Trainee | Paid Training

Natick, MA · On-site

$45K - $55K/yr

... basic entry-level job. If you have a background in hospitality, customer service, or the service ... Team Atmosphere: A vibrant, team-first environment that celebrates success rather than ...

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

New

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Boston, MA

Entry Level Customer Success information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do entry level customer success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level customer success in Boston, MA is $90,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the most commonly searched types of Customer Success jobs in Boston, MA?

The most popular types of Customer Success jobs in Boston, MA are:

What are popular job titles related to Entry Level Customer Success jobs in Boston, MA?

For Entry Level Customer Success jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Boston, MA look for?

The top searched job categories for Entry Level Customer Success jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Customer Success jobs?

Cities near Boston, MA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Boston, MA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,241 per year, or $43.4 per hour.

Entry-Level Customer Service & Management Trainee | Paid Training

Boston Direct Inc

Natick, MA • On-site

$45K - $55K/yr

Full-time

Posted 4 days ago

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Job description

Looking for a role where your customer service skills actually lead to a management position?

We are looking for ambitious communicators who want more than just a basic entry-level job. If you have a background in hospitality, customer service, or the service industry, you already have the soft skills we are looking for. We will teach you the rest.

We only promote from within. Every single manager in our office started in this exact entry-level role.

What You Will Do:

  • Face-to-Face Support: Guide local customers through account setups, service upgrades, and general inquiries with a positive, professional attitude.
  • Campaign Coordination: Help our team execute daily outreach strategies and maintain a professional footprint in our local markets.
  • Skill Building: Attend daily workshops focused on emotional intelligence, public speaking, and business operations.
  • Trainer Progression: Once you master the basics of customer service, step into a trainer role to interview, onboard, and mentor new team members.

What We Bring to the Table:

  • Weekly Income: Consistent weekly pay structure layered with performance incentives.
  • Uncapped Growth: A transparent, strict merit-based promotion pipeline.
  • Comprehensive Mentorship: Daily 1-on-1 coaching with office leadership.
  • Team Atmosphere: A vibrant, team-first environment that celebrates success rather than micromanaging.

What You Need:

  • A highly outgoing personality and a genuine enjoyment of interacting with people.
  • A strong "student mentality" and a willingness to learn our proven systems.
  • Reliable transportation to our daily morning meetings at the local office.
  • Must be 18+ and available for full-time work.

Our interview schedule is filling up fast. Submit your application today for immediate consideration!