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Entry Level Customer Success Jobs in Boston, MA (NOW HIRING)

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

  • Medical

  • PTO

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

Boston Direct Inc

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Entry-Level Customer Service & Management Trainee | Paid Training

Natick, MA · On-site

$45K - $55K/yr

... basic entry-level job. If you have a background in hospitality, customer service, or the service ... Team Atmosphere: A vibrant, team-first environment that celebrates success rather than ...

Boston Direct Inc

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Entry-Level Customer Service & Management Trainee | Paid Training

Natick, MA · On-site

$45K - $55K/yr

... basic entry-level job. If you have a background in hospitality, customer service, or the service ... Team Atmosphere: A vibrant, team-first environment that celebrates success rather than ...

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

  • Medical

  • PTO

... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ... Company Description We achieve success because of how effortlessly we integrate with our clients.

Andersen

Retail Service Representative I

Northborough, MA · On-site

$19.85 - $28.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Retail Service Representative will focus on providing entry-level customer service for delivery ... success. While specific benefits may vary by position or location, we're proud to offer a ...

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Boston, MA

Entry Level Customer Success information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do entry level customer success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for entry level customer success in Boston, MA is $90,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Boston, MA?

The most popular types of Customer Success jobs in Boston, MA are:

What are popular job titles related to Entry Level Customer Success jobs in Boston, MA?

For Entry Level Customer Success jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Boston, MA look for?

The top searched job categories for Entry Level Customer Success jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Customer Success jobs?

Cities near Boston, MA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Boston, MA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $90,241 per year, or $43.4 per hour.

Customer Sales Representative - Entry Level CSR

RP MARKETING & CO

Norwood, MA • On-site

$45K - $55K/yr

Full-time

Medical, PTO

Posted 6 days ago

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Job description

We are currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced sales & marketing industry to join our sales and business development teams.

Job Summary:

The successful candidate will be an integral part of our client's marketing and sales organization. They will assist the Marketing Manager in developing and executing a successful public relations strategy and will receive FULL TRAINING in marketing and business development through an award winning management training program.

Qualities Our Team Members Exemplify:

WORK WELL UNDER PRESSURE - Our clients are household names and expect our teams to deliver their best work and adhere to strict deadlines. Nevertheless, our team remains calm, cool, collected and is confident in our ability to deliver results.

LEARN FROM MISTAKES - Everyone makes them. Our management encourages an environment where we examine data carefully, adapt accordingly and modify our training and overall game plan. We do not get discouraged but seek the right questions and answers.

DEMAND PRECISION - We do not leave anything to chance. Through the use of proper tools, diverse training, and innovative solutions, we are able to meet our clients growing business needs. We are not afraid to take chances, but we take all available measure to reduce risk.

SETTING GOALS - We consistently evaluate our team members performance and assess current and future capabilities in order to develop our teams maximum potential through training and mentorship. Our management is also not afraid to look for their own areas of improvement as well.

STAY HUMBLE - WE have an open door policy and our team members are not scared to ask for help. They seek assistance and employ the latest methodologies to become even better.

Join a company that invests in its employees and truly wants YOU to succeed.

We provide our Representatives with:

- Comprehensive Paid Training

- Competitive Pay plus Recognition Bonuses

- Opportunity for Community and Charity Involvement

- Travel Opportunities

- Numerous Advancement Opportunities

- Flexible Schedule

Do You Have The Qualifications?

- Required Customer Service Experience

- Professional demeanor – organized and reliable

- Ability to Learn and Apply Marking/Promotional Strategies

- Strong interpersonal and customer service skills

- Ability to excel in a high energy, fast paced environment

- Desire for an Entry Level Opportunity with Management Goals

- 2 or 4 year degree preferred but not required

People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to apply:

sales, customer service, sales representative, internships, retail experience.

Company Description

We achieve success because of how effortlessly we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Our clients face no such issues. This, paired with our training methods and proven to work sales systems, make partnering with RP Marketing & Co. a complete no-brainer.