... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Lowell, MA · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Lowell, MA · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Cambridge, MA · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Cambridge, MA · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Brockton, MA · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Brockton, MA · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
Customer Success Associate As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
Customer Success Associate As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more ...
Customer Success Associate
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
Customer Success Associate, Corporate Staffing
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate, Corporate Staffing
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate, Large Law Firm
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate, Large Law Firm
Boston, MA · On-site
$41K - $68K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate information
See Boston, MA salary details
$20.1K - $27.5K
6% of jobs
$27.5K - $34.8K
9% of jobs
$41.4K is the 25th percentile. Wages below this are outliers.
$34.8K - $42.2K
10% of jobs
$42.2K - $49.5K
9% of jobs
The median wage is $56.9K / yr.
$49.5K - $56.9K
15% of jobs
$56.9K - $64.2K
21% of jobs
$67.9K is the 75th percentile. Wages above this are outliers.
$64.2K - $71.6K
8% of jobs
$71.6K - $79K
13% of jobs
$79K - $86.3K
4% of jobs
$86.3K - $93.7K
2% of jobs
$93.7K - $101K
2% of jobs
$20.1K
$57.6K
$101K
How much do customer success associate jobs pay per year?
As of Sep 14, 2026, the average yearly pay for customer success associate in Boston, MA is $57,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $71,200.00 per year, depending on experience, location, and employer.
What is a customer success associate?
A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.
What is a customer success associate?
Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.
What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?
To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.
How does a customer success associate typically interact with other departments to resolve client issues?
As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.
What is the difference between Customer Success Associate vs Customer Support Specialist?
| Aspect | Customer Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer service or account management | Often a high school diploma or equivalent; customer service experience preferred |
| Work Environment | Proactive engagement with clients, focusing on retention and growth | Reactive support, resolving customer issues and inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and subscription-based companies | Common across various industries including tech, retail, and service sectors |
The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Boston, MA?
The most popular types of Customer Success jobs in Boston, MA are:
What are popular job titles related to Customer Success Associate jobs in Boston, MA?
For Customer Success Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Boston, MA look for?
The top searched job categories for Customer Success Associate jobs in Boston, MA are:
- Customer Success Manager Remote
- Entry Level Customer Success
- Remote Customer Success
- Contractual Customer Success Manager
- Customer Success Manager Edtech
- Customer Success Manager Saas Software
- Customer Success Manager Govtech
- Director Customer Success Manager
- Entry Level Customer Success Opportunity
- Customer Success Manager Hybrid
What cities near Boston, MA are hiring for Customer Success Associate jobs?
Cities near Boston, MA with the most Customer Success Associate job openings:
Customer Success Associate
Brockton, MA
McQuade Organization
Full-time
Re-posted 20 days ago
Job description
Responsibilities
Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.
What We’re Looking For:
• Strong communication and people skills.
• A customer-first mindset and a desire to make a positive impact.
• A proactive attitude and adaptability to work in a fast-paced environment.
• Sales or customer service experience is a plus, but not required – we’ll train you!