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Part Time Customer Success Jobs in Boston, MA (NOW HIRING)

Flagship Pioneering, Inc.

Director of Sales

Cambridge, MA · On-site

  • Medical

  • Retirement

Partner with a part-time CRM consultant to finalize implementation, ensure data integrity, and ... Serve as the internal advocate for customer success and external excellence. Qualifications * 8+ ...

Hajoca Corporation

Customer Service Representative

Chelmsford, MA · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

However, we attribute our success to two simple truths; a unique business philosophy and talented ... Paid day of community service Full-time and part-time benefits: * 401(k) * Retirement cash account ...

Great Clips

Part-Time Hair Stylist

Billerica, MA · On-site

  • Medical

  • PTO

This is more than just a job; it's a pathway to professional growth and success. Apply Today!! Join ... Job stability and a steady flow of customers driven by the marketing of the largest hair salon ...

Fisher Auto Parts

Delivery Driver - Part Time

Pembroke, MA

$26K - $31K/yr

Providing world class customer service and reliable auto parts and accessories for over 85 years ... Fisher Auto Parts' employees are one of the key ingredients to our success - past, present and ...

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All JobsCustomer Success JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Boston, MA

Part Time Customer Success information

See Boston, MA salary details

$12

$26

$51

How much do part time customer success jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time customer success in Boston, MA is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.40 per hour, depending on experience, location, and employer.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Boston, MA?

The most popular types of Customer Success jobs in Boston, MA are:

What are popular job titles related to Part Time Customer Success jobs in Boston, MA?

For Part Time Customer Success jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Boston, MA look for?

The top searched job categories for Part Time Customer Success jobs in Boston, MA are:

What cities near Boston, MA are hiring for Part Time Customer Success jobs?

Cities near Boston, MA with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Boston, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,721 per year, or $26.3 per hour.

Clinical Operations Success Manager

Torq Interface

Boston, MA • Remote

Full-time, Part-time

Medical, Retirement

Posted 4 days ago

Job description

Clinical Operations Success Manager

Location: Remote
Job Type: Full-time (~40 hours per week)
Schedule: Weekdays, flexible hours

About Torq Interface

Torq Interface is a rapidly growing healthcare technology company dedicated to empowering hospitals and surgery centers with surgical instrument tray management solutions. As we scale and expand our product offerings, we're looking for customer-focused professionals to join our team and help ensure our clients achieve success with our platform.

Position Overview

Torq Interface is seeking a Clinical Operations Success Manager to onboard and support hospital teams and ambulatory surgery centers using our platform. Our primary products you will support include Vendor Communication, Bill Only, and Loaner Management.

This role is a strong fit for a Certified Surgical Technologist (CST), OR team member, or perioperative professional who is looking to move outside of the operating room while still using their clinical knowledge, attention to detail, and understanding of surgical workflows.

You will help customers implement and onboard the suite of Torq products, provide ongoing support post go-live, upsell new products, general customer support, and be the voice of the customer to internal stakeholders.

What You'll Do

  • Serve as a primary advocate and customer success manager for your specific hospitals and ambulatory surgery centers

  • Manage new product implementations at your customers to ensure they are completed in a thorough and timely manner

  • Provide customers with information and use cases on new Torq products and how it can benefit their surgical operations

  • Support surgical case workflows within the Torq platform

  • Provide backup support to customer support tickets and phone calls

  • Provide remote training and support to new and existing customers

  • Help identify and create customer support documentation, identify opportunities to improve internal processes

  • Share customer feedback with internal operations, product, and engineering teams

What We're Looking For

  • Strong written and verbal communication skills

  • Excellent attention to detail

  • Customer-first mindset and professional communication style

  • Comfortable learning new software tools and workflows

  • Ability to manage multiple priorities independently

  • Strong problem-solving skills

  • Experience in a healthcare, surgical, customer support, or operations environment

Preferred Qualifications

  • Certified Surgical Technologist (CST) certification strongly preferred

  • Experience in an operating room, surgery center, sterile processing, medical device, or perioperative support role

  • Familiarity with surgical cases, surgical vendor reps, implants, instruments, or trays

  • Experience with hospital purchasing, billing, purchase orders, or vendor management

  • Experience with Zendesk, HubSpot, Google Sheets, or similar tools

Why Join Torq Interface?

  • Use your surgical experience in a role outside the OR

  • Help hospitals improve surgical workflows and vendor coordination

  • Work remotely with a flexible part-time or full-time schedule

  • Join a growing healthcare technology startup

  • Contribute directly to product improvements using real-world clinical insight

  • 401(k), healthcare plans, and other benefits available for full-time employees


To Apply: Please submit your resume and a brief cover letter explaining your interest in healthcare technology and customer support.