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Entry Level Customer Success Jobs in Boston, MA (NOW HIRING)

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... directly contributes to your success and the well-being of our customers. CHECK US OUT!

Bellavant Group Inc

Be Seen First

FULL TIME Brand Ambassador / Sales Associate

Framingham, MA · On-site

$800 - $1.2K/wk (+ commission)

Entry Level Customer Sales Rep - Brand Store Rep - Full-Time (In-Person | Commission-Based ... Proven ability to lead, coach, and inspire a team toward success. * Excellent communication and ...

Bellavant Group Inc

Be Seen First

FULL TIME Brand Ambassador / Sales Associate

Framingham, MA · On-site

$800 - $1.2K/wk (+ commission)

Entry Level Customer Sales Rep - Brand Store Rep - Full-Time (In-Person | Commission-Based ... Proven ability to lead, coach, and inspire a team toward success. * Excellent communication and ...

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Showing results 21-40

All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Boston, MA

Entry Level Customer Success information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do entry level customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for entry level customer success in Boston, MA is $90,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,500.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Boston, MA?

The most popular types of Customer Success jobs in Boston, MA are:

What are popular job titles related to Entry Level Customer Success jobs in Boston, MA?

For Entry Level Customer Success jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Boston, MA look for?

The top searched job categories for Entry Level Customer Success jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Customer Success jobs?

Cities near Boston, MA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $90,236 per year, or $43.4 per hour.

Retail Service Representative I

Andersen

Northborough, MA

$19.85 - $28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Performs entry-level clerical work related to RbA CORO sales and service.

  • Answers telephone, receives visitors, and directs individuals to appropriate staff or supplies information.

  • Sorts, files, searches records, and posts entries in recordkeeping logs.

Job description

ANDERSEN CORPORATION SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

Renewal by Andersen is looking for a Retail Service Representative to join our Boston market team! The Retail Service Representative will focus on providing entry-level customer service for delivery partners and customers.
RESPONSIBILITIES:

  • Performs entry level clerical work related to RbA CORO sales and service, of limited complexity and variety.

  • Perform administrative tasks associated with role.

  • Answers telephone and receives visitors; determines nature of business and directs individuals to appropriate staff or supplies information.

  • Sorts, alphabetizes, and files correspondence, forms, records, reports and other materials according to filing systems.

  • Searches records and files for specific data.

  • Post entries in books of account, ledgers, or other recordkeeping logs.

  • Performs routine typing or word processing of materials, including lists, envelopes and form letters.

  • Coordinates mailing, copying and other administrative projects.

  • Maintains stock levels of supplies and brochures.


QUALIFICATIONS:

  • High school diploma or equivalent plus a minimum of 1 year customer service experience.

  • Basic word processing, spreadsheet and general computer skills

  • Ability to develop and establish good interpersonal relationships

  • Demonstrates ability to work and contribute in a team environment

  • Good phone etiquette and verbal/writing skills

  • Customer orientation

  • Flexibility & positive outlook

  • Listening skills

  • Detail orientation

PAY RANGE:

$19.85 - $28.75

CULTURE AND BENEFITS:

At Andersen, we believe our people are at the heart of everything we do. Every day, theirtalent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your wellbeing, growth, and future. Our benefits include:


  • 401 (k) Plan, Employer Fixed Contributions & Company Matching
  • Profit Sharing*
  • Medical, Dental and Vision Coverage*
  • Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
  • Life Insurance
  • Paid Time Off & Paid Holidays
  • Paid Maternity Leave & Paid Parental Leave*
  • Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.


PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.


EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.


If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact HRCompliance@andersencorp.com.


We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.


Apply