... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Lead assigned Customer Service teams and managers responsible for government contact center operations, including production agents, specialty queues, and self-service support functions. * Establish ...
Lead assigned Customer Service teams and managers responsible for government contact center operations, including production agents, specialty queues, and self-service support functions. * Establish ...
Lead assigned Customer Service teams and managers responsible for government contact center operations, including production agents, specialty queues, and self-service support functions. * Establish ...
Lead assigned Customer Service teams and managers responsible for government contact center operations, including production agents, specialty queues, and self-service support functions. * Establish ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Customer Service Non-Voice Support Manage communication via voicemail, e-fax, email, Bazaar reports ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Customer Service Non-Voice Support Manage communication via voicemail, e-fax, email, Bazaar reports ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Customer Service Non-Voice Support Manage communication via voicemail, e-fax, email, Bazaar reports ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Customer Service Non-Voice Support Manage communication via voicemail, e-fax, email, Bazaar reports ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...
You will lead a team of approximately 10-15 Customer Service Engineers and coordinate third-party ... Manage, coach, and develop a team of approximately 10-15 geographically dispersed Customer Service ...
Quick apply
You will lead a team of approximately 10-15 Customer Service Engineers and coordinate third-party ... Manage, coach, and develop a team of approximately 10-15 geographically dispersed Customer Service ...
Customer Service Representative as 100% Remote
Woonsocket, RI · Remote
$20/hr
Title: Customer Service Representative Location: Remote Duration: 06 Months Shift Timing: 09:00 AM - 06:00 PM EST (Training - Monday - Friday) 10:00 AM - 07:00 PM EST (Post‐Training - Monday ...
Quick apply
Customer Service Representative as 100% Remote
Woonsocket, RI · Remote
$20/hr
Title: Customer Service Representative Location: Remote Duration: 06 Months Shift Timing: 09:00 AM - 06:00 PM EST (Training - Monday - Friday) 10:00 AM - 07:00 PM EST (Post‐Training - Monday ...
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Maintain accurate customer service logs and internal service records, order repair parts, and ... Demonstrated experience manage a dynamic service schedule, travel throughout an assigned region ...
Maintain accurate customer service logs and internal service records, order repair parts, and ... Demonstrated experience manage a dynamic service schedule, travel throughout an assigned region ...
Maintain accurate customer service logs and internal service records, order repair parts, and ... Demonstrated experience manage a dynamic service schedule, travel throughout an assigned region ...
Maintain accurate customer service logs and internal service records, order repair parts, and ... Demonstrated experience manage a dynamic service schedule, travel throughout an assigned region ...
CSR (Call Center) Manager
Marlborough, MA · Remote
$16 - $20.75/hr
Proven leadership experience managing customer service or inside sales teams. * Experience coaching ... Experience leading both in-office and remote employees. * Strong Microsoft Office and Google ...
CSR (Call Center) Manager
Marlborough, MA · Remote
$16 - $20.75/hr
Proven leadership experience managing customer service or inside sales teams. * Experience coaching ... Experience leading both in-office and remote employees. * Strong Microsoft Office and Google ...
As a Regional Service Manager (RSM), you are responsible for the overall performance, effectiveness, and customer experience of your assigned region. You will lead a team of approximately 10-15 ...
Quick apply
As a Regional Service Manager (RSM), you are responsible for the overall performance, effectiveness, and customer experience of your assigned region. You will lead a team of approximately 10-15 ...
Pharmacy Technician - Customer Care Specialist
Waltham, MA · Remote
$22 - $24/hr
... is a remote work from home position with training at the Waltham pharmacy. Customer Care ... Works with the customer service manager to ensure all sales team escalations are addressed daily.
Pharmacy Technician - Customer Care Specialist
Waltham, MA · Remote
$22 - $24/hr
... is a remote work from home position with training at the Waltham pharmacy. Customer Care ... Works with the customer service manager to ensure all sales team escalations are addressed daily.
Customer Support Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Familiarity with social media management tools. What We Offer: Flexible remote work environment ... We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines ...
Customer Support Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Familiarity with social media management tools. What We Offer: Flexible remote work environment ... We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines ...
Customer Support Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Familiarity with social media management tools. What We Offer: Flexible remote work environment ... We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines ...
Customer Support Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Familiarity with social media management tools. What We Offer: Flexible remote work environment ... We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines ...
Remote Sales Manager
Leominster, MA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Manager
Leominster, MA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Manager Remote
Woonsocket, RI · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Manager Remote
Woonsocket, RI · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Manager
Worcester, MA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Manager
Worcester, MA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service Manager information
See Worcester, MA salary details
$24.4K - $31.4K
5% of jobs
$31.4K - $38.3K
14% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$38.3K - $45.3K
16% of jobs
The median wage is $51.6K / yr.
$45.3K - $52.2K
17% of jobs
$52.2K - $59.1K
12% of jobs
$59.1K - $66.1K
9% of jobs
$67.6K is the 75th percentile. Wages above this are outliers.
$66.1K - $73K
11% of jobs
$73K - $80K
6% of jobs
$80K - $86.9K
5% of jobs
$86.9K - $93.8K
2% of jobs
$93.8K - $100.8K
3% of jobs
$24.4K
$57.9K
$100.8K
How much do remote customer service manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for remote customer service manager in Worcester, MA is $57,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a remote customer service manager?
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
What is a remote customer service manager?
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
What are typical daily responsibilities for a remote customer service manager?
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
What are the most commonly searched types of Remote Customer Service jobs in Worcester, MA? The most popular types of Remote Customer Service jobs in Worcester, MA are:
What are popular job titles related to Remote Customer Service Manager jobs in Worcester, MA? For Remote Customer Service Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Worcester, MA look for? The top searched job categories for Remote Customer Service Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Remote Customer Service Manager jobs? Cities near Worcester, MA with the most Remote Customer Service Manager job openings:
Full-time
Re-posted 14 days ago
Job description
-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed
We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.